Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... See more
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Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... See more
Company replied
Alex was very helpful, answered all the questions we had with no pressure to buy at all, all the staff we came in to contact were really friendly.
Company replied
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... See more
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Marshfield Bank, CW2 8UY, Crewe, UK, United Kingdom
- 01270507490
4.8
Excellent
533 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great after service care
Really good, clear communication from the offset, even though our car is out of warranty they sourced parts quickly ( new dpf) and let us know prices and work to be done before anything was carried out, they did what most garages couldn't and only what needed to be done, wouldn't go anywhere else now....thanks again for getting us up and running again
October 2, 2025
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Trevor, Thank you for taking the time to leave us such a wonderful review. We're so glad we could help get your car up and running again. Our team always strives to provide clear communication and efficient service. We appreciate your support and look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
I found Alex extremely informative…
I found Alex extremely informative helpful and friendly
Brilliant service very pleased
September 26, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
We are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for your kind words. We are thrilled to hear that Alex provided informative, helpful, and friendly service. It's our goal to always leave our customers pleased and we are happy to have achieved that with you. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. take care and enjoy your new car. Have a great day
Best wishes
Acorn Kia Crewe
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Linda, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Best Customer Service
As per usual... the best Customer Service of any Company I know.
October 1, 2025
Reply from Acorn Motor Group - Acorn Kia Crewe
Thank you for your kind words! We strive to provide top-notch customer service and hearing that we are succeeding means the world to us. We appreciate your continued support and look forward to serving you in the future
. #HappyCustomers #BestService #Grateful
Very happy experience
Holly! Holly was great from the first meeting, she was very amiable, professional, very knowledgable and so helpful!
September 30, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello James, Thank you so much for the review. We are thrilled to hear that Holly provided excellent service from the very beginning. We pride ourselves on having a knowledgeable and friendly team to assist our valued customers. We appreciate your kind words. Thank you for choosing us. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
Have bought 3 cars from this dealer for…
Have bought 3 cars from this dealer in the last 12 months. Chloe the sales person was always professional and friendly. Enough said.
September 30, 2025
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Paul, Thank you for your continued trust in us and for choosing our dealership for three of your car purchases. We're delighted to hear that Chloe's professionalism and friendliness made a positive impact. We appreciate your support and look forward to serving you again in the future.. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#HappyCustomers #Professionalism #ExcellentService
Hannah Karimi customer excellence and…
Hannah Karimi customer excellence and fantastic product knowledge. From start to finish she kept us in the loop on everything explaining everything we needed to know!
September 30, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Archie, Thank you for sharing your wonderful experience with Hannah. Our team takes pride in providing excellent customer service and we're glad to hear that Hannah's product knowledge was helpful. We'll be sure to pass along your compliments to her. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We hope to have the opportunity to serve you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Attention to timing and detail
Attention to timing and detail. Friendly and polite.
September 29, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hi there, thank you for taking the time to leave us this feedback. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
No customer parking
We made a visit to the dealership to look for a car for my wife.
We couldn't find any customer parking at the site and dubble yellow line on the roads outside.
So we give up and went elsewhere.
Lots of cars but no customer parking.
Useless.
September 26, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Tony, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 01270 507490 and ask for our Sales Manager so we can work towards a resolution. Thank you for bringing this to our attention. We look forward to hearing from you.
Easy purchase
Really fast response to emails and request. No pushy, hard sell, given time to make our decision. Hannah was really helpful on the phone and via email and the whole process was really easy.
September 22, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Jo, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for the positive feedback. We pride ourselves on providing speedy and non-pushy service to our customers. Hannah and our team are always here to help make your experience with us as smooth and stress-free as possible. We appreciate your business, thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Brian, we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are so happy to hear that Chloe provided you with excellent service. Our team is dedicated to efficiency and we are glad she was able to assist you. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. We hope you have a lovely day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #EfficientService
Great customer service
The customer service at Acorn Kia Crewe was second to none and well worth travelling from Manchester to, in order to purchase our new car. Communication has been excellent throughout the buying process and the price very competitive. We are very happy and would recommend buying from this company.
September 14, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Liz, we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for your review. We're thrilled to hear that our customer service and communication stood out during your car buying experience. We appreciate you making the journey. Thank you for choosing us. We appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Thank you for the recommendation. Have a great day.
Best wishes
Acorn Kia Crewe
. #HappyCustomer #TopNotchService #AcornKiaCrewe
Excellent garage
Polite, helpful , courteous staff.
As a result of a test drive I purchased a car.
September 18, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Mrs Kenyon. Thank you for taking the time to leave us such a positive review. We are thrilled to hear that our staff provided you with excellent service and that you ended up purchasing a car from us after your test drive. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there i anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Great experience
We had really a great experience at Kia acorn in Crewe.
We choosed our new car with the help of Hannah who has been great and very helpful on suggest what was the best for us, based on our needs.
Highly recommended, and hope you’ll have our same experience.
Thank you again
Arcangelo and Giovanna
September 13, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello, Thank you for sharing your positive experience at Acorn Kia in Crewe. We're so glad to hear that Hannah was able to provide you with excellent service and help you choose the perfect car for your needs .We appreciate your business. Thank you for choosing us.. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to providing you with the same level of exceptional service in the future. Take care and enjoy your new car. We hope you have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #HappyCustomers #KiaAcorn.
Outstanding garage
Have had my car from new.
Just been in for her annual service and first MOT.
Brilliant service as usual.
Really recommend this garage as staff are brilliant , really friendly and car comes out brilliantly shiny and clean ( must get my husband to take lessons from them)
Cannot fault them.
September 12, 2025
Reply from Acorn Motor Group - Acorn Kia Crewe
Hi there, Thank you for your kind words. We love taking care of your car and making sure it is in top shape. Our team takes pride in providing exceptional service and we are thrilled to hear that you have had a positive experience. We appreciate your recommendation. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
#CustomerSatisfaction #ExceptionalService #MOT
Outstanding service and efficency
Excellent communication and guidance, clear procedure, a swift handover of courtesy vehicle, and impressive service procedure video, very well done to the complete team from sales, service reception and vehicle technician, your company is what a lot of companies should look up to try to achieve, great experience will keep me coning back, keep up the great work.
September 11, 2025
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Trevor, Thank you so much for your kind words. We pride ourselves on providing top quality communication and exceptional service to all of our customers. We're thrilled to hear that you had a great experience with our team and our procedures. Your satisfaction is our top priority. Thank you for choosing our company. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Excellent Service all round
As always Richard is superb nothing is to much for him to help in getting a deal done that matches our requirements. Will always go the extra mile.
September 10, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Adrian, Thank you for your kind words, we are thrilled to hear that Richard has provided excellent service once again. Our team is dedicated to going the extra mile for our customers and helping them find the perfect deal. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
Excellent Car Dealership with Extremely Helpful Sales Support
I would like to give huge thanks to Richard Dixon from the team at Kia Crewe for helping me choose the right Kia for me. He made the whole process run smoothly from start to finish - from having a first look at the car - to test drive, and then through to supporting me with completion of the paper work.
Richard was extremely helpful in explaining everything I needed to know, and guided me carefully through the buying process, to a successful completion swiftly!
After such a positive experience, I will definitely consider Kia Crewe in future, for my next vehicle purchase.
I have already started recommending Kia Crewe to all my friends, family and work colleagues!
In my view - an excellent, professional and trustworthy car dealership, with very helpful, friendly staff.
September 10, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Manon, we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are thrilled to hear about your positive experience with Richard and our team .Providing excellent customer service and making the car buying process smooth and easy is our top priority. We are glad to hear that we have gained your trust and that you will consider us for your future vehicle purchases. We truly appreciate your business. Thank you for recommending us to your friends, family, and colleagues. We appreciate your support. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
A very good service
Helpful in all ways always have been over the years I have delt with you
September 9, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Ray, Thank you so much for your kind words. We strive to provide exceptional service and are thrilled to know we've been helpful to you over the years. Your satisfaction is always our top priority. We appreciate your continued support. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Great experience no pushy sell.
Josh was knowledgeable, approachable, in no way pushy, took the time to go through several options and was happy to answer all our questions, couldn’t recommend him enough.
September 6, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Crewe
Hello Michael, We are thrilled to hear about your positive experience with Josh. Our team strives to provide knowledgeable and approachable service without being pushy. Our goal is to ensure you have all the information needed to make an informed decision. Thank you for choosing us and we truly appreciate your recommendation. Please don't hesitate to reach out if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
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