Acorn Motor Group - Acorn Suzuki Crewe Reviews 

456
TrustScore 5 out of 5

4.8

Marshfield Bank, CW2 8UY Crewe, Cheshire, GB


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Rated 5 out of 5 stars

My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.

Company replied

Rated 5 out of 5 stars

The whole buying process was very easy. Charlie our sales executive was very helpful and friendly as well as being very professional and knowledgeable. We were offered a test drive and were able to ex... See more

Company replied

Rated 5 out of 5 stars

We went to a dealer event at Acorn Suzuki, we meet Louis who was fantastic very friendly and profesional. He took us through all options both model and financial wise.we eventually signed for a new... See more

Company replied

Rated 5 out of 5 stars

My 4 year old Kia E Niro had just recently had its 90000 miles service with Acorn Kia Crewe and just like the car itself everything involved with service was 5*. Including booking service, collection... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Marshfield Bank, CW2 8UY, Crewe, Cheshire, United Kingdom

  • 01270 507490

4.8

Excellent

TrustScore 5 out of 5

456 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(456)

690 reviews in the last 12 months

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Rated 5 out of 5 stars

Good enjoyable new car purchase

Friendly professional and helpful experience by very pleasant staff

April 30, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Alan , we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Charlie

Charlie , she is an asset to your business always has a smile

April 26, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mr Davis, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. It's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help.
We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Great service

Hassle free service from acorn MG. Driver on time and very friendly

April 25, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Chris, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Matt the service manager was very…

Matt the service manager was very informative easy to talk to

April 17, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Arthur , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mr Young, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Rated 5 out of 5 stars

In a nutshell lovely people

The people are great Chloe and Lewis particularly very personable and human

April 8, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Darryl , thank you for your kind review; we are happy to pass along your comments to the team here at Acorn Suzuki Crewe! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

A Friendly professional company with…

A Friendly professional company with integrity. They have serviced my vehicle for three years since it was purchased from them . Always a calm reassuring process.

April 7, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Roy , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

10/10 service

10/10 service

April 5, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Initially had issues with my vehicle…

Initially had issues with my vehicle however I was dealt with transparently and respectfully by a great member of the team

April 3, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello, we appreciate you taking the time to leave us this feedback. we're happy to hear you had such a positive experience with our team. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Very pleased with the contact before…

Very pleased with the contact before hand and the pick up from home and return home by a very professional and caring man. Impressed with the email after the work was done, showing the video of what had been looked at and pleased with the report and the service book signed. Would highly recommend.

April 3, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Margaret we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Elliott was very helpful

Elliott was very helpful. No pressure sales, just good advice.

March 22, 2025
Unprompted review
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Andrew, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience. We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Fantastic service

Dean was really helpful answered any questions I had nothing was too much trouble

March 21, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hi there, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. we appreciate you taking the time to leave us this feedback. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and have a wonderful day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Job done satisfactorily and in good…

Job done satisfactorily and in good time.

March 18, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Alan , we appreciate you taking the time to leave us this feedback. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Acorn Service

Dean did everything for us he made doing business with Acorn very easy. He did what he said he was going to do. We bought everything that he offered .My only disappointment was that I didn’t get any car mats with a brand new car.

March 19, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Cheryl, we are so pleased you enjoyed your visit to Acorn Suzuki Crewe. We're happy you found our staff to be so supportive during your experience . We strive for 100% satisfaction, and it is great to see you had such a positive experience. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Thanks for the hot chocolate

Dean was fantastic and very personable. Made buying a new car very easy.

March 18, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Rebecca thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. Always polite, pleasant and helpful

March 14, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Paula, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

Acorn Kia Crewe

I recently purchased a used Kia Picanto from Acorn Kia Crewe and the service from Hannah was excellent. Perfect customer service, no pressure to buy and all questions answered. Hannah made the whole transaction from test drive to delivery the perfect experience. Thank you to Hannah and Acorn Kia Crewe. Highly recommended 👌

March 8, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Bahram we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe

Rated 5 out of 5 stars

Stress free and smooth as silk as always

Stress free and smooth as silk as always

March 15, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Mark , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

Rated 5 out of 5 stars

service review

My car's service was done efficiently and the feedback was clear and concise. The video was helpful.

March 13, 2025
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future.
Take care and have a great day.
Best wishes
Acorn Crewe

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Suzuki Crewe logo

Reply from Acorn Motor Group - Acorn Suzuki Crewe

Hello Graham , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Suzuki Crewe

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