Hmmm well, the customer service is nonexistent unfortunately. Was having issues with the signing up for a discount (on my two emails and then my partners too??) so tried contacting, no answer. Fina... See more
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See what reviewers are saying
I found Aden+Anais by chance, looking for the type of big burping bib and cloths I wanted. The experience in the website was perfect, and I thought why not - let’s try this brand. Ooohh I’m not using... See more
Still waiting for my order. Says cleared East Midlands airport but no further updates. Wish I had known this was coming from abroad as would not have ordered. Update 2-3-23 - parcel went astray now a... See more
Company replied
Very difficult to return items and order goes through a third party company despite ordering directly through aden and anais. Very reluctant to refund, no return label provided and postage not cover... See more
Company details
Written by the company
aden + anais® is the original brand of design-conscious muslin must-haves, offering stylish, versatile comfort for mum and baby. Founded by an Aussie mum on a mission, aden +anais brought muslin to the world at large and quickly gained the trust of parents by delivering quality products that exceed expectations in a meaningful way. Our commitment to creating products that combine style and versatility, without sacrificing quality and comfort, has made us the proven brand of choice for more than a decade. made for baby + designed for you
Contact info
The Light Bulb Studio 112, 1 Filament Walk, SW18 4GQ, London, United Kingdom
- +44 (0) 203 735 7569
- europehelp@adenandanais.com
- www.adenandanais.co.uk
3.5
Average
499 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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🙏🏻 The best
February 27, 2023
A lovely soft blanket for our new baby!
February 27, 2023
Lovely items and fast delivery
Lovely items and fast delivery. 4 not 5 starts though as quite a bit of plastic in the packaging; the cardboard had a plastic coating!
February 24, 2023
I love all these high quality products
I love all these high quality products. However, really struggled to pay on-line - on the 4th attempt and using a credit card, not a debit card, it went through. Frustrating. But my order was delivered in good time.
February 14, 2023
Easy to order
Easy to order. Frequent updates regarding delivery. Well packed. Delivered on time. Lovely designs on the security blankets.
February 14, 2023
Exceptional service and delivery!
This is my second order for two small muslins for my granddaughter to use as a comforter. Her mum is very pleased with them and she has already become attached. The service was first class and the delivery fast. Thank you!
February 14, 2023
Still waiting for my order
Still waiting for my order. Says cleared East Midlands airport but no further updates. Wish I had known this was coming from abroad as would not have ordered.
Update 2-3-23 - parcel went astray now all sorted. Customer services extremely helpful.
February 15, 2023
Reply from aden + anais
Hello Sheila, thank you for your feedback. We are sorry that there was a misdirection with your parcel. As communicated via a email a replacement order has been sent out to you. Thank you for your patience and understanding. Kind Regards,
Gorgeous muslins
Gorgeous muslins - so soft & such a lovely design. Fast delivery too! Thanks so much x
February 20, 2023
Can't wait to give this as a gift
First time using this website but I'm very impressed. Item arrived quickly and it's just absolutely gorgeous. Can't wait to give this as a gift .
February 7, 2023
Purchased a activity gym for my new…
Purchased a activity gym for my new niece / nephew arriving soon! Item looks beautiful and discounted too which was a bonus. Arrived very quickly. Would purchase again.
February 2, 2023
Gorgeous high quality products
I love the weighted toddler blanket for my daughter - lovely print and quality do much so that I wish they were made for adults too!
January 30, 2023
The package came very quickly
The package came very quickly, and my some wanted to snuggle with the blanket the moment we took it out of the box.
The pattern is so sweet and we love using it everyday.
February 1, 2023
Very Impressed
I love the sleep suit I ordered for my little one, so soft. Very quick delivery too.
January 20, 2023
Best swaddle ⭐️
Super soft and very stretchy material. My little baby loves it. Hard to find such good quality and big blanket. Will be using it for years to come.
January 19, 2023
Excellent service and quality
Excellent purchase will really use the company again,service was excellent
January 29, 2023
Amazing quality
Amazing quality! I use them for more than 3 years now. They laat forever and are amazingly soft and durable.
January 25, 2023
Excellent service and the swaddles are…
Excellent service and the swaddles are how they said they would be and the packaging was cute to, I bought them for my daughter who is expecting her first baby in march .
January 18, 2023
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