Adoored Limited Reviews 

113
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I had a front door fitted last year and was very pleased. Unfortunately, the door has to be pulled up so tight before the key works to unlock it, the key no longer works at all. I am having to claim o... See more

Rated 5 out of 5 stars

Would really recommend Adoored, we've had a new front door installed and the whole process has been faultless. No pushy sales, great customer service, installed sooner than expected and fitters were f... See more

Rated 5 out of 5 stars

The whole purchase experience was enhanced through a good web site and excellent communication from the Adoored team. Both the quality and finish of the door has exceeded our expectations and t... See more

Rated 5 out of 5 stars

My title above sums up our experience with Adoored. We found them online, having liked the picture and designed our own door with the help of their website and had a visit from them almost immedia... See more

Company details

  1. Door Shop

Information provided by various external sources

With over 20 years' of experience manufacturing and installing doors all around the UK we've found the perfect combination. Great designs, the largest colour range online, police approved security locks and Interest Free Credit to spread the cost. Perfect!


Contact info

3.6

Average

TrustScore 3.5 out of 5

113 reviews

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3.6

All reviews

(113)

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Rated 4 out of 5 stars

Great doors with a good website!

A great company who carried out the fitting of our new contemporary front door which we are really very pleased with. However, there does seem to be a lack of communication between Adoored and Evander who are the Surveyors. There were a couple of mistakes along the way which took time to rectify and resulted in an unnecessary delay as they didn't liaise with each other properly. The door fitter was excellent and took charge when appointments were required for fitting. Overall, I would recommend but just recommend that their administration processes are reworked.

May 18, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your valuable feedback. We will endeavour to improve our communication and value your comments. We are delighted you are pleased with your new door.

Rated 5 out of 5 stars

Adore adoored!

From start to finish, we had amazing service from adoored! Survey was done quickly by a lovely chap and installation was done quickly by two lovely chaps! We were kept updated during every stage and are absolutely delighted with our new front door and window. We've had lots of lovely comments from our neighbours and now we feel secure in our home.

May 14, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive comments and don't forget that if any of your neighbours buy a door from us we will send you a voucher if they mention that you recommended them!

Rated 5 out of 5 stars

Quality service with exceptional customer care

I could not recommend Adoored enough. From a simple and innovative design process, through to exceptional customer care and beautiful products, this is a company that you can Trust! A big thank you to Emma for all of her patience, expertise and help in making everything run as seamlessly as possible :-)

May 12, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for taking the time to review our process and customer care.

Rated 5 out of 5 stars

Fantastic quality, a beautiful door.

What a fantastic service we received from adored, really, really happy with the quality of the door, its a fantastic product and a great concept. The service was extremely efficient and very slick.
I would not hesitate to recommend their services to anyone as I know they would not be disappointed.

May 8, 2015
Unprompted review
Rated 5 out of 5 stars

Adoored Limited

We recently has a door fitted by Adoored and found the whole experience very professional and most importantly we have a very good quality front door!

May 5, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your feedback and we are glad you are happy with your new door.

Rated 5 out of 5 stars

excellent product and service

We are very pleased with our new front door. The service from Adoored was very good and the installation was done in a couple of hours by a very competent and efficient installer.
We would certainly recommend them.

May 2, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your comments and we will make sure we share your comments with the installer too.

Rated 5 out of 5 stars

Cheers

It's not often that we rview companies but we did enjoy the whole experience with you so we just wanted to say thanks. We also like your recommendation scheme and will be launching that at our next dinner party and look forward to our introduction vouchers for friends! Thanks again 😀

April 24, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for sharing your comments with us. We look forward to sending you vouchers when your friends buy their doors from Adoored!!

Rated 2 out of 5 stars

Very poor after service

Before placing my order the customer service and support was very good. Since placing the order I have seen the level of service drastically decline. I have had phone calls not returned, live chat questions left unanswered and to top it off we received a phone call last week saying that the door would be fitted today. In true form after phoning to find out where the installer was, I was told it was booked in for next week. A day that was never agreed as my wife has an appointment at the hospital.

We both care for children from home and for safety reasons we had to shut our business due to the installation today resulting in a loss of over £300.00 because we are self employed.

As you can imagine neither myself or my wife are happy. A new date has been agreed, but it does not detract from the poor level of service and care that has been received. You promised before I placed the order many things, as yet it would seem these promises are made to get people to make an order, but once you gain the order the promises are forgotton. Its a shame because we had been thinking about ordering one of your folding doors.

I trust you dont treat all customers in this way.

We await with baited breath to see if the new installation date can be met.

April 23, 2015
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with.

From start to finish they were so professional.

April 15, 2015
Unprompted review
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Reply from Adoored Limited

Many thanks for taking the time to complete and for your positive review; it's much appreciated.

Rated 5 out of 5 stars

New Black Door

Found the process buying and having the door fitted painless.

Very easy site to choose and or change the door.

Survey and fitting went to plan and staff very friendly.

I would highly recommend.

April 14, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback and taking the time to post this review, it's very much appreciated

Rated 5 out of 5 stars

Thanks for the new door

We're delighted with our new doors, and the way everything was handled by the team, it really exceeded our expectations - thanks again :-)

April 14, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback and taking the time to post this review, it's very much appreciated

Rated 5 out of 5 stars

WORLD CLASS

MOST PEOPLE HAVE DISAPPOINTMENTS WHEN HAVING WORK DONE....BUT THIS WAS A DELIGHT FROM START TO FINISH. WELL DONE TO ALL. VALUE FOR MONEY ALSO IMPRESSIVE

April 14, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback and taking the time to post this review, we really appreciate great feedback and will share it with the team this morning :-)

Rated 5 out of 5 stars

Superstars

Excellent service, very friendly and have recommended to my friends and family.

April 14, 2015
Unprompted review
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Reply from Adoored Limited

Thank you Mr Fenton for your positive feedback and taking the time to post this review

Rated 5 out of 5 stars

New Doors from Adoored

I couldn't recommend Adoored more highly. The whole process was pain free beginning to end and they really took the time to understand exactly what we were looking for. Good competitive prices and great products and we are couldn't be more pleased with the finished job. The Fitters were also so professional and courteous.

I would definitely give the highest recommendation for this company without hesitation.

April 11, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback and taking the time to post this review on TrustPilot

Rated 5 out of 5 stars

Great service, and the door is just what we wanted.

We ordered our door just over a year ago. The service was friendly and helpful. The surveyor listened to our thoughts carefully, and was able to make some helpful suggestions about things that we hadn't thought about (we've never bought a new front door before!). The fitters were polite and tidy, and the door looks and feels great. I would very happily recommend Adoored Limited to anyone.

April 10, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback Mrs Allwood and taking the time to post this review

Rated 5 out of 5 stars

Simply the best

A bit nervous at first with ordering doors online,I neednt have worried.i bought 2 GRP doors,supply only,when the doors arrived my joiner fitted them both in about 3 hours,that included taking off existing doors and tidying up before fitting new doors,the doors are fantastic,no draughts even in high winds,lots of good comments from neighbours and friends,the doors look great too.the service from Adoored was great,they sent a local firm to measure,twice,just to be sure,the doors were well wrapped and delivered on time.i would recommend Adoored to one and all.i had a quote from Everest for same doors and they wanted £10,000.I got the doors from Adoored for £1800 brilliant.

April 10, 2015
Unprompted review
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Reply from Adoored Limited

Dear Mr Gillan,

Thank you very much for your positive reply, it is really appreciated. Have you seen our new range of Slide & Swing. Have a great weekend.

Rated 5 out of 5 stars

Made the right decision, Thanks

we had wanted to replace our door for a while and had spoken to a few people. They all sounded good.

In the end we went with Adoored and we are very happy with our new door. As importantly the fitters were excellent and it was as if they were not there, please thank them they did a great job.

March 29, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback Mr Nicholls and taking the time to post this review, it's appreciated.

Rated 4 out of 5 stars

White Edinburgh Top

Delighted with the door. Any communication issues were dealt with smoothly in the end.

March 27, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback Victoria and taking the time to post this review, it's appreciated.

Rated 5 out of 5 stars

Delighted with my purchase

Was delighted with the service and product when i bought my new composite doors.

March 27, 2015
Unprompted review
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Reply from Adoored Limited

Thank you for your positive feedback Mr Sheridan and taking the time to post this review, it's appreciated.

Rated 4 out of 5 stars

Good follow up service.

I ordered a new front door because I wanted one that fitted properly
and also looked more stylish. The whole procedure worked well.
Questions on 'live chat' were answered quickly and provided all the
information I required.  A survey was arranged and the man arrived on
time.

On the appointed day workmen carried out the installation with no fuss.

A few weeks later the door lock became stiff to operate, due to
movement in the house which is a common problem on clay. Two days
after contacting Adoored  the lock was adjusted. This good follow up
service is all too rare, well done.

March 27, 2015
Unprompted review
Adoored Limited logo

Reply from Adoored Limited

Thank you for your positive feedback and taking the time to post this review, it's appreciated.

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