Spoke with very helpful agent. But still waiting for confirmation on my no claims bonus proof even having emailed my last three insurance companies certificates. And confirmation that my no claims... See more
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Company details
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Specialist Car Insurance provider in the UK offering cheap car insurance quotes for all risks including hot hatch, modified, american, kit cars, motorbikes, motorhomes, classics and imports.
Contact info
East Winch Hall, PE32 1HN, King's Lynn, United Kingdom
- 0344 381 6502
- contact-us@adrianflux.co.uk
- www.adrianflux.co.uk
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Overall service needs improvement.
Very difficult to understand your phone call, person spoke far too quickly as though he just wanted to get on with it and little attempt to understand needs.
Arrangement fee too high for service received, £60. Will be looking around for an alternative broken when renewal due,
Advice and help in obtaining car renewal policy.
Very helpful as was at a point where I needed good advice and guidance. Staff were very helpful and clear and decisive.
Initially went well on the phone
Initially went well on the phone, but a week later after uploading two proofs of NCD still awaiting confirmation that these are acceptable.
Excellent customer service very helpful…
Excellent customer service very helpful and knowledgeable thank you so much the insurance you have provided for both my classic cars is a excellent price
Can't access my account keep getting…
Can't access my account keep getting frozen out..and have no options for cancelling policy
Simple and effective process
The process of insuring my classic car was straightforward from start to finish
Human being answered the phone
Customer Service was excellent
May use AI-assist with repliesRead more
Lots of extra charges added on top!
A complete money making op with lots of additional charges.
Be careful when taking out a policy with this company, of all the extra charges they may add on top. You have to read their T&Cs thoroughly, plus the T&Cs for the Insurance Company and the Credit Company if paying by Direct Debit. Three different companies, all with their own version of doing things differently and contradictory!
I purchased a Learner Driver policy by direct debit, with the knowledge that it can be cancelled at any time once the learner passes their driving test. The learner had passed their test within 4 months of cover, so informed Adrian Flux who said the policy needed to be cancelled but I still needed to pay for the full years premiem to the credit company, plus I had to pay over £60 in cancellation fees to Adrian Flux and the Insurer. This was on top of the £100 for broker fees for taking out a policy in the first place. It would have been cheaper to go direct to any insurer with a standard policy which I could continue after.
It would have even been easier to keep the AF policy running for the rest of the year if I was actually given that option, but I wasn't, as I was forced to cancel and to pay these extra costs to cancel, all in one go!
The whole idea of a learner policy should be flexible for when you pass.
Adrian Flux quote you cheaper for a learner policy just to hook you in, but they charge you more in the end. Isn't this misselling
It was defintely not cost effective to take out a learner policy with this company.

Reply from Adrian Flux
Adrian Flux-car insurance
Adrian Flux was recommended by a friend & did not disapoint. Quick, Efficient & Knowledgeable about insurance policies. I would highly recommend. I had unusual requests that other insurance companies could not cope with.
not only did they fail to change policy…
not only did they fail to change policy to another similar car they have tried to refund money to wrong card and they have been told 3 times i have not recieved money so they prommised to send a cheque and are now denying it ?????? they havent checked anything their end suprise suprise and still claim the payed refund on a card number i dont recognise ! gasslighting time wasters im taking them to court to get my money and compensation !! usless lazy idiots dont ever use this company

Reply from Adrian Flux
Adrian Flux has fantastic Staff who are…
Adrian Flux has fantastic Staff who are so friendly and helpful. They also have an App that allows you to access all your documents in an instant. It’s a fabulous company and I highly recommend it plus the deals are very affordable and broad
House insurance, new policy.
Dealing with an actual person who was most helpful in assisting me in obtaining a suitable insurance policy.
Which i was happy to take up at a fair price.
I am new customer initially excellent…
I am new customer initially excellent customer service staff were excellent helpful setting my building home insurance but I don't know how helpful if any problem might accur during time covered they seem promising and I would recommend anyone one to join this company .
Very quick to answer phone
Very quick to answer phone
Able to answer all questions
Good customer service
Staff were very helpful
Purely simple to engage and very…
Purely simple to engage and very helpful with questions
Great price for my policy and the…
Great price for my policy and the service was excellent.
Adrian Flux provide great cover for non…
Adrian Flux provide great cover for non standard vehicles and the prices are really good. The staff are knowledgeable and helpful and their website clear and easy to navigate. So far I’ve not found anyone to beat the premium on my T6 conversion on like for like cover.
Simply the Best
Staff are excellent can't do enough to help you .
It's a pleasure to speak to a human being and not AI Alice when you phone them.
Highly recommend this company especially for older vehicles.
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