AGeek Reviews 

178
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting their friendly and transparent approach. Many highlight the excellent and efficient service, with issues frequently resolved quickly and effectively. Reviewers appreciate the sound advice and positive experience, making them eager to use the services again. People often express high trust, returning for various technical needs like data transfers, device repairs, and system optimizations. Many consider them their first choice for support, confident in receiving reliable assistance and excellent outcomes. This consistent positive feedback highlights their ability to deliver effective solutions and build lasting customer relationships.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the excellent, efficient, and quick... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as friendly, helpful, and... See more

Product

Users describe ambiguous interactions with product, often seeking to extend the life of older devices or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a large number of old Hi8 camcorder video tapes transferred onto an external hard drive. This business was very professional and knowledgeable from the start. Because of the large numbe... See more

Rated 5 out of 5 stars

Friendly kind people and very helpful and fast service. Very transparent service will discuss your IT problems with you and tell you how they are going to fix it. Excellent communication throughout th... See more

Rated 5 out of 5 stars

I took my computer in yesterday as it had stopped working, and the team provided a free diagnostic check. Unfortunately, my computer has died, but Nathan gave me advice about the spec I needed to buy... See more

Rated 5 out of 5 stars

These guys s Bryn and Nathan are absolutely amazing. I went to Geek this morning in a crisis moment. They both came together and immediately sorted my problem. What would have taken me day... See more


Company details

  1. Electronics Repair Shop

Written by the company

We are an IT , Electronics & Mobile Phone Retailer & Repairer. We will sort your PC, Laptop, Macbook, iMac, Data, Managed Service Provider needs and much more. We fix electronics down to PCB board level.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(178)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t recommend A Geek enough

Couldn’t recommend A Geek enough! 5 stars! Had my iPhone 11 repaired yesterday was all sorted within a hour and half of taking it in! Very good price and fitted me a screen protector:). The staff was very friendly and helpful. I am going to go back and take my other phone :))

December 16, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Faye for your excellent review, we value your feedback.
Thank you for choosing aGeek to repair your iPhone11, we appreciate your recommendations too.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Worked an absolute miracle on my phone!

Cannot fault the service I received. friendly, helpful and super knowledgable staff and THE best service. I’d totally written my phone off and now it’s as good as new. Can’t thank you guys enough :)

December 9, 2021
Unprompted review
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Reply from AGeek

Thank you for your great review.

We do appreciate and value your feedback. We don't profess to work miracles :) but are team at aGeek are dedicated to do the very best that we can, thank you for choosing aGeek to repair your Phone.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

I couldn’t recommend highly enough

I couldn’t recommend highly enough! Friendly, professional, knowledgeable and my phone was back with me in just two hours! Wouldn’t use anyone else now!

December 7, 2021
Unprompted review
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Reply from AGeek

Thank you Sarah for your great 5*review.

We value your feedback. Thankyou for choosing aGeek to repair your iPhone 8 and for your recommendations

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Brilliant service ,very helpful and…

Brilliant service ,very helpful and professional. Thank you. Would recommend

December 7, 2021
Unprompted review
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Reply from AGeek

Thank you Fiona for your kind review we value your feedback.

Thank you for your recommendation and for choosing aGeek to fix your Xbox.

Kind Regards,
The aGeek Team.



Rated 5 out of 5 stars

A pleasure to deal with.

Riyad and Bryn have been an absolute pleasure to deal with, solving several issues with two laptops and a phone.

There's no question that I will continue to use aGeek for all my IT support needs and would highly recommend them to anyone I like.

December 7, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you John for your excellent review.
We value your feedback and thank you for your continued custom.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Superb service as always!

Superb service as always from Riyad and the team. Wouldn’t hesitate to recommend to anyone!

November 30, 2021
Unprompted review
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Reply from AGeek

Thank you Mr Mansell for your kind review.

We appreciate your feedback and thank you for choosing aGeek to repair your iPhone 11pro.

Cheers! for the recommendation.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

What a find in A Geek Computer Shop

What a find in A Geek shop!!
Having approx 1 month dealing with two of the Major Computer Supplies where Staff were not interested in assisting the Customer.

A meeting with A Geek, a quotation within an Hour, the order placed, and delivered within two days

November 26, 2021
Unprompted review
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Reply from AGeek

Thank you Mr Capes for your excellent review.

We are so pleased you found us, it was a pleasure to help you find what you were looking for, a Lenovo V50S.
Hope to see you in the future for any of your Tech needs.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Superb service. So patient and persistent to resolve any tec issues

When it comes to pc, devices , phones ( inc repairs: new screens etc ,cables printers etc new or needing repair if these guys can’t fix it, get it , then it can’t be done.
I’ve recently had great service. For example when they could not source a digital camera to hdmi lead for me they lent me their own office SD card to USB connector to take home which worked on my tv so I purchased 1 for my parents new tv. They are over the moon they can now view digital photos from their camera on a 49k TV to look back at photos from years ago individually or as a slideshow. Some great memories for them back to their cruising days and priceless photos of their family especially their grandchildren growing up they have not seen for ages .I can’t describe how pleased they are
GREAT @ AGEEK Chesterfield

Thanks especially to Riyad and Bryn @ Geek for their service and expertise and patience as I’m a novice with tech. They always sort any issues with my I Pad , phone , printer etc

November 10, 2021
Unprompted review
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Reply from AGeek

Thank you Mr Wildman for your kind review.

We do appreciate your feedback and thank you for choosing aGeek for your IT needs. Its nice to hear we brought joy to you and yours. we are here to help.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Top class!

Top class service and quality of repair of my partners cracked iPhone screen really quick turnaround time! Have also taken my broken laptop in and know that will come back perfect. Very helpful & knowledgeable staff helped me pick ink cartridges for my printer which were the right ones even though I had no clue what model my own printer actually was!

Highly recommend. Will use again!

October 6, 2021
Unprompted review
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Reply from AGeek

Thank you Jenna for your 5* review we welcome your feedback.

We are pleased we could repair your partners iPhone screen and help you with all your IT needs.

Thank you for choosing aGeek and for your recommendation.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Brilliant service and quality of repair…

Brilliant service and quality of repair on a broken iPhone screen. Really helpful staff and quick turnaround time. Have also taken my broken laptop in and know that will come back as good as new too!

Highly recommend.

October 5, 2021
Unprompted review
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Reply from AGeek

Thank you Andrew for your great review we value your feedback.
We are pleased you chose aGeek to repair your iPhone 7 and your HP Pavillion G6. Thank you for your recommendation.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Outstanding service

Outstanding service! Thank you so much. I was in such a panic when my memory stick was corrupted and I lost all of my work. Nothing was to much trouble for the guys at Ageek who were friendly and reassuring. I was also given advise as to what to do to prevent the problem from happening again!

October 4, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Stacey for your 5* review we appreciate and value your feedback.
We are pleased our dedicated aGeek team could help with your IT problem. Thank you for choosing aGeek:)

Kind Regards.
The aGeek Team.

Rated 5 out of 5 stars

Called to ask about a printer

I called to ask about a printer to go with the computer I purchased previously. Bryn talked me through a few different options which he thought would be best suited for me and what i needed to use it for. I bought a WiFi printer at a decent price which was easy to set up and it has been really useful. When I need some more paper I will use ageek as they also have office supplies and all the inks for my printer at a very reasonable price

October 3, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Collin for your kind review and for choosing aGeek.

We are pleased we could find the printer you were looking for at a price that suits. Yes we also sell Office Supplies at a reasonable price. Thank you Collin for your custom.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Great service

Great service, these lads know there stuff. After struggling to find a connecter, that various other shops in chesterfield told me didn’t exist, they sorted it straight away. Highly recommend

October 2, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Mr Sargeant for your great review we value your feedback.
We are pleased you chose aGeek and that we could find what you were looking for, hope to see you again in the future.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Great service

Fantastic services, helpful and knowledgable staff- would recommend to others.

October 2, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you for your 5* review we appreciate your feedback.

We are pleased you chose aGeek services and thank you for your recommendation.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Fabulous service

Fabulous service, quick and simple. Riyad was very helpful.

October 2, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Jade for your 5* review, we appreciate your feedback.
Thank you for choosing aGeek to repair your iPhone 7 Screen.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Amazing help with fixing iPhone screen

Absolutely amazing help with fixing issues with my iPhone screen. I would highly recommend as they were so helpful and explained everything well. Will defo be going back to them if I have any more issues

October 2, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Isobel for your kind review we value your feedback.

We are pleased you chose aGeek to repair your iPhone 7.
Thank you for your recommendation and we look forward to seeing you in the future.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Samsung phone

My Samsung phone kept going off when I pressed the screen, spoke to Bryn and explained what it was the following day Bryn called me and said the parts are in bring it down and I'll sort it. Took him about half an hour to do it phone like a new one happy days. Excellent service really pleased. Would highly recommend anyone.

September 30, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Mr Smith for your 5* review we value your feedback.
We are pleased we could repair your Samsung S20.
Thank you for choosing aGeek and thank you for your recommendation.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Excellent service

I recently purchased a UAG case for my IPhone XR from you guys along with a glass screen protector. I tend to drop my phone more times than a little, and have noticed a big difference over the months I’ve had the case and protector on. Not a single scratch! They are definitely worth the money and wouldn’t hesitate to use them again. I have recently had my charging port cleaned as well as my speakers and the guys did a brilliant job. I’ve had chats with them about getting the back of my phone engraved and have been shown examples. After seeing demonstrations I’ve decided to go ahead with the engraving, just need to find the right design before I do so! Thank you guys :)

September 28, 2021
Unprompted review
AGeek logo

Reply from AGeek

Hi Katie thank you for your excellent review.

We value your feedback and thank you for choosing aGeek to purchase a UAG Case for your iPhone XR. Look forward to seeing you in the future,we have a dedicated staff to help with all of your IT needs.

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Just had my mobile phone repaired! I can't thank A geek enough. They made everything easy. It was repaired within the hour. They kept me informed of progress, what they had done and then a phone call to say it was sorted. Thank you A geek a good job done. I am a returning customer and will definitely use them again! Thanks!

September 27, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you for your kind review we do value your feedback.

We are pleased we could repair your Samsung a6 Phone and thank you for coming back to see us:)

Kind Regards,
The aGeek Team.

Rated 5 out of 5 stars

I recently needed some stationary for…

I recently needed some stationary for work and I was struggling to get it anywhere in chesterfield, so I popped into Ageek and got everything I needed without any hassle. Great prices, good service and nice people, I highly recommend.

September 24, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you for your 5* review we appreciate and value your feedback.

Thank you for choosing aGeek to purchase your Stationary and for your recommendation.

Regards,
The AGeek Team.

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