AGeek Reviews 

178
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting their friendly and transparent approach. Many highlight the excellent and efficient service, with issues frequently resolved quickly and effectively. Reviewers appreciate the sound advice and positive experience, making them eager to use the services again. People often express high trust, returning for various technical needs like data transfers, device repairs, and system optimizations. Many consider them their first choice for support, confident in receiving reliable assistance and excellent outcomes. This consistent positive feedback highlights their ability to deliver effective solutions and build lasting customer relationships.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the excellent, efficient, and quick... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as friendly, helpful, and... See more

Product

Users describe ambiguous interactions with product, often seeking to extend the life of older devices or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a large number of old Hi8 camcorder video tapes transferred onto an external hard drive. This business was very professional and knowledgeable from the start. Because of the large numbe... See more

Rated 5 out of 5 stars

Friendly kind people and very helpful and fast service. Very transparent service will discuss your IT problems with you and tell you how they are going to fix it. Excellent communication throughout th... See more

Rated 5 out of 5 stars

I took my computer in yesterday as it had stopped working, and the team provided a free diagnostic check. Unfortunately, my computer has died, but Nathan gave me advice about the spec I needed to buy... See more

Rated 5 out of 5 stars

These guys s Bryn and Nathan are absolutely amazing. I went to Geek this morning in a crisis moment. They both came together and immediately sorted my problem. What would have taken me day... See more


Company details

  1. Electronics Repair Shop

Written by the company

We are an IT , Electronics & Mobile Phone Retailer & Repairer. We will sort your PC, Laptop, Macbook, iMac, Data, Managed Service Provider needs and much more. We fix electronics down to PCB board level.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(178)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I traded an IPhone 7 Plus and got a…

I traded an IPhone 7 Plus and got a good price towards a better phone. The staff were courteous and helpful.

September 24, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Elizabeth for your 5* review.
We appreciate your feedback, thank you for choosing aGeek for your iPhone 7 replacement.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

Had a new battery fitted to iPhone 7…

Had a new battery fitted to iPhone 7 Plus, very quick response and first class service. Would definitely recommend this company

September 24, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Paul for your 5* review, we value your feedback.

We were pleased to fit a Battery to your iPhone 7 plus, thank you for your recommendation and for choosing aGeek.

Regards,
The aGeek Team.

Rated 5 out of 5 stars

iPhone 6s screen replacement

iPhone 6s screen replacement
This is the second time I’ve used AGeek and once again first class service if it can be fixed this is definitely the place to go

September 24, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you for your 5* review Mr Beardsley we value your feedback.
Thank you for choosing aGeek to replace a screen for your iPhone 6s and your continued custom.

Kind regards,
The aGeek Team.

Rated 5 out of 5 stars

Had a cassette tape loaded to cd as…

Had a cassette tape loaded to cd as quality was poor with lots of hissing. AGeek did a brilliant job and recording is great with no hissing! 👍😊 Would certainly use their services again as they constantly updated me on progress.

September 21, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Mr Walker for your 5* review.

We value your feedback and thank you for choosing aGeek for the transfer of Cassette to CD.

Kind regards,
The Ageek Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service - these guys really helped me out last week when I desperately needed my iPhone screen repairing in a rush. A crack in my phone screen had triggered something called ghost touch (the screen kept jumping around making my phone completely unusable!) and to cut a long story short it was probably the worst possible timing that my phone could have stopped working. Luckily these guys were only down the road from where I work and were able to sort the problem out within an hour. Absolute life savers and luckily it only needed a screen repair to sort out the issues I was experiencing.

Really happy with the quality of the repair but most of all the fantastic customer service I received throughout the process. These guys are really helpful and knowledgable, the repair itself very reasonably priced and a quick turn around. Touch wood a week later and my phone is working perfectly. Thanks so much for helping me out in a hurry I will definitely recommend and use the service again

August 18, 2021
Unprompted review
AGeek logo

Reply from AGeek

Hi Anna thank you for your great review, we do appreciate and value your feedback.
Thank you for choosing aGeek for the repair of your iPhone and for the recommendation.

Kind regards,
The aGeek Team.

Rated 5 out of 5 stars

A very good service and very…

A very good service and very understanding. Helped me out massively and would recommend using their services

July 28, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you Mr. JB For your lovely review.

Rated 5 out of 5 stars

Overheating CPU, GPU, Power supply failure.

Overheating CPU, GPU, Power supply failure, each within a week of each other. Ageek fixed each one in good time and at reasonable cost.

April 2, 2021
Unprompted review
AGeek logo

Reply from AGeek

Thank you for your 5* review we really appreciate and value your feedback.

Kind regards,
The aGeek Team.

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