AG & Sons Reviews 105

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... See more

Company replied

Rated 5 out of 5 stars

I bought the most beautiful diamond ring here but what was most impressive aside from the range was the customer service and care that was given when going through the selection and purchase. There wa... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with AG & Sons. I recently bought a diamond ring from them, and I couldn’t be happier with the quality and service. They’re a family-run business I’ve known personally f... See more

Company replied

Rated 3 out of 5 stars

The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter... See more

Company replied

Company details

  1. Jewelry Store

Information provided by various external sources

Discover the best in fine diamond jewellery by AG&SONS. Beautifully & skillfully crafted to perfection. Elegant & stunning. View full range online at agnsons.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

105 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service and quality.

Second time I've made a purchase from AG & Sons. Both times the process was easy and the goods arrived when promised. Very impressed with the quality and craftsmanship of the two rings- and the wife loved them both. Wouldn't hesitate to recommend AG &Sons to family and friends.

February 15, 2021
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Reply from AG & Sons

Hello Mr Giles,

We loved to serve you again in short time. Thank you for your review. We appreciate your time and trust.


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

I bought a bridal set from AG & sons

I bought a bridal set from AG & sons. I was a bit worried about ordering something so precious and expensive off line, however after reading previous reviews a decided to order.
Ordering was easy and i was kept upto date with the progress.
Once my rings arrived i was so glad i did buy them as OMG they are gorgeous they sparkle at every move and i cant stop looking at my engagement ring. The wedding band fitted the engagement ring perfectly and a perfect fit with sizing.
I can't not wait for my wedding so i can wear the matching set.
The ring came in a beautiful box along with diamond certificates and valuation certificates and they was sent recorded delivery. I couldn't of asked for anything better.
I am also going to order my partners wedding ring as i was so pleased with mine.

February 10, 2021
Unprompted review
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Reply from AG & Sons

Hello Rachel,

Thank you for your review. Thank you very much for mentioning our process in detail here. We appreciate your time and trust. We wish you all the best for your wedding day. Have a wonderful life ahead!


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

The very best Company. Look no further.

I would not hesitate to use this Company again. I will be recommending them to my friends and family. Customer service is the best... they could not have been any better. The ring they produced for me was beautiful and of great quality. I could not wish for more,
Thank you AG and Sons xx

February 10, 2021
Unprompted review
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Reply from AG & Sons

Hello Susan,

Thank you for your great comment. This matters a lot to our team. We look forward to your recommendation.


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

Excellent

I couldn’t recommend AG & Sons enough. My rings are beautiful and exactly what I wanted.
I had a query with the size of my rings when they arrived, and it was quickly and efficiently dealt with.
Excellent quality and fabulous service.

January 29, 2021
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Reply from AG & Sons

Hello Kelly,

Thank you for your comments. We are happy to serve at our best possible.


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

Excellent qaulity

Excellent qaulity, professional service
Great communications. Will use again.

January 29, 2021
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Reply from AG & Sons

Hello Len Baker,

Thank you for your kind words. We appreciate your comments on our quality and service.


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

Superb quality

Superb quality, was kept informed every step of the making process

January 29, 2021
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Reply from AG & Sons

Hello Sharyn Mayes,

Thank you for your review. We appreciate your comments on our making process. We love to keep customers informed about their order.


Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

Beautiful ring

I am very pleased with the ring that I had made. It looks exactly like it did on the website and is very high quality.
It was really easy to customise it on the website and I was kept updated on the various steps in the process. I would definitely use AG & Sons again.

January 29, 2021
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Reply from AG & Sons

Hello Mrs Thomson,

Thank you for writing a beautiful review on our product and services. We appreciate your time and trust.

Many thanks & Regards,

Team @ AG & Sons

Rated 5 out of 5 stars

Absolutely stunning ring, great customer service, highly recommend

Amazing quality, can’t recommend enough! I bought a new replacement wedding ring in December, a full eternity and double row diamond and platinum band. The website has exceptional quality photos that show so much detail so I decided to order. I wasn’t disappointed! You can log in and see the progress of the order, through to post production and shipping which was a nice touch in my opinion and I received an email to confirm 24 hour delivery. The package was much bigger than I expected....but inside was a gorgeous box with certificates/valuations and another gorgeous box. So excited, I opened this to find the most beautiful and sparkly ring, absolutely stunning. 3 weeks later I am still mesmerised by it and check my hand about every hour. Fabulous customer service, fabulous ring and value for money. I couldn’t be any happier!

January 13, 2021
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Reply from AG & Sons

Hello Keeley,

Thank you very much for taking the time out to write such a wonderful review. We aim to do the best on all orders. We look forward to serve you in near future.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Beautiful ring and great service

Very good service and absolutely beautiful ring, can't wait until my wedding abd wearing it for the rest of my life

January 13, 2021
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Reply from AG & Sons

Hello Pamela,

Thank you very much for the review. It great that you are looking forward to the big day. We appreciate your trust and business.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Great quality and price

Love the ring. Completed on time with constant email updates and easy chat message service available.

January 13, 2021
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Reply from AG & Sons

Hello,

Thank you very much for the review. We appreciate your business and your time to rate us. We look forward to serve you in near future.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Excellent service

Excellent service, kept in contact with me throughout my order.

Really pleased with my purchase and presentation..

Would definitely use them again.

Would highly recommend..

November 6, 2020
Unprompted review
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Reply from AG & Sons

Hello Gavin,

Thank you very much for the review. We appreciate your business. Looking forward to serve you in near future.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Thank you

The rings arrived when informed which were greatly received also the size was correct,
thank you
Jason

September 18, 2020
Unprompted review
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Reply from AG & Sons

Hello Jason,

Thank you very much for your review. We appreciate your business and look forward to serve you again soon.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Engagement ring purchased from ag&sons…

Engagement ring purchased from ag&sons would definitely recommend, thanks again :)

August 27, 2020
Unprompted review
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Reply from AG & Sons

Hello Michael,

Thank you very much for the review. We appreciate your business and taking the time out to write the review. We look forward to serve you in near future.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

AG & Sons were brilliant from start to…

AG & Sons were brilliant from start to finish. Even during the pandemic they were able to provide me with a ring quicker than the original estimated date. The ring quality seems good and we are pleased. The customer service team were fantastic throughout the process.

August 20, 2020
Unprompted review
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Reply from AG & Sons

Hello Chris,

Thank you very much for the review. We appreciate your business and look forward to serve you in near future.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Good products

Good products, that was delivered quickly and in great condition.

August 16, 2020
Unprompted review
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Reply from AG & Sons

Hello Stuart,

Thank you for the review. We appreciate your business and look forward to serve you soon.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Brilliant service and fantastic product

Placed an order online for a diamond and peridot eternity ring in April.

Despite all the issues with Covid affecting everything, this was still made and delivered within the 12 weeks they said it would.

Kept up to date with the process the entire time, and when it did arrive it was exactly as expected.

Wouldn't hesitate to use again.

August 16, 2020
Unprompted review
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Reply from AG & Sons

Hello James,

Thank you very much for the cooperation. Delivery in Covid was affected but you have been really patient and cooperative in all situation with our team. Your comments are appreciated.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Outstanding jewellery and exceptional service standards

I'm delighted with the service and beautiful ring I've received from A G & Sons. I was looking around for an eternity ring for my wife to celebrate the birth of our second child. I'd initially looked at the larger chains but couldn't find anything quite right.

I came across the website and was at first uncertain as I'd not heard of them before, but the customisation choices offered and stunning designs made me decide to go with it.

I was not disappointed. I emailed them shortly after placing the order to make a slight amendment and no more than 2 minutes after sending the email they phoned me to confirm the changes would be made.

Even with Covid affecting the production of their jewellery, the ring I ordered was custom made to order and delivered well ahead of the estimated date when I bought the ring. The account section of the website keeps you informed of exactly which part of the design and production process your order is at which is brilliant.

The ring arrived in exceptional high quality packaging, the elegant boxes ooze quality and they certainly add an extra sense of occasion and class, along with valuation certification and diamond certification.

This is a brilliant jewellers and I am astounded and delighted with the quality of the product (the finished ring is breathtakingly beautiful and dainty) and the quality of the service. Outstanding.

August 15, 2020
Unprompted review
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Reply from AG & Sons

Hello David,

Thank you for the wonderful review. We appreciate that you have taken a long time out to write the details of product and customer service. This really helps small businesses like us to grow in such times, especially when all our team members are working hard.

We look forward to serve you again soon. Thank you again.

Regards,

AG & Sons Team

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring. Very thick gold band and excellent quality. Stones are stunning

August 15, 2020
Unprompted review
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Reply from AG & Sons

Hello Lisa,

Thank you very much for the review and explaining how thick the band is. We take pride in our service & product.

Thank you again and look forward to serve you again soon.

Regards,

AG & Sons Team

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