I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the most beautiful diamond ring here but what was most impressive aside from the range was the customer service and care that was given when going through the selection and purchase. There wa... See more
Company replied
I had a wonderful experience with AG & Sons. I recently bought a diamond ring from them, and I couldn’t be happier with the quality and service. They’re a family-run business I’ve known personally f... See more
Company replied
The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter... See more
Company replied
Company details
Information provided by various external sources
Discover the best in fine diamond jewellery by AG&SONS. Beautifully & skillfully crafted to perfection. Elegant & stunning. View full range online at agnsons.com
Contact info
United Kingdom
- www.agnsons.com
4.7
Excellent
105 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful Ring; Great Service
Ring arrived in good time, and was exactly as displayed on their site. Decent packaging too. Service was great, with my question answered straight away. Very happy, and would likely use them again should I need another in future. =)
June 16, 2020
Unprompted review
Reply from AG & Sons
Hello Quietus,
Thank you for the review. We appreciate your business and look forward to serve you again soon.
Regards,
AG & Sons Team
Excellent service
Excellent service, regular updates on the progress of the order, delivered ahead of ETA and wife loved her ring. Can't recommend this company highly enough.
June 12, 2020
Unprompted review
Reply from AG & Sons
Hello Matt,
Thank you for the review. We appreciate your business and look forward to serve you again.
Regards,
AG & Sons Team
Awesome!!
Wow! Not just beautiful products and stunning workmanship, but probably THE BEST customer service I have ever experienced!! Leaves a certain well-known ‘goldsmith’ in the dust....
June 7, 2020
Unprompted review
Reply from AG & Sons
Hello Susi,
Thank you very much for the review. We look forward to serve you again soon. Our team is appreciating the the word "goldsmith of the dust" given by you. Thank you very much.
Regards,
AG & Sons Team
Excellent service, amazing product
Excellent service, especially during this lockdown period.
Placed an order for a diamond and peridot eternity ring and was created and delivered within about 6 weeks (as estimated).
Arrived yesterday and my wife is over the moon with it.
Thank you very much, wouldn't hesitate to use you again.
June 6, 2020
Unprompted review
Reply from AG & Sons
Hi James,
Thank you for the wonderful review. We appreciate your patience. We are looking forward to serve you in near future.
Regards,
AG & Sons Team
AG & Sons has been exceptional and responsive
AG & Sons has been brilliant. They completed our order during the Covid lockdown period and we took delivery in time for our special day. We are very pleased with the quality of the rings and highly recommend AG & Sons. Communication was very easy and we have had responses to our e-mails within minutes and outside of normal office hours. Thank you to Team AG & Sons!!
May 15, 2020
Unprompted review
Reply from AG & Sons
Hello Johan & Mark,
Thank you for the wonderful review. We appreciate your trust during these times. It is the trust of the customer on us and our aim to provide the best possible helps us to achieve something great.
We wish you all the best.
Thank You,
AG & Sons Team
Terrific achievement
In a very trying, worrying and unique global pandemic, AG have managed to complete there contract to create an Eternity ring for my wife’s 50th birthday. It has arrived in time and looks totally amazing, an awesome emerald and diamond eternity ring. We’re celebrating on Sunday and I’m positive she’s going to be blown away. Thanks to all involved in making this happen and would use AG again and I cannot recommend them highly enough, a singular company with terrific standing.
May 5, 2020
Unprompted review
Reply from AG & Sons
Hello Des,
Thank you for your terrific review. We are grateful that you chose us for this lifetime occasion.
Thank you,
AG & Sons Team
Reply from AG & Sons
Hello Mr Jones,
Thank you for your excellent review. We appreciate your time and trust on us.
Regards,
AG & Sons Team
Beautiful ring very helpful and…
Beautiful ring very helpful and friendly staff
April 19, 2020
Unprompted review
Reply from AG & Sons
Hello Samantha,
Thank you for the beautiful review. We appreciate it & thank you again for choosing AG & Sons.
Regards,
AG & Sons Team
Very good service
March 3, 2020
Unprompted review
Reply from AG & Sons
Hello Ian,
Thank you for your review. We appreciate your time.
Regards,
AG & Sons Team
Perfect!
Perfect!
Why do you want more than 10 characters when I am trying to support you?
March 3, 2020
Unprompted review
Reply from AG & Sons
Hello John,
Thank you for your review. We appreciate your time.
Regards,
AG & Sons Team
Wonderful service
Wonderful service, did what they said they would do when they said they would do it. Thank you for the beautiful ring
March 3, 2020
Unprompted review
Reply from AG & Sons
Hello,
Thank you for the review. We appreciate your time.
Regards,
AG & Sons Team
Excellent service
Excellent service. I bought a ring for my wife and unfortunately picked the wrong size, AG & Sons resized free of charge, cannot fault them.
March 3, 2020
Unprompted review
Reply from AG & Sons
Hello Michael,
Thank you for the excellent review. We appreciate you time.
Regards,
AG & Sons Team
Reply from AG & Sons
Hello Malky,
Thank you for the fantanstic review. We appreciate your time.
Regards,
AG & Sons Team
The service is second to none
The service is second to none. Very pleased with it.
February 10, 2020
Unprompted review
Reply from AG & Sons
Hello Minesh,
Thank you for your review. We appreciate it and its great to hear that you are pleased with our product and service.
Regards,
AG & Sons Team
Very good and efficient service.
Very good and efficient service.
Would recommend to use AG & Sons for future gold purchase.
February 10, 2020
Unprompted review
Reply from AG & Sons
Hello Snehal,
Thank you for your review. We appreciate your time. Thank you for the recommendation too.
Regards,
AG & Sons Team
Very professional and communicative…
Very professional and communicative company. Particularly good at bespoke requirements.
October 15, 2019
Unprompted review
Reply from AG & Sons
Hi Richard,
Thank you for your valuable feedback. It lifts the spirit for our team. We look forward to see you again soon.
Thank you & Regards,
AG & Sons Team
Beautiful eternity ring
Beautiful eternity ring - very pleased with quality and workmanship. The communication was excellent as was the packaging and delivery.
Would not hesitate to recommend
October 14, 2019
Unprompted review
Reply from AG & Sons
Hello Beverly,
Many many thanks for your kind review. We appreciate your recommendation. We look forward to see you again soon.
Many thanks & Regards,
AG & Sons Team
Excellent quality
Excellent quality, good value, made to order and supplied on time. Good communication, very pleased with result.
October 14, 2019
Unprompted review
Reply from AG & Sons
Hello Robert,
Many thanks for your review. It was pleasure to work on your order for us too. We look forward to see you again soon.
Many thanks & Regards,
AG & Sons Team
Great service- good communication
Great service- good communication, goods arrived on time in excellent condition and presented well.
My wife was very pleased with our anniversary gift and so was I.
Thank you
October 14, 2019
Unprompted review
Reply from AG & Sons
Hello Mr.Freegard,
Thank you for your review. We are grateful for selecting us for the gift. We look forward to work with you again soon.
Regards,
AG & Sons Team
Mangalsutra Mis-description.
The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter and more delicate than the image from which the purchase was made. Also, the stated diamond weight was a full 10% lighter than the purchase weight.
Some disappointment, but still a lovely piece of jewellery.
July 13, 2019
Unprompted review
Reply from AG & Sons
Hello VM,
Thank you for your detailed review. We are pleased that you are happy with you jewellery. We apologise for the inconvenience. We did try to explain the situation in January 2019 during your earlier email.
Thank you & we look forward to have you order soon.
Regards,
AG & Sons Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.