Airports Shuttles Taxis  Reviews 

147
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Both drop off upon our departure and pick-up after landing were made in a professional way. My feeling however is that at both occasions the driver was in a major hurry ... and was 1/2 hour late at... See more

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Rated 5 out of 5 stars

I am an event organizer and needed to take 50 people arriving at 30+ different timings from 7am to 10pm (some people from different flights in the same car) from Brussels Airport to Schuman. Back to t... See more

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Rated 2 out of 5 stars

We had a bad experience with this company and cannot recommend it. The driver was nice and on time, and even waited for our delayed flight. But they did not bring a child seat for our 1.5-year-old s... See more

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Rated 5 out of 5 stars

Excellent service! Easy payment and a good team of people supporting you if you any question or issue, They are willing to help you. I received a message with all the information about the driver ( mo... See more

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Company details

  1. Taxi Service
  2. Bus and Coach Company

Information provided by various external sources

We are specialized in transfers of persons by taxi to and from the airport, stations or to go from a point A to a point B and more, for individuals and groups, with an accent on friendly, professional and personal service, at affordable prices.


Contact info

3.8

Great

TrustScore 4 out of 5

147 reviews

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3.8

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(147)

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Rated 5 out of 5 stars

Excellent service

Excellent service and very friendly driver! He was easily reachable and punctual. I would definitely recommend Airport Shuttles Taxis to my friends.

April 15, 2019
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Rated 5 out of 5 stars

High standard service, highly recommended!

Driver really nice. I couldn't find the car immediately and, after I called him, he came exactly where I was. The ride was fast and safe. Highly recommended

February 16, 2019
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Rated 5 out of 5 stars

Excellent service!

I am an event organizer and needed to take 50 people arriving at 30+ different timings from 7am to 10pm (some people from different flights in the same car) from Brussels Airport to Schuman. Back to the airport 2 days later (groups were different). From the moment I sent the full timing to Michael and his team at Airports Shuttles Taxis, they managed EVERYTHING perfectly. They took care of everybody, nobody stayed at the airport waiting, everybody was on time at the hotel and back to the airport. Perfect on time service. Thank you!

February 14, 2019
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Rated 1 out of 5 stars

I had the misfortune of booking these…

I had the misfortune of booking these people for my flight home from Brussels. I booked the taxi early Incase there were any problems. So glad I did. We waited and waited, they didn’t arrive. I tried calling them but couldn’t speak french. I asked our receptionist to call them. She did, they said the driver had a problem he would be there soon and he would call us. He didn’t so we called again this time the man was very rude he said it was not the receptionist business and we will have to take another taxi. Not even an apology or explanation. By this time we had waited nearly an hour and if it wasn’t for the wonderful receptionist we would have missed our flight because of these people who couldn’t care at all. They knew we were going to the airport. So these people do not deserve any stars what do ever

December 22, 2018
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We are sorry for the inconvenience we caused. With your comments we improve our services every day.
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Rated 5 out of 5 stars

they are very good

they are very good, professional and efficient

December 3, 2018
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Rated 5 out of 5 stars

taxi was on time

taxi was on time. Great service, nice car and nice driver. Will do it again

November 17, 2018
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Rated 3 out of 5 stars

We ordered two 8 seats cabs to go to…

We ordered two 8 seats cabs to go to and come back from.a party on Saturday night. One of the driver was more than 20 minutes late to pick us up. It was not really its fault since the road was blocked by a truck (although already a bit late before that) but instead of following our instructions for an alternative way he kept trying to come the same way. On the way back one of our drivers was 25 minutes late, and we were freezing outside at 5am. It was a bit annoying but we are good game and had a lot of fun teasing the drivers. Other than that, the service was great.

November 6, 2018
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Rated 5 out of 5 stars

Excellent

I really enjoyed the service. They were punctual, friendly and effective.

November 5, 2018
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Rated 5 out of 5 stars

Efficient

Efficient, fast. Happy customer

October 25, 2018
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Rated 1 out of 5 stars

Very disappointed.

Very disappointed.
My flight was delayed and furthermore my luggage was lost.
It took time more 1 hour than I expected time.
I contacted the driver, firstly he promised to come back again at his designated time. But he finally didn't appear due to going to another client.
I waited for a while and finally had to use another transportation.
I complained for that situation and requested refunding (40 euros).
But finally it was rejected. They recommended the refunding from flight company .
I don't want use your service any more.

October 15, 2018
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Reply from Airports Shuttles Taxis

Sir, we understand your frustration. But it would be more honest to miss the company that lost your bags and not us. Our driver was there and waited for you for 1 hour. You had him on the phone asking him to come back when your loss report was over and he told you that it was impossible because he had another client after you. It is normal for our driver to be paid because he was there and has parking and travel expenses. This is not the first time you book at home and everything has gone well. So as in the many email exchanges we advise you to claim from the company that lost your bags. Sincerely, Airports-Shuttles-Taxis.com team

Rated 4 out of 5 stars

The taxi came a little bit late

The taxi came a little bit late, but the driver called me up to inform us of the delay.

October 4, 2018
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Rated 5 out of 5 stars

Good service

Good service , friendly and helpful drivers, clean cars. I was very pleased.

October 4, 2018
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Rated 5 out of 5 stars

A good choice

A good choice. The driver come in time and give a nice service.

September 27, 2018
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Rated 1 out of 5 stars

This company is not reliable and the customer service very rude.

This company is not reliable. They charged my trip though nobody was waiting for me at the airport. Indeed my plane was delayed, and the driver was gone. But they did not just charged the parking ticket of the driver waiting for me, they charged the journey which did not take place. This is just unacceptable. Moreover the person I had at the phone (customer service) not only was not willing to understand the point, but was also very offensive to me. Prefer other ways of traveling from the airport.

September 17, 2018
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Reply from Airports Shuttles Taxis

Sir, you are in bad faith. Our driver waited for you for 1 hour. (First hour free) and we sent you proof of his presence. You are mistaken in your order for the flight number. You have sent us a last minute email to tell us another flight number. But unfortunately we are not always behind the computer to open the mails. So it is normal for our driver to pay for his travel and parking. I advise you to better look at the order form next time to check if everything is correct. Cordially.

Rated 5 out of 5 stars

Excellent service at a good price

On time, comfortable and reliable, and that at a better price than a taxi. An excellent experience and that for the 3rd time now.

August 28, 2018
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Rated 4 out of 5 stars

Excellent service, close to perfection

Excellent service, close to perfection. Diligent and friendly driver. Waiting time for the taxi to arrive is not affecting global customer experience. Would recommend.

August 20, 2018
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