AMCO Security Reviews 

771
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their thoroughness, punctuality, and polite demeanor during residential installations and routine maintenance visits. People note that the skilled engineers take extra time to explain technical processes clearly and ensure equipment works perfectly before leaving the property. Some reviewers were happy with the efficient system upgrades and the helpful expert advice provided regarding ongoing security maintenance. Clients deeply appreciate the exceptional customer service and reliable, long-term support received from the dedicated team over many years of partnership. Consumers emphasize that appointments are arranged quickly, and any unexpected issues are resolved with great care and professionalism.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing engineers as extremely professional, polite,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth visits and helpful... See more

Upgrade

Customers had positive experiences with upgrade processes, highlighting professional and efficient service.... See more

Customer service

People report positive experiences with customer service, noting that staff are professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fully compliant insurance rated alarm installed by Faisal. He called twice and on both occasions he was prompt, tidy and professional. He listened and accommodated my requests. Syed in the offic... See more

Rated 5 out of 5 stars

We have been with AMCO for several years and today had an updated system fitted. Lewis was our engineer and worked very hard over 2 days to install and on the second day resolved an unexpected issue w... See more

Rated 5 out of 5 stars

My AMCO alarm system required maintenance , plus it had a long standing faulty component which needed replacement . The AMCO Engineer who attended to carry out the work was called Faisal. I... See more

Rated 5 out of 5 stars

Faisil from Amco is very diligent and thorough and did a great job installing our CCTV system, ably supported by Asif via remote access. He ensured everything was set up and took me through controllin... See more


Company details

  1. Security Equipment Store

Information provided by various external sources

AMCO's alarms are different, as our monitored alarm systems include special *LiveTalk alarm monitoring*, meaning that in an emergency situation our monitoring staff are there to immediately listen in, challenge and respond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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No recent history of asking for reviews

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4.9

All reviews

(771)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgraded our AMCO system

We have been with AMCO for several years and today had an updated system fitted. Lewis was our engineer and worked very hard over 2 days to install and on the second day resolved an unexpected issue which took extra time. Always find AMCO value for money and very helpful. Wanted to give Lewis a special mention for his attention to detail, politeness and hard work.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top class security company.

I found this company and it's representatives excellent in every way. From the initial contact for a quote to the final commissioning, nothing was too much trouble. When I suggested a couple of small alterations to the original design, they were willingly accepted and executed.

Phil, the engineer who fitted the system is a true professional and patiently explained all I needed to know and ensured I was happy with everything. All his work was carried out proficiently and tidily and any mess cleaned up.

Assistance is a phone call away should I need it.

If you require a security system, contact AMCO. I am certain you will be as pleased as I am.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amco Home Alarm Install / Upgrade

Amco Engineer Maiwand installed a new control panel and control unit into my failed wired system today. A successful install. Engineer was excellent in explaining operation of new panel and checking alarm system performed correctly. Maiwand was polite and professional at all times. From this experience I would recommend AMCO

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Been with AMCO more than 17 years

Been with AMCO more than 17 years. This time the engineer was Maiwand who upgraded the panel and smoke alarm. He was extremely polite and he did his job processionally. He explained everything before he is going to install. Moreover, he checked everything before he left.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

House alarm maintenance visit

A Mr. Engr Faisal attended on time and completed our alarm maintenance in a very professional manner. He was able to answer any questions we had and gave some invaluable advice. It was a pleasure to have him in our home.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from the AMCO Engineer

My AMCO alarm system required maintenance , plus it had a long standing faulty component which needed replacement .
The AMCO Engineer who attended to carry out the work was called Faisal.
I can not praise the service received highly enough !
The engineer was a very tidy worker , obviously extremely competent, hard working and thorough.
He rectified several faults and upgraded my whole alarm system .
He explained was installing a C3 +1 using Wifi and GSM.
I am over 80 years of age and was treated with the greatest respect. The engineer was extremely patient explaining everything and making all crystal clear .
Excellent service from AMCO with work carried out by a very pleasant polite well mannered young man who
is a credit to the company .

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with the work carried…

I was very happy with the work carried out by your engineer Enger faisal he was very knowledgeable about anco systems and walked us through the hole process i would definitely welcome him back anytime

Anco needs to give this engineer a raise

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Maiwand was my engineer

Maiwand was my engineer. Very polite, helpful. Explained what he was doing and didn’t leave until everything was fully sorted as there was an initial glitch with a bit of kit. He cleaned up after he’d finished. Highly recommend him.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Have been with AMCO for nearly four…

Have been with AMCO for nearly four years. Their staff are very professional, knowledgeable, helpful and pleasant to deal with. The company has a great attitude to customer service, which is rare these days. I have always been able to speak with someone when needed.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

The top AMCO engineer

Maiwand was very polite and did his job professionally and efficiently. He also explained what he was doing at each stage. He used our ladder and I was very impressed as he took it back down to the cellar before he left.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amco engineer

Faisal the engineer came on time and was very helpful. He provided us some very useful advise and fixed our alarm sysrem to a very high standard.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Engineer (Faisal) arrived to sort out…

Engineer (Faisal) arrived to sort out system installed by others which needed to be checked and commissioned. Did a comprehensive inspection and tested functionality of the existing installation. Corrected errors found and liaised with the customer to ensure requirements for operation were achievable. Made constructive suggestions for improvement which were accepted. Completed the installation and commissioning in line with time estimate and cost. Would be happy to use again, He was prepared to spend time to ensure we were happy with the system and gave sufficient guidance to operate the system. The guidance that we were given by the sales team(Marian) was also comprehensive and useful in ensuring that we ended up with the right system for our needs without any pressure sales techniques.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Faisal - an excellent engineer

Faisal is our engineer. He is very personable, polite and understanding, plus he remedied our problem quickly and without fuss. Highly recommend AMCO who we've been with for many years

September 15, 2025
Unprompted review

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