AMCO Security Reviews 

771
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their thoroughness, punctuality, and polite demeanor during residential installations and routine maintenance visits. People note that the skilled engineers take extra time to explain technical processes clearly and ensure equipment works perfectly before leaving the property. Some reviewers were happy with the efficient system upgrades and the helpful expert advice provided regarding ongoing security maintenance. Clients deeply appreciate the exceptional customer service and reliable, long-term support received from the dedicated team over many years of partnership. Consumers emphasize that appointments are arranged quickly, and any unexpected issues are resolved with great care and professionalism.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing engineers as extremely professional, polite,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth visits and helpful... See more

Upgrade

Customers had positive experiences with upgrade processes, highlighting professional and efficient service.... See more

Customer service

People report positive experiences with customer service, noting that staff are professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fully compliant insurance rated alarm installed by Faisal. He called twice and on both occasions he was prompt, tidy and professional. He listened and accommodated my requests. Syed in the offic... See more

Rated 5 out of 5 stars

We have been with AMCO for several years and today had an updated system fitted. Lewis was our engineer and worked very hard over 2 days to install and on the second day resolved an unexpected issue w... See more

Rated 5 out of 5 stars

My AMCO alarm system required maintenance , plus it had a long standing faulty component which needed replacement . The AMCO Engineer who attended to carry out the work was called Faisal. I... See more

Rated 5 out of 5 stars

Faisil from Amco is very diligent and thorough and did a great job installing our CCTV system, ably supported by Asif via remote access. He ensured everything was set up and took me through controllin... See more


Company details

  1. Security Equipment Store

Information provided by various external sources

AMCO's alarms are different, as our monitored alarm systems include special *LiveTalk alarm monitoring*, meaning that in an emergency situation our monitoring staff are there to immediately listen in, challenge and respond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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No recent history of asking for reviews

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4.9

All reviews

(771)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Today we had a lovely male called…

Today we had a lovely male called Aaron. Such a pleasant gentleman very professional. He ensured all our panic alarms and shop alarms were in full working order. He had a great sense of humour, just what you want on a Friday afternoon at work :)

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient no-nonsense service

Attended by engineer Faisal for alarm system reset following a power cut and battery failure. Faisal quickly assessed the system zones, reset the alarm and offered useful no-obligation advice about possible upgrades. Efficient no-nonsense service.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Our service engineer Faisal is great…

After switching from our previous unreliable alarm monitoring company, AMCO shows how it’s done with prompt and professional service. Faisal is our dedicated service engineer and it’s always a pleasure to welcome him into our house. He is courteous, a gentleman and always clearly explains what he is doing so we understand everything. Faisal is great!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Faisal

Faisal, is a very courteous engineer, who went about his tests very methodically, explaining everything to me as he went along, and made sure I was completely happy with the whole test process. Highly recommended from me.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Informative and effective

Had a great experience with these guys. We were booked for a maintenance check as an entertainment venue, security is important. We had some issues with our system that needed to be checked. Engineer Faisal attended and showed me the things I need to know. He was very helpful and Informative. We had a good laugh and he sorted the issues out effectively.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Faisal was fantastic

Faisal was fantastic
very thorough explained all the options available to us. He didn't pressurise us to upgrade but outlined the benefits, our current system is 20+ years.
Very professional.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Alarm upgrade

Faisal gave a clear and comprehensive explanation of the how and why of the alarm upgrade, confirming what we were told during the order process. He then carried it out in a professional and organised manner, before thoroughly testing it. He also suggested possible further improvements for future consideration.
Faisal is a great credit to the company.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amco Alarms

Excellent service, fitted perfectly without leaving any mess and great prices. Also explained in detail how to use the system and important numbers to call in case of emergency 👍😊

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Refreshing to find a company this good

From the initial enquiry through to the engineer visit, AMCO have been fantastic.

Phil came on time, restored the alarm to its default programme and made it work better than before. He was polite, friendly and extremely knowledgeable.

We now have the alarm which works better than ever. Phil even reset my app and updated it. We will be coming back to AMCO for future work. It is a relief to find a company this good. Highly recommended.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great engineer

The engineer, Faisal was really helpful. He explained everything thoroughly and gave me the costs as he was progressing with the work. Very professional job done.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Review for Faisal

The Engineer who installed the equipment, Faisal, was very friendly, clearly communicated and just provided general excellent service overall!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Faisal - alarm upgrade

Faisal updated our alarm system today. He was very polite, left everything very tidy, and was happy to answer all the questions I had.
There was a small additional charge to what I gad expected, but Faisal made sure I understood why, and I was very happy with the explanation.
Great job - very pleased.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

Communication throughout has been amazing. Faisal was very professional, very knowledgeable and kept me informed at every stage. He explained everything very clearly and thoroughly and made sure we were happy with everything before he left. Thank you Faisal!

July 4, 2025
Unprompted review

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