After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... See more
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Excellent service we had two plumbers round who work very hard in sweltering heat and done an excellent job.
We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... See more
Jessica rocks! She was absolutely brilliant sorting out our emergency with badly leaning pipe. She was friendly, efficient and professional. Even detected secondary leak that saved us lots of has... See more
Company details
Written by the company
We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.
Contact info
A Lings Group Limited, SBC House, Restmor Way, SM6 7AT, Wallington, United Kingdom
- 02037447298
- admin@alingsgroup.co.uk
- www.alingsgroup.co.uk
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Replied to 25% of negative reviews
Typically replies within 24 hours
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Great customer service- 10/10
Jason came to our property as we had no hot water. He was friendly and very thorough in locating the issue. He took his time to explain it in layman's terms and also made some recommendations of how to avoid the same issue next winter. His knowledge and customer service was 10/10. So nice to have a tradesman who wants to take his time to ensure the customer is happy and informed. Thank you!
Plumbing problems sorted
Russell from A. Lings was extremely thorough in dealing with our plumbing problem. He was also very professional and courteous. We would definitely recommend them.
Top plumbers
Kai was superb, friendly, professional and fixed everything perfectly. Excellent service + expert advice. Thank you so much.
Our boiler had a leak and was getting…
Our boiler had a leak and was getting worse. Kai was super quick and efficient at getting the correct part and fixing the problem!
THIS COMPANY IS CLIENT FOCUSED AND MY…
THIS COMPANY IS CLIENT FOCUSED AND MY WIFE WAS GIVEN ALL THE INFORMATION ON OUR BOILER. ALL HER QUESTIONS WERE ANSWERED ESPECIALY HOW TO OPERATE THERMOSTAT CORECTLY. I GOT OUT OF HOSPITAL THE NIGHT BEFORE SO WAS UNABLE TO COMMNICATE , BUT I DID NOT NEED TO AS THIS ENGINEER ALPAY WAS A BREATH OF FRESH AIR. OUR PREVIOUS ENGINEER {SAME COMPANY} DID NOT COVER OUR NEW AREA BUT THEY OBVIOUSLY HAVE THE SAME CUSTOMER FOCUS WE ORIGINALLY HAD THIS COMPANY INSURANCE CALL OUT ON A BOILER WE WERE TOLD WAS FINISHED. IT WAS FIXED IN 20 MINUTES SO WE ARE AT LEAST £5000 UP FROM PREVIOUS TRUSTED COMPANY THAT WAS GOING TO RIP US OFF. WHAT A FIND …..MIKE AND THEN ALPAY.
First class service
excellent communication from the get go. fully competent engineers, great and friendly people. Did an absolutely excellent job, Jessica was so professional and delightful to have in our home. She left things clean and was extremely helpful. Wonderful to see equal opportunities in the workplace too!
Came same day good service
Came same day. Could not have been more helpful! Kitchen sink tap replaced and cloakroom tap leak fixed. Excellent service from Russell! Very pleased.
Boiler service
Boiler was recently serviced by Kai. He was totally professional, approachable and efficient.
Friendly and great service
Kai was really nice, kept me informed of what he was doing all the time. Really friendly and managed to get my heating and hot water working again. Good service and would highly recommend Kai and home serve.
Just had Russel round to fix a badly…
Just had Russel round to fix a badly leaking central heating pipe. What a great guy/service. Calmly sorted the whole thing out, minimum damage/mess. Spot on.
Russell did an excellent job
Russell was polite, kind, informative and efficient. Good work.
Kai was Brilliant today he sorted out…
Kai was Brilliant today he sorted out our leak
Which was from the bathroom,
Thankyou so much Kai
Great experience with ALings
Great experience with ALings.
The engineers that visited were really knowledgeable and keen to help us. Kai in particular went to great lengths to get the job done, explain the problem and keep us informed. Really grateful for their work.
Great service
The engineer that came out after our call out was very helpful, found the problem and fixed. He had to order a part but came again to repair very quickly. He was very informative, helpful and friendly. Thank you Kai.
Kai was absolutely amazing
Kai was absolutely amazing, above and beyond and really gave a lot of advise what to do and did the work perfectly, highly recommend him for sure
Great service, would recommend.
Russell was great - very quickly found the source of our leak and helped us sort it. Very friendly and professional service. Would highly recommend.
Jessica was amazing and knew quickly…
Jessica was amazing and knew quickly what was needed to fix our toilet, she really seemed to care about getting it all sorted
Jessica was extremley polite
Jessica was extremley polite, clean working and got on with the job and completed with no fuss. Would definate recommend.
10/10 service from Kai!
10/10 service from Kai!
He’s helped us with our boiler multiple times and it’s always a great experience. Highly knowledgable and polite - always gets the job done on time and informs us about what happened and how to look after the boiler. A reliable engineer which we’re grateful for. Thank you
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