Wonderful experience dealing with Gwen. So helpful from start to end. Always friendly and willing to assist no matter the time. We Looking forward to working with you on our next trip. Thx you.
Company replied
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See what reviewers are saying
Gwen is any exceptional I the way she handled us when our flights were being cancelled she made me feel valued some agency were not picking their phones ignoring clients but she made sure she talk to... See more
Company replied
Alphapack were amazing on our recent multi destination trip to Tanzania, including Arusha, Serengeti and Zanzibar. From the booking process and advice to being in location I felt totally confident a... See more
Company replied
Alpha pack has proved themselves beyond expectations. When you can refer your friends and family during their most vulnerable time ( loss of loved ones) and needing to travel at short notice and they... See more
Company replied
Company details
Written by the company
Online travel agency with over 30yrs of experience. Providing quality: - Holiday packages - Business trips - Family trips - Backpacking & more ✈️🌏
Contact info
14 Gorsefields Court, TS6 0TD, Middlesbrough, United Kingdom
- +44 1642 459076
- enquiry@alphapacktravel.com
- www.alphapacktravel.com
4.9
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Couldn’t have picked a better travel…
Couldn’t have picked a better travel agent!! From my very first contact with Gwen, professional, knowledgeable and efficient - throughout. Definitely agree with the other reviews. Keep up the great work Alphapack.
September 2, 2019
Unprompted review
Reply from Alphapack Travel
Dear Emma, It was a pleasure doing business with and we look forward to keep giving you a professional personal service. Thank you very much.
Best service
Best service
I was able to travel without paying a penny
And the best competitive airline was selected for me. Fly now pay later can unlock travelling potential for many
September 2, 2019
Unprompted review
Reply from Alphapack Travel
Thank you Mr Mashapuri, we value your feedback and we look forward to keep giving you our best service. Fly Now Pay Later is one of our popular services we offer, and what is excellent about it is being able to secure credit that can cover your flights, hotels and car hire to anywhere in the world. Thank you.
Very efficient professional service
Very efficient professional service. Gwen you are a star. Thanks for going through the application with me. You were at hand to offer support where needed. I would definitely recommend
September 2, 2019
Unprompted review
Reply from Alphapack Travel
Dear Daphne,
Thank you very much for your review. We look forward to toa very long relationship. We believe in giving personal service to all our clients because that is what sets us apart from the rest.
Good customer care
Good customer care, Gwen is brilliant she does all what she can to help and support. I do recommend this Agent. I have use them 3times and all went very well.
September 2, 2019
Unprompted review
Reply from Alphapack Travel
Dear Charity, Thank you very much for your review. We value you and your services very much. You are on our VIP list as a repeat client and we promise to keep giving you excellent service.
Thanks for being there when needed.
Booked with Alphapack. Had a problem when coming back. I was amazed with the quick respond l got when l phoned to get assistance. Immediately they dealt with the issue. Very helpful and friendly. I recommend to book with Alphapack when travelling because of their brilliant service.
August 8, 2019
Unprompted review
Reply from Alphapack Travel
Thank you very much Martin for this positive feedback. We promise to continue providing excellent personal service.
Very efficient and caring
Very efficient and caring. Gwen was hands on from the word go. We received all the information and paperwork required for our trip. When I came up against an unforeseen glitche Gwen was on hand to assist at all times .
Alphapack clearly go the extra mile.
I would definitely recommend Alphapack Travel as an excellent choice of agent because the service was brilliant and the aftercare was great.
June 21, 2019
Unprompted review
Reply from Alphapack Travel
Thank you very much Rumbidzai. We look forward to keep giving you the best service, because we value you as our customer.
Excellent service.I always use…
Excellent service.I always use them.Gwen went above & beyond for me at one point.l highly recommend this agency.
May 4, 2019
Unprompted review
Reply from Alphapack Travel
Thank you very much Carol. We really appreciate and value your custom. We look forward to keep giving you excellent service.
Very supportive
May 3, 2019
Unprompted review
Reply from Alphapack Travel
Thank you very much Shelter. We look forward to continue giving you the best of our service because you are a valued customer.
Very helpful and excellent service…
Very helpful and excellent service before and after my son’s flight. I recommend anyone who wants to experience first class service from Alphapack Travel.
May 3, 2019
Unprompted review
Reply from Alphapack Travel
Thank you very much Ralph for your review. We hope to keep giving you excellent service that you deserve.
Alphapack the best out of the rest…
Alphapack the best out of the rest ...have been using them for the past years and I can confirm they are the best
Keep up the good work guys and I will be your customer for a longer time .
March 14, 2019
Unprompted review
Reply from Alphapack Travel
Thank you Mr Moyo for your seal of approval. We look forward to continue giving you excellent service.
Excellent Service
- Excellent Service
- very efficient and reliable
- flexible out of hours service
February 27, 2019
Unprompted review
Reply from Alphapack Travel
Thank you Zororai.
We look forward to meeting all your travel needs.
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