I am disgusted with Ambrose and I have been with them a long time and love their clothes but if anything goes wrong they are absolutely useless. I have sent them two e.mails telling them my delivery h... See more
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I have used Ambrose Wilson for decades, but in recent years the quality of the clothes has declined and they no longer stock EE width shoes. I recently went back to them and ordered a few bits, most w... See more
Dealing with customer service was mot easy. Sent 3 emails, no rely, went onto chat first said they would pass issue to correct team and they would contact me, didn't. Second chat was disconnected hav... See more
Lovely customer service. Very speedy and efficient. Always let me know in fair time before my payments actually due, previous experience with other companies was finding out when already missed so end... See more
Company details
Information provided by various external sources
Here at Ambrose Wilson we are proud to make clothes which fit and flatter our customers.
Contact info
United Kingdom
- www.ambrosewilson.com
3.4
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I tried to sign into my…
First of all I tried to sign into my account. You kept saying my details were wrong like my passcode. My password was not wrong, but you kept saying it was wrong. I asked 10 times for password assistance and you haven’t sent me one password assistance email, secondly you offered me a credit account, so I said okay I’ll have a small credit limit, I put a £90 order in and you’ve asked me for my ID,proof of address, bills et cetera, upload a photo pass from the council, not good enough, then all my bills, my online bills aren’t good enough. I don’t have paper bills, I am trying to be environmentally friendly, so all my statements are on a line, and as you’re obviously not an environmentally friendly company, I choose to withdraw my application for a credit account. I don’t deal with people that aren’t trying to help the planet, but you want me to have paper in my house ?err, no why would I have paper, when I can have all my stuff online, this day and age? I don’t get bills sent to my house anymore, and you won’t let me add a screenshot of my bills
Withdraw my application
Cheers
June 16, 2025
Unprompted review
Amazing 🤩 easy to use online payment…
Amazing 🤩 easy to use online payment facility. Lovely 🥰 clothing
June 13, 2025
Unprompted review
I have been trying to pay my monthly…
I have been trying to pay my monthly payment but the link does not work as normal have tried to phone but still no joy getting frustrated as all I want to do is pay now they will charge me £12 for late payment please ambrose get in touch with me as I have been trying to contact you Antonia Harris 07796 083715
June 10, 2025
Unprompted review
Someone set up an account in my name…
Someone set up an account in my name using my details. Parcels arrived which is never ordered because it wasn't my account. No due diligence or security at all, breaching GDPR guidelines. The person ran up several hundred pounds of debt by having more expensive items delivered to a parcel shop. I suspect this company is all part of the fraud, they have a "fraud dept" who do nothing. AVOID AT ALL COSTS
November 8, 2024
Unprompted review
Bit of a fuss prefer to send cheque as…
Bit of a fuss prefer to send cheque as wouldn’t let me pay more
June 5, 2025
Unprompted review
There a credit account joke
They give you a credit limit. Have you complete the credit forms. Start sending you products you've ordered and correspondence saying your account is set up and your credit limit account. Then when you order something within your credit limit they don't like they turn around and take away your credit limit and cancel your order saying your credit isn't good enough.
June 3, 2025
Unprompted review
Excellent service as always thank you
Excellent service as always thank you
June 3, 2025
Unprompted review
Never had any problems with you…
Never had any problems with you guys...Thanx LyndZ. X
June 2, 2025
Unprompted review
Had a job making payment
June 2, 2025
Unprompted review
Will not let me enter a larger amount…
Will not let me enter a larger amount to pay
June 2, 2025
Unprompted review
I made a payment successfully thankyou.
I made a payment successfully thankyou.
June 2, 2025
Unprompted review
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