Ordered a dinghy boat trailer and then nothing despite continuous emails Cancelled the transaction with my bank and got a refund that way
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Tried to cancel order, was told it was sent, repeatedly asked for tracking number, received tracking number 2 days later and it showed item hadn’t been sent. Item arrived, extremely poor construction... See more
Unless you can wait forever and enjoy listening to excuses then probably best to go elsewhere. Still haven't got my complete order after 35+ days. Have got the credit card company involved for a... See more
I ordered their Boat Trailer Lighting Board Arms for £100 including brackets, the item I received looks nothing like the picture, has no right angles, poor and excessive welding with lots of sharp fin... See more
Company details
Information provided by various external sources
Dinghy launching trolleys, boat trailer rollers, boat trailer parts, outboard engine brackets,boat seats, boat navigation lights, boat bilge pump-boat covers, boat seats and boat fenders all in stock.Boat parts uk, packed with boat stuff for every need...
Contact info
Gorad Road, LL65, Valley, United Kingdom
- www.angleseymarinesupplies.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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NO STOCK
I ordered 2 gul life jackets as all sizes available, I received to solas jackets which were not what I ordered and substandard for my needs, i holiday near the business address and arranged to collect the correct jackets. On my arrival at a small holding which was run down he stated he didn’t have any but he was still advertising all sizes for sale. He has a truck back with a few trailer bits in. He has to no stock, he cannot honour orders made. I would not part with any money with this seller unless he physically handed me the goods.

Reply from Anglesey Marine Supplies
Got there in end
Hi I wrote a bad review before as I had not had my goods and could not contact seller by e mail or phone. Now my goods did arrive when he said and I'm quite happy it appears he is overwhelmed with orders .Paul moore
Bathing platform
I found a bathing platform for our boat on FB market place, at first not realising that it was being sold by a company ( not that it really mattered to me as it was at the right price) Phil did send an invoice through quite quickly, which was a little unusual. As the name of the company was on the invoice, I thought it prudent to do a little google search. I found a few of the reviews a little disconcerting, so rang the owner of the business ( Phil) and had a chat. I suggest that a pay via PayPal which he doesn’t unfortunately accept. I didn’t feel completely comfortable paying the invoice given the negative reviews on here. Phil did suggest another solution, that he sent me the goods and I pay when I received them, to which I agreed. I found that he communicated well and listened to my concerns, and worked with me to find a viable solution.
I will not hesitate in the future.
Bought bracket online for shipment to…
Bought bracket online for shipment to me in Denmark. Came to find out that post Brexit VAT (25%) would result in prohibitive overall price. Quickly cancelled, but my payment had gone through my bank already. I asked about time needed for refund to go through, and it was arranged and went through within a couple of days.
I had not read the reviews here at all. My experience was ok. I am speculating that perhaps this is a small enterprise (as is my own) and the owner works hard to keep up with things; this might explain the mixed experiences reported in Trustpilot. Just speculating. I would buy again here.
DO NOT USE !!! Phil has effectively STOLEN my money!
DO NOT USE !! Phil has effectively STOLEN my money! I 'purchased' two life jackets from him, which he then said he could no longer supply so I asked for my money back. Despite numerous emails and promises to refund my money, I was still waiting over a year later so was left with no option to take him to the small claims court! I agree with the previous poster, and only wished i had read their review - AVOID LIKE THE PLAGUE!!!!
Avoid like the plague
Contacted him re snipe trailer rollers, straight away he sent me an invoice. I paid, nothing received and no tracking info, I had to do a charge back on my card. He then eventually sent me an email apologising for not sending items different to what I had ordered. He had also sent the same email to other customers, their address was on my email, so I contacted them, and they confirmed they had received nothing,and were struggling to get a reply, oh and I still have those emails, so I challenged him and asked for a refund, which to be fair he did refund, but I had also put a charge back on my card. Not the most reliable in my opinion.

Reply from Anglesey Marine Supplies
Phil was great communicator and helped…
Phil was great communicator and helped me to buy the new Fulton jockey wheel on line and no issues.
It was so easy to buy.
Equally, the jockey wheel is great quality and a breeze to fit to my trailer.
Well done Phil.
My mate wants one now.
Will def buy again from Anglesey Marine Supplies
Swim platform at very good price
Swim platform at very good price. Arrived on time and with attentive info from Phil on delivery. Many thanks 👍
First class service from this company.
First class service from this company. bought a pair of dinghy launch wheels. Item exactly as described, well packaged, fast delivery and value for money. I will definitely be using Anglesey Marine Supplies again
Very Poor Response, no shipment in weeks.
FRAUDSTER ALERT!!!!!!
I would give ZERO stars but not possible. This person is a one man band. Purchased a outboard bracket is FaceBook and paid via his payment system. He has not responded to my emails. His mobile number only goes to his voicemail and he does not return any calls.
UPDATE after Phil response: Changed the above review to reflect the recent events.
Phil, thank you for your response. I can confirm I have had a refund today. However, it is your communication which is very poor, hence why I thought I was being scammed. Until this review, it had been weeks from ordering, sending you numerous messages asking where the outboard bracket is, to you now only responding to this negative feedback, of me stating you are a scammer. The goods were never shipped from my order placed weeks ago, which you have now proved. You may have a tracking number, but this is not proof of shipment as it states on Hermes tracker, not handed to courier. From this review site, you may not be a scammer, but I can see I'm not the only one who has had a very poor service from your one man band company. However, thanks for refunding after this review. Hope you take this review and learn to give better service.

Reply from Anglesey Marine Supplies
Ordered and paid for an outboard…No Bracket !
Ordered and paid for an outboard bracket a month ago.
Phil took the money straight away and got an email back a day or two later to say it had been shipped (to Dublin)
Two weeks later I paid another demand (foolishly) for £10 postage excess to Ireland, so I knew then it hadn't been shipped.
Two weks further on now and phil has only rep\lied to one of my emails telling me "it's on the way and he'll send tracking number"
Despited repeated requests Still no tracking number and still no outboard bracket.
His Phone is never answered and e-mail replies are almost nil and totally unsatisfactory.
Phil is either a total messer or a total crook - I hope it's the former ??
Philip Watson 00 35386 255 0655
I fitted my new sand skiper yesterday…
I fitted my new sand skiper yesterday it was easy to fit and really good quality. What brilliant idea this product is .I will now be able to push my trailer and boat along the sand straight into the see .Saving me lots of money in boat launching fees. I first so this launching idea on youtube. The video clip is called (How to launch a boat in the surf.) I was that imprest with the idea .I searched the internet straight away.Anglesey Marine supplies was the only place I could find one in the uk.I was not disappointed excellent quality and great friendly customer service too.
Excellent service
Excellent service! I messaged to say I’d changed my mind and wanted something else instead. Order was updated without fuss. Arrived well packaged. Many thanks
Folding Dinghy Launch Trolley
I ordered a folding dinghy launch trolley on 16 Jan 21. Phil kept me updated regularly as to its status and it was delivered on 11 Feb 21, the wheels coming separately 5 days before. It came very well packed and is extremely robust and well-built (by hand, to order, made in the UK for a very reasonable price). I'm very happy with the product and the service.
Only used once
Only used once, would never use again. Had to claim my money back from my credit card due to Phil not responding to emails. Stay away.
Remote cables
Ordered a pair of remote cables from phil at a very good price. although they took 10 days to arrive i was happy with my purchase, cables were what i ordered and undamaged and in new condition. Would order again from phil no problem.
Thanks phil.
Front Tender Dolly
Front Tender Dolley. I found the dolly on the website after searching high and low for a solution for lifting the front end of tender for moving long distances. The product is well made and arrived promptly. Communication has been good and I would buy from them again or if I had a need for a specially fabricated piece of kit I would go to them first. Excellent product and service.
Unbelievably incompetent operator!
Unbelievably incompetent operator with very poor customer communication. Runs his business to suit himself and not his customers. Some of the parts supplied needed considerable rework to be fit for purpose. (Boat trailer components purchased through a Facebook advertisement).
Other suppliers offer better quality at similar or better prices.
Great customer experience!
Excellent service, great communication. Such a quick easy purchase! Will definitely come back again. Thank you!
Above and beyond fixing a supplier issue.
Impatience in my part saw me give a bad review below which is in process of being removed and apology sent.
Anglesey marine went way out of his way to make amends for a supplier issue. Sent me an alternative free of charge.!!
I would recommend his services and will post this on the various boat groups I'm in ..
Please be patient in correspondence.. a busy man .
As I should have been. You will get your goods and they are good quality.. . Thank you Phil.
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