PDN Reviews 887

They drop off the package at the frontdoor in the rain. Not a very trustworthy company

1 star is too much. They send me a photo via email of a front door to prove they delivered a package , this was not even my door!
This delivery service should not have a license

They leave your package outside and never revund anything when the package get stolen. Using PDN is a 100% sure way of not reserving what you payed for!

Never use PDN!

Lost my rather expensive package. Useless customer support. Tracking says it was 'delivered to a safe place' and email says there should be a photo but there is none. Got no refund from AliExpress.

I was at home, the doorbell was never rung, they took pictures of the house and the package but not together in one frame. The package was nowhere to be found. (Still not sure if they were actually there with or without an actual package, or wether they used google streetwiew to take a picture). Either this is a sophisticated scam where this company works for illegitimate sellers from China etc and drive around and takes pictures of delivery adresses so the illegitimate sellers can claim they did deliver, or this company hires the most careless and incompetent delivery drivers that leave packages on the street in front of your house without ringing the bell. I come to this conclusion because most other negative reviews describe the same scenario of a picture taken, no doorbell ring, no package to be found.

They choose workers with the lowest iq to not accomplish one job

The dumbest delivery company ever! I work with PostNL and I've never heard of a package being delayed for two weeks. They don't even deliver packages if the recipient isn't home; they deliver them to the neighbors. I'm extremely disappointed with this company.

What a shit company, every package is delayed and They dont send you any information, They do nothing.

stupid delivery service. As the rest they declare that they will deliver your parcel the same day. But they will not. Will not tell when will a delivery guy come, at the end of the day they will write something like "Unable to Deliver - Recipient not found" and attach a few bad photos of your parcel with a road as a background what actually means nothing to you.

The packet was left behind at the front of my door. Everyone could have taken the packet. I wasn’t at home.
Bad service!

Absolutely disgusting delivery service. Courier got my address wrong and left a picture of it outside someone else's block and still parcel no where to be found even though i asked neighbours. No care even though i told the courier he was at the wrong address he never even tried to rectify. I will be complaining to company i ordered from as you cant talk to anyone from PDN (appalling!!)
I would honestly give 0 stars if I could.

My package was out for delivery multiple times but never actually delivered. The first attempt was outside office hours, which I understand, but the building clearly has mailboxes that the driver could have used.

On the second attempt the status suddenly changed to “address could not be found”, which is simply incorrect. This is a normal office building where many packages have been successfully delivered before.

After contacting customer service I received a generic response stating the delivery failure was due to the recipient, which does not reflect what actually happened.

Overall this feels like the delivery attempts were not handled carefully, and the responsibility was incorrectly shifted to the customer.

What’s the point of this company? How long till it gets erased. Seeing PDN already means you’ll never see ur package. Mine was found in a street 10km away and another was stolen from my FLAT DOOR NOT EVEN APPARTMENT

I would give a zero as my package was delivered to a different address. They took photo of street name which is completely different to mine but has same door number. The photos are evidence they messed up. I have sent various complaints and not one reply. I've never known such appalling behaviour and stupidity on driver. This company is a sham. I would never buy anything from anywhere again if they use this company. There must be a way I can claim my £100 loss. The company does not want to know.

The packages always arrive but god... tracking is completely wrong so you can spend days hoping the delivery might be today. Then they sometimes throw the package, snap the picture, and don't ring the bell... Depending on your area this is total BS. And this is based on several deliveries. Really not great...

1 star, because zero is not allowed.
Package from Aliexpress, ordered february 19, shipped february 21.
PDN claims february 28 at 01.27 MET that the package is collected by the driver and three minutes later is 'out for delivery'.
24 hours later: still no package, nor any updates.
This does not qualify as 'express', nor as 'professional'....

A peculiar way to deliver a package. (In the waste bin) Luckily, I check my email regularly, otherwise it would have gone straight into the garbage truck, and oh yeah, I was at home.

The package supposedly arrived at the local depot after 8 days. It just sat there. On day 64 they emailed me to say the package had been delivered. No photos and no package at my door. Throughout the entire process they did not answer a single email. The supplier also tried to contact them several times for an update but did not receive a reply either. The phone number does not work, you can not leave a message an no one ever answers. All you can get is a voicemail saying " this customer does not accept voicemail".

As far as I am concerned this company is a sham and is likely part of some sort of organized retail crime ring based on the number of packages that fail to get delivered. I can't believe they are still allowed to operate on Canadian soil.

Not even worth one star. This is the worst delivery company I have ever dealt with.

We placed an order on January 5, 2026 through AliExpress, and they claimed they couldn’t find our address and that delivery attempts were unsuccessful. This makes no sense, as we receive daily deliveries from multiple suppliers and regularly ship out packages with different couriers without any issues.

After countless back-and-forth emails and WhatsApp messages — most of which went unanswered (they respond to maybe one out of ten) — we are still left without our package. They initially estimated delivery within one week, yet it has now been over 50 days and we have received nothing.

Extremely frustrating and completely unprofessional service. I would not recommend this company to anyone.