Worst delivery service ever. You can only contact them through email, but you will receive nothing but automated responses repeatedly confirming that the package was marked as delivered. I was h... See more
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Worst delivery service ever. You can only contact them through email, but you will receive nothing but automated responses repeatedly confirming that the package was marked as delivered. I was h... See more
Company replied
They stated that my house is not foundable (?) and after that I cannot reach them in any way to discuss where my package is and/or when a new attempt will be done. No customer communication whatsoever... See more
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PDN Express delivered my parcel to the wrong address. The delivery email contained a photo of a house with the same number as mine, but it was clearly not my house and was around a 10-minute walk away... See more
Package was just dropped at the front door without even ringing the doorbel! I’m not happy with this kind of service! Taking pictures of a front door with the package laying on the floor is not a prov... See more
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They delivered my package in a different building and a different mailbox. I have no idea where. It shows on the pictures that it is not my mailbox, since it has a different number and also it’s not any of my neighbours mailboxes. It is unclear where it has been delivered. Still they don’t want to take responsibility for losing my package.

Reply from PDN
The delivery was very good and nice
The person who delivered for me was very friendly

Reply from PDN
A worthless transport company—the worst one in existence. Impossible to reach, with terrible service. Packages were never delivered and have gone missing. Companies like this damage the economy through their very low level of service.
Very pour dat pour Aner pour delivery pour of the product

Reply from PDN
Had some issues but they helped and repleid fast

Reply from PDN
The delivery service had great customer service. At first, I thought my package hadn't arrived even though it said "delivered". I emailed their customer service and they responded very quickly and it turned out the package was with a neighbor. Everything went well!

Reply from PDN
After an urgent message to the customer service, I got an immediate reply. My issue was resolved faster than I had expected.
Aside from my issue, my parcel was delivered on the given time estimation too without any damage.
Thank you for the service! :)

Reply from PDN
My experience with PDN Express has been very disappointing. My package tracking repeatedly showed the status “Your package is out for delivery”, but the package was not actually delivered.
According to the tracking information, the package was scanned as “out for delivery”, but it was then held for a number of days before it was finally delivered. During this period, there was no clear explanation why a package that was supposedly already out for delivery was not delivered.
This is not an isolated incident. I have contacted PDN Express and complained several times about incorrect delivery updates and this way of handling packages, but unfortunately nothing has changed.
I understand that delays can happen, but marking a package as “out for delivery” when it is still being held creates a false expectation for customers who are waiting for their delivery.
A reliable tracking system should reflect what is actually happening. Based on my experience, I would recommend avoiding PDN Express if another delivery option is available.
This cannot be acceptable for a serious company:
The package information was received on 8 September 2026.
PDN marked the package as received in Amsterdam on 15 September 2026.
It was then scanned as “collected by the courier” on 16 September and marked “out for delivery” on 17 September, but it was not delivered.
The package was scanned again as “collected by the courier” on 23 September at 20:33, followed shortly by another “out for delivery” scan at 20:36.
It was finally delivered in person on 24 September at 17:14.
And after that, there were two more deliveries where the packages remained in “Your package is out for delivery” status for two days each.
"Unable to Deliver - Recipient not found."- kind of the joke ??? This company is an ANGEL OF DISASTER.

Reply from PDN
Package is out for delivery for 12h and its something important i need and there is no contact with anyone and no time when my Package will be delivered
Not worth more than 1 star

Reply from PDN
Package should have come yesterday. Whole day waiting, no time frame. Package is still out for delivery since 6-10-2026, 09.30 . No updates. Terrible service! Trackno. is PDN0072736685. Update: Just received it 7-10-2026 12.10. Deliveryman is lazy as always, and left the package unattended in a public space where anyone could take it. This is not a safe delivery. Now i go to website aliexpress and there is written: personally delivered to the recipient. that's not true!
Left the package outside and got stolen...
Now nobody is responding....
I don't get any money back and the parcel was more than a 100 euros.
The worst delivery company you could ever deal with

Reply from PDN
Never delivered and blamed the customer. Service is awful and after months blame the customer with no reason what so ever. Hilarious bad service! Stop using asap.

Reply from PDN
After 2 weeks of waiting and no update on my package, with very disappointing contact costumer service, my package was thrown 2m next to the door into the grass… very disappointing, please avoid if possible

Reply from PDN
They never reply to calls never delivered my goods are just scammers

Reply from PDN
If I could, I would have given this company -10 stars. This is the second time my package was supposedly "delivered"; I didn't see a delivery person, even though I stayed home all day waiting for it. At the end of the day, the tracking status showed that delivery couldn't be made. They don't reply to emails, and there is no phone number to reach them. I wouldn't recommend PDN Express to anyone—it doesn't get any worse than this.

Reply from PDN
Very bad delivery and customer service.
Replies from customer service are fully automated and don't make any sense.
First delivery was failed because the driver was at the wrong adress but blamed me for not giving the right adress, tried to get in contact with customer support but only resulted in automatically generated replies without any useful information.
After 1,5 week suddenly the status changed to delivery in progress but never happened. One week later the package suddenly arrived without any announcement.
PDN lacks the ability to make appointments or certain delivery options, packaging was also damaged, luckily the parts in it didn't got damaged. Overall very poor service.

Reply from PDN
My package has been first delayed, then the delivery driver apparently cannot read google maps and tried to deliver my package in a totally different place, and marked it as a failed delivery and as if I did not answer the door! I can see in the delivery note in the tracking that they made a picture of a building, next to my house, so they were at the wrong place! But PostNL and DHL can find my address... PDN is not answering my support request mail! Very unprofessional! PDN0071030760
just yeet the package in the garden clearly visible from a busy street, no problem for PDN. why bother checking the neighbors or hiding the package.
Yeah they make photos of the act so store can argo, well it's there.
Their phone mailbox is full, and not reachable, low score, not capable of delivering, no good contact by mail, pretty embarrassing.
Would recommend not using PDN. which i could give lower than 1 star.

Reply from PDN
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