PDN Reviews 927

They leave all packages out sider ware thay can easily get stolen.
You will NEVER receive any package you sent trough PDN!

The package was supposedly in the mailbox, which wouldn't fit anyway.
The proof photos are in the main hall of the apartment building.
So the package disappeared and was taken by someone else. They don't respond to emails too, damn, what a shitty company!

"Out for delivery" for 14 days now. This company is a joke and due to vanish from the market. Hopefully.

I should count myself lucky that they actually LOST my package. At least I will then get a refund
Their normal M.O. is to drop it in front of your door no matter where you live, even if this means leaving it on the sidewalk on a busy street. They take a photo and walk away, often without even ringing the doorbell. A picture is taken as proof and AliExpress then denies a refund.
I am about done with AliExpress and will simply pay the extra cost of a local delivery.

Still waiting for my order that ''arrived Nov 28-2025 in Montreal''
Sorry waht date are we now??
WTF ???? vhorrible horrible

Now trying to get my money back from Soulana.....good luck to me

Still waiting! This company needs their business investigated and license pulled. Website is a lie, contact information is false (both numbers disconnect after a prompt says it doesn’t accept messages). Contact your seller, tell them you do not want them to this shipper for future orders. They are in Linked In so I would recommend leaving them a review and message there.

Packages get lost, For me a reason not to buy at e-commerce platforms that use this company

This is an absolute joke of a delivery service. Haven’t been able to find a single working contact number. No one replies to emails. My package is hella late. Worst company ever. DO NOT EVER USE THEM!

Thought it would never arrive,
Sunday, 11 Jan 2026, 07:03 pm UTC
Out for delivery - Edmonton, Canada -> The package has been collected by the courier.
Tuesday, 13 Jan 2026, 04:24 am UTC
Out for delivery - Edmonton, Canada -> Your package is out for delivery.
Saturday, Jan 17,2026, 11:30 am
Received package finally.

So relieved after reading PDN express reviews that are so negative to say that my order came as expected, little wait once it was out for delivery (4 days) but overall happy with my experience . My package was delivered correctly without issue. Thank you PDN Express!! No more worries and happy customer here 🙏🤗

This company isn't even worth 1 star they are terrible. I ordered a package and it has taken over a month and it hasnt been deliverd. Even worse you try and contact them and they dont even respond. This company need to be shut down.

1 star is even to much, both packets arrived 2 days late, no compagny-clothing, no compagny-car and no-trace except message that parcel is out for dilivery (2 day's long dughhhh)

Absolutely a terrible company, I was waiting for shoes and an outfit for my daughter's interviews..so disappointing this company is, also the drivers make personal advances on you....
Just because I wouldn't be a part of the crap...they kept the parcel.🤬i received it 2weeks later, still i hope temu doesn't choose this company i won't want my package, its too late.

Late/No updates
Ordered parts i needed. Item arrived, has been sitting at "their facility" for three days now, no updates no anything. Sent them an email asking about the status, no reply.

Idk how or why this company is still in business. I don't have to tell you my package got delivered or thrown onto the porch, it's a universal thing for this absolute joke of a company. what baffles me is that theres absolutely nothing I can do about it either, they won't reply to my message, they don't pick up calls, and I didn't even choose this company, AliExpress did. I gave it 1 star because I can't put it to negative.

The package arrived in Canada on the 31st of December. It is January 13th and the package FINALLY was delivered today. The tracking information was terrible and uninformative. There was a notice it was out for delivery on the 10th of January. Given that it was delivered almost four days after I received the delivery notification I have to assume they walked it here? Would not willingly use this company for logistics.

This company is a bad joke. I understand that their contract with Aliexpress does not require them to care about the quality of their services.

This is the worst courier company ever. My package sat at the local warehouse for over three weeks. Ridiculous. I hope retailers stop using this company. I got my charges reversed, because this was supposed to be a Christmas present but came way too late. Hoping companies that use PDN Express lose enough money to find a new courier company.

If I could give less than one star I would. PDN Express was supposed to deliver two high value items from China. The items shipped to Canada within a week. Once PDN got their grubby hands on my stuff it took about 2 weeks to get to my city from the first location - now it's been sitting in a warehouse for 2 months.

PDN Express has not responded to any of my communication - or to the seller. The seller also gave me a hard time getting my money back so I had to go through my own bank.

Whoever runs this company deserves to get crop dusted. At this point they are basically just collecting people's packages criminally and keeping them.

My package had been marked as “out for delivery” two days ago, and nothing happened. Today, at 6:32 PM, it was supposedly delivered, but the courier didn’t even bother to ring the doorbell. Instead, he shoved the package into the mailbox in a completely irresponsible and careless way, leaving more than half of it exposed, which led directly to it being stolen.

Yes, my package was stolen because of the courier’s sheer incompetence and failure to perform a basic task like ringing a doorbell. In less than 10 minutes between the delivery update and me checking, all that was left were the plastic wrappings of my order.

This is absolutely unacceptable. The phone line doesn’t work, and the customer service is an absolute disgrace.