Apex Gaming PCs Reviews 492

Selecting and customizing the PC you want is very easy and simple and they call you to ask how you'll use the PC to make sure you have the right parts for the job which I'm glad they do that

System engineer Brandon Walker called and really went into detail about what each component does and why a single upgrade has to be supported by the surrounding structure. He broke things down well and is Extremely professional and knowledgeable, and this reflects well on his position and AGPcs

The entire process was very easy to do and I love the product. PC runs wonderfully with no issues running any game I have. Next upgrade i do will be with Apex.

My husband and I could not be happier with our 2 Custom Build PC's.

We ordered identical systems with AMD Ryzen 5 7600Xs, NVidia GeForce RTX 5060s and 32 GB of RAM ( as well as an upgrade of Apex 240MM AIO Liquid Coolers and CPU Contact Frames).
The site was super easy to use, and very clear on what each component brought to the system and reccomendations for the specific games we play.

They arrived very fast and the packaging was great! We set them up, and one of them didn't turn on !!!
BUT, we knew that it was probably a loose connection and my husband got on the phone with support and the tech who answered the phone got the engineer who BUILT the systems on the phone too and they got it all fixed up ( disconnected PSU cables) .

Everything from the purchase to support to the product has been so easy and exactly what we needed.

We have been playing WOW non-stop (on Ultra settings btw) and they are so fast and smooth and clean! Everything is cable managed so nicely and we can see everything and it just is BLAZING FAST.

Thanks for helping some old gamers get back into a game they love.

While waiting on my PC to arrive I have been trying to maximize my setup, which included a monitor that could perform the best within my price range. I called the customer support for help. Tim helped me (for the second time on a different topic, he's the CSM, and is awesome) make a decision that would support my new system the best while I was looking and relaying specs to him while in the store. That is the definition of "above and beyond" customer service.

Also, I want to give credit to Brant?!? Maybe? You were very helpful in the time I spoke with you, and I cannot find the paper where I wrote your name down on. Sorry bro.

Also, credit to John. I called about new dimensions to my case and he was more than helpful.

I think that is all. However, this isn't a bad problem to have. Apex has better customer service.

They called me to make sure I got exactly what I wanted. I'm very new to PCs and haven't had one before and so I had a lot of questions. I spoke with Brandon Walker on the phone and he happily answered any questions I had which helped me a lot. He made sure I knew what I was getting and how each thing works. I am very satisfied with the call.

The PC build was excellent, and the customer service was outstanding. Overall, this is a top-tier company to work with. The delivery was also great—safe and on time.

From ordering to delivery, the process was seamless. Customer support was top-notch!

Shipping took a minute due to some product needed to be ordered. One meh thing ill mention about the shipping is that if you buy more than a pc tower be prepared to have two shipments.
I had some hiccups with my purchase/pc, but most of them were resolved with haste. They even helped with things that were simple issues and was not "on" apex to fix. I had little knowledge about pc's when I first got my pc and apex customer service was VERY helpful. I am over all very happy with my pc and the service apex had provided <3

This is my first gaming PC, and I have been very pleased!

I would like to give a shout-out to the customer service department because they were super helpful! Shortly after my PC arrived I thought there was an issue. Whenever I emailed tech support, they always responded within 24 hours. Then, when I had to call, Tim stayed on the phone with me for over an hour. He even said he was missing a meeting so that he could find the issue for me. In the end, it was a Windows issue and there was nothing at all wrong with my PC. But, I never would have been able to figure it out without his help.

I'm happy to recommend Apex to anyone looking for a new gaming PC!

Good group of people who actually care about the product they are putting out, Brandon was awesome talking to, he cares about the customer and wants to make sure they are getting the best from the company that they can. I would definitely get another pc from these guys again in the future.

The build took longer than expected but it was well packed. We continue to be excited about our new device.

Brian, Briar, Tyler and Vince were super knowledgeable.

Delivery was earlier than expected. There have been no issues with this PC.

Experience was alright. It would be mich better if wasn't force to have a phone call about pc but could do over email. Unboxing video wasn't that helpful. Also no instructions with it to do lights or list of locations to do driver updates when the pc bsod several times. If I could of done it over, would of built my own but I am liking the computer. Date of experience is since I have gotten it.

The order was completed in a timely manner and communication was easy and readily available.

The pc is amazing, however, for seemingly no reason at all, every few hours the pc restarts itself and I have yet to find a solution, however, besides that, the pc is wonderful and works very well and is able to run stable, however that 1 issue is what is stopping me from giving 5 stars

My new computer is beautiful, silent and powerful. I could not be more pleased. They followed up with a personal phone call after a couple of weeks to make sure I was happy, and answered a couple of questions with very helpful answers.

Worst pc I have ever got pc runs so slow I can’t play my games without having issue with downloading it not running good fps and I can’t even play a simple game like valorant what a joke.

It was very personalized- they asked what programs we’d be running and what we exactly we needed. Never made us feel dumb for not understanding something. Explained everything very well.