My biggest critique is with the delivery. Considering how much the device is worth, I was unable to change the delivery time. It was delivered mid morning while I was at work. Thankfully, I had a trus... See more
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Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Contact info
Air Center Blvd, 77032, Houston, United States
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Good customer service
The consistency in updates on my order was great, but the fact they were repetitive in sending the exact same email was a little unnerving. If complications arise in the assembly or construction of the product then a slight more personal message would be relieving to the customer. Thanks for the PC tho!!!
Purchased this gaming computer for our teenager
Purchased this gaming computer for our son. It was his all time favorite gift. So many options to choose from!! Great communication with the company with timely response. Would recommend this company to everyone I know looking for this type of product!
Experience with APEX was seamless
Experience with APEX was seamless. I used Copilot to help me make my selections and after my order was made, within the first couple weeks had a quick call with a member of there team to make sure I had selected components that would fit my needs. After that, they sent me a list of recommended upgrades, which I declined and they were not pushy or high-pressure in that regard. I will state that after I made the purchase, I read into some negative reviews and was a bit disappointed I didn't do further research before going with Apex, but regardless I have had my PC for a month and I am very pleased. Not handy myself, was able to assemble and boot up PC within 30 minutes and it is running great for everything I need. Thankful to have a seamless experience, even amidst Apex's unconfirmed reputation.
Good work, just takes a slight wait.
Respectful. Called me and asked what I’d be using it for so they can try their best to set your recommendations properly. Took a tiny bit surely, but the computer came in nice packaging, had even guides with your gpu set to the side to keep it from shaking around. My computer runs as what I’ve heard, like butter. I’m having fun.
I thought I have already rated Apex
I thought I have already rated Apex. But I was impressed by the service, keeping me informed and the updating! Thank you to all! Grandson is happy, that’s what counts!
Big expensive disappointment
Waited for a very long time to get my expensive pc, it came off the rip with a bad 4tb disk and a bad windows install, had nothing but issues with the wifi combo chipset, the Bluetooth adapter didn't even make it a full year, tech support has helped but all in all the quality of these parts are just ridiculously bad and almost makes me want to sell the whole thing and go with a company that has better work

Reply from Apex Gaming PCs
Didn’t even receive the pc because u…
Didn’t even receive the pc because u cancled the order and still had to pay 250 for cancleation fees. On top of the 200 they don’t tell you about. Terrible company

Reply from Apex Gaming PCs
Reliable
The PC I was sent is living up to the expectations in every way. With the only thing I can complain about being that it's the wrong colour, which did scare me as I thought orders got mixed up but it's all good and not really something that bothers me now.
There is a constant back and forth leading up to you receiving your PC. They want to make sure it all lines up with you perfectly
The patientince and the time and…
The patientince and the time and knowledge they showed while working with me to help me build the pc

Reply from Apex Gaming PCs
It was worth the wait
I'll have to start off with the customer service. It is so top tier that it's like finding a unicorn out in the wild. It should not exist how intentive they are and how quick they are getting back with you and staying in touch with you. You can message them every day like a crazy ex-girlfriend and they will still respond and give you the information you need. Not only that, did the PC take some time to get here. Yes, but it was worth the wait. The pc is crisp clear run. Smoothly, easy instructions to set up and if you have issues, they can call you, you don't have to be a computer genius. You can just call these guys and they'll run it through you. Step-by-step. If you're a simple salt of the Earth guy like me who likes to do nerdy stuff, but doesn't know nothing about computers. And you want a great system for a decent price. Get ahold of these guys. They will hook you up guaranteed. You'll love it.
Love my computer thank you
The customer service was great
The customer service was great! They responded promptly in within a short period of time.
Apex is a great company
Apex is a great company, they build amazing PCs and when widows takes a crash, there customer support is amazing. I will always trust Apex gaming for my pc needs
I bought this for my son
I bought this for my son, he has been a gamer for many years and he loves his PC
My pc came well packaged and it works…
My pc came well packaged and it works wonderfully I was a but confused at first but the team helped me and answered all my questions
Great customer service
The team reached out every step of the way, helping me fit my build to my games I play, honestly the amount of back and forth was amazing. It arrived promptly, considering I ordered it near the holidays. Came packaged wonderfully. The setup was super easy and was gaming within minutes of it being out of the box. I will be using them in the future
recently purchased a PC from APEX…
recently purchased a PC from APEX Gaming, and overall, the experience has been very positive. The performance of the system has been exactly what I needed. It runs smoothly, boots quickly, and handles everything I’ve thrown at it from schoolwork to gaming without slowing down. The build quality is solid and feels durable, with clean cable management and a layout that makes the inside look organized and professional.
What really stood out to me was the customer service. Every time I reached out with a question, I got a quick and helpful response. They made the buying process easy and kept me updated from the moment I placed the order until it arrived at my door. The packaging was secure so I appreciate the handling with care.
I’m really satisfied with my purchase. APEX Gaming delivered on both quality and service, and I definitely feel like I got great value for what I paid. I would recommend them to anyone looking for a reliable prebuilt PC.
Great Service, well made PC!
This was my first purchase with the company so I did not know what to expect. I'd say I had an overall great experience from deciding what PC to get, the customer service was great overall and once I received my PC it was easy to unpack, assemble the remaining pieces and setup! There was some slightly frustrating times inbetween due to some misleading emails of part ordering and when my PC was going to be built and ready, but I was notified of a new transition of how things were being done and they were working out the kinks so I understand overall and appreciated the communication for clearing it all up! I will still definitely recommend anyone to using APEX Gaming!
Great customer service everything…
Great customer service everything turned out well
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