Apex Gaming PCs Reviews 502

Great customer service everything turned out well

pc runs great i’ve had no problems plenty of storage cant complain the only problem is that i cant get my leds to work but other than that everything is good

I recently bought a gaming PC from Apex Gaming, set up was easy and quick, and the PC ran smoothly. After about a week though I was having trouble connecting to the internet, so I reached out to customer service for their help. I did everything they suggested to try, and trouble shoot it from my end, but I was still having issues. So the conclusion was that I would need a new Wi-fi adapter because the one the PC came with was running too hot and would disconnect from the internet after about 5-10 minutes of use. The package arrived fairly quick and customer service was very helpful with the issue. I really appreciate how quickly they helped handle the situation.

Best gaming pc buying experience. Huge selection of specific machine made to play the games with the peripherals. Tech contact to make sure the machine is powered to work with your expectations. Machine worked out of the box and exceeds expectations everyday.

I had a question about the motherboard in my Apex Alpha build and reached out to support by email. Instead of going back and forth, Nick personally called me to clear everything up. That alone was impressive, but while we were on the phone he also helped diagnose and fix an issue I was having with my RGB lighting control — something completely unrelated to my original question.

It’s rare to get that level of initiative and hands-on support. Nick went above and beyond, and the whole experience showed how much Apex cares about their customers. Excellent service, fast responses, and genuinely knowledgeable support.

Highly recommend Apex Gaming PCs — and big thanks to Nick for the outstanding help!

Awesome PC!

The builders and engineers are very helpful at guiding me through getting my first PC set up how I would need it and were in contact for the entire process from order to delivery

If I could give 0 stars then I would. They never told me about a down payment that I would have to make after already paying a set price for them to ship me the pc I then emailed them and they said that they would refund my money and have never contacted me since

Very helpful and very open about every process and step of build.

Great performance and run fast perfectly, but the only issue i trying to figured it out the Bluetooth issues to connect my phone on windows 11. overall, it was awesome!

Has been a great experience from start to finish

Ultimately I am satisfied with every part of the experience. I do hope you reach out for upgrades annually.

It was good until i asked about the GPU the guy over the phone told me "GPU's dont have storage" when asking how many GB the GPU had

Excellent service great at responding to questions and Brady was very helpful.

So far the experience has been top tier; I just had an interview with Brady where we ran through my setup, personalized features, and the time it would take to build and ship out. The while process was super easy and I feel pretty confident I'm going to get a class product

Took a while to come in but still a fine purchase

I have place a weekly deal order and realize that i can get the ready to ship model for the same price (with the discount code would be little cheaper) i contact the customer service within 30 mins. They said it can't be cancel even thought it is only 30 mins, the system don't even confirmed the order was build or anything yet. I escalate the issue to their customer service supervisor and only to be told i need to wait for a week for them to discuss it with their controller. This in non sense, the system don't even process the order yet. It have been 30 mins of order. Moreover, the 2 hours cancellation policy is not apply on weekly deal. I'm totally understand if the unit is already confirmed and proceed to being build. But i had contact customer service within 30 mins of placing the order!!! This is my very first gaming PC and i feel like the company tied customer hand and don't allow the change/cancellation even they have that policy that they only allow certain type of customer to utilize!

As I can see and have experienced from Brandon Walker and Brady Pitre Apex takes the time to know what sort of thing you want to get from your PC. No pushing anything just great recommendations if you choose them to help try and make the PC your looking for.

After I was able to talk to a representative over the phone they were great to help me install their sag bracket it was simple, but I will say since there sag bracket is their own brand they might want to include installation instruction.