My biggest critique is with the delivery. Considering how much the device is worth, I was unable to change the delivery time. It was delivered mid morning while I was at work. Thankfully, I had a trus... See more
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Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Contact info
Air Center Blvd, 77032, Houston, United States
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Undesired delivery time.
My biggest critique is with the delivery. Considering how much the device is worth, I was unable to change the delivery time. It was delivered mid morning while I was at work. Thankfully, I had a trustworthy neighbor receive the parcel. Also, it took almost a month from order to reception. Feels a bit long.
Excellent customer service and craft.
The pc came at a reasonable time and was up to standard the little assembly I had to do was intuitive and had a guide just in case it wasn't.
The team stayed in contact with me on a bi weekly basis updating me about the build process when the pc was being made.
Good experience
They are good at replying. I am using the rent to own option they just started. It seemed like it was a new process for them. They kept me updated about all of it and when they had to change things. My only complaint was I had to keep refilling things out. I understand why tho.
The process went smoothly and Brady was…
The process went smoothly and Brady was a big help in that! He helped with all the changes I wanted to make and gave me great recommendations. Thanks Brady!
Incredible service
The expert knowledge and professional manner has been extremely helpful as I know next to nothing about computers
The constant feedback has also been excellent
The team has been extremely friendly everyone deserves a raise
Brady has made this go so much more smoothly than if I tried this myself
I’m relatively new to PC’s
I’m relatively new to PC’s and PC gaming. I’m more of a gun guy. I don’t know much about computers, their parts or how they work. Regardless, I wanted a nice PC that had good reviews through a well known company that is reputable. You guys at Apex have accomplished all that for me. Brady, absolute stud. He’s taken a lot of time to recommend parts to me, explain what they do and how they’d affect my gaming experience and what to consider when looking into parts. He’s been pretty patient with me and has communicated timely and thoroughly about the process and the progress so far. You guys need to give Brady a raise or something, he’s the reason why I’ll come to you guys when I want to upgrade my PC. I’m stoked for my PC and when I get it, you guys will have my loyalty as your customer and consumer. Thank you guys and thank you Brady, for being genuine, and taking the time to teach me.
Very easy and helpful
The site was very simple to use, the checkout process was easy, and the customer support was very informative and helpful!
The PC suggestions were amazing
The PC suggestions were amazing. Choosing the optional parts was easy and the PC was delivered great and runs fantastic.
Side note I damaged the mother board installing the graphics card so I got it fixed I didn't want to bother with the return shipping and it was a simple and cheap fix.
Great Experience with Robert H
Great Experience with Robert H. of Apexgamingpcs.com
He was quick in helping me get to the bottom of what's right for me in figuring out which DDR5 rig i wanted to start with.
My PC was having issues
My PC was having issues, actually has been for about 3 years, and my brother had his sent in for the same issue right after we got them, but I missed the memo lol… Today I wanted to play a game with some friends and my computer was having more issues than ever!! Thankfully Robert F helped me solve the problem quicker than I ever thought it would take, and he gave me some tips on what to do if the solution stops working again!! I really appreciate all the help!
Great Support and Computer!
Customer support was easy to work with and talking directly with someone about upgrades helped immensely! Computer works great as well, so overall a very positive experience!
Awesome company
Awesome company. Great communication and top notch builds.
Good very nice good
Communication is top notch
Communication is top notch. I feel confident in my product and the information given, as well as needed support when necessary.
Very nice customer service
Very nice customer service and really offered advice for the best experience and computer.
Amazing customer service
Amazing customer service! There were some delays with shipping and Timothy was nice enough to refund part of our order due to those delays. Great small business to work with!
Very Satisfied
Everything works much better than I was expecting. Great service
Outstanding Customer service
I spoke with Nick, and other people in Apex involved directly or indirectly with my order. Everyone is exceptional, from the time of the initial order to post delivery, they will give you a call, making sure everything is doing well. That's a great company.
Slow arrival, Good Device.
Took a little longer than expected and did the fastest ship option, had a major technical issue on their part so I was fine with it. Support Staff were amazing, PC arrived and haven't had a problem. Would order again if need be.
Robert the hero
Over the past few months i was having a broad spectrum of problems that could've almost been anything and as of now they seem to have subsided and i am mind blown at how much better it is running thanks to Rober H who is there every fricken day give this guy a raise
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