As with many reviewers below I placed and paid for an order (happily only a tile sample) which did not arrive. Multiple requests for a refund - all ignored. My experience, with others, suggests pur... See more
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Be very careful, the owner of Appleby tiles is also the owner of Mybrickwall which has just been taken offline with a lot of money owed to customers Kept taking orders and payments, without dispatch... See more
Didn't even want to give 1 star. The company are thieves. They have stolen my money and have not responded to any messages. Wish I would have read the reviews first before purchasing.
Scam company? Ordered a full size tile sample which you obviously have to pay for....not received...no response to any messages or emails. They don't provide a telephone number to call them. Qui... See more
Company details
Information provided by various external sources
Online supplier of wall tiles and floor tiles. View our collections and buy interior tiles for your kitchen or bathroom at competitive prices.
Contact info
United Kingdom
- contact@applebys-tiles.co.uk
- www.applebys-tiles.co.uk
1.5
Bad
78 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Help was available via chat
Help was available via chat. The tiles arrived promptly and unbroken. Very pleased with my order. The colour was exactly what I was looking for. Would recommend Applebys Tiles
April 9, 2019
Unprompted review
Reply from Applebys Tiles
Hello Janet,
Thank you for your review,
Im glad you had a good experience, if we can help with anything else please do let us know
Regards
Applebys-Tiles
Great Service
Great Service, I haven't placed on order yet but spoke to jack on the phone, gave great advice and even sent me out a free sample and some coloured grout. I will definitely be placing an order for our bathrooms!
April 1, 2019
Unprompted review
Reply from Applebys Tiles
Hello Stacey,
Thank you for your review,
Im glad you had a good experience, I will pass your comments on to Jack. We look forward to receiving your order.
Regards
Applebys-Tiles
Not great at all
Not great at all. Tile colour was nothing like the photo and when I emailed about it they didn’t bother to reply. Shoddy service
March 29, 2019
Unprompted review
Reply from Applebys Tiles
Hello Eleanor,
Thank you for your review,
We are so sorry that you had a bad experience with us! We are committed to ensuring that our service is excellent, I have arranged for a refund to be sent to you as a matter of urgency.
Regards
Applebys-Tiles
So far, so good
Tile samples arrived very quickly. Sample tiles are really big so that you can really see the pattern properly, rather than a tiny little square. I will be making a full order from Appleby.
March 29, 2019
Unprompted review
Reply from Applebys Tiles
Hello Suzzane,
Thank you for your review,
We are glad that you had a positive experience and look forward to receiving your full order!
Regards Applebys-Tiles
Marvellous Service and lovely product
Very quick with the delivery, very helpful delivery driver and when I had a quick question on returns they were more than helpful and I thought the product was of very good quality and would definitely recommend this company.
March 25, 2019
Unprompted review
Reply from Applebys Tiles
Hello Bridget,
Thank you for your review, We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
Samples
Tile samples came within a week of order - well packaged. However, ceramic terracotta sample so small it was not possible to make a informed decision as to whether to purchase.
March 25, 2019
Unprompted review
Reply from Applebys Tiles
Hello Linda,
Thank you for your review,
We are glad that you had a positive experience with regards to our packaging. Our marketing team have taken your comments on board and we will now be providing larger samples at no additional costs and, where possible we will now send out full size samples.
If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
Great choice of tiles, prompt delivery.
Very pleased with the quality and service of a recent order I made for some tiles for my bathroom from Applebys. Delivery was quicker then first indicated, so that was a nice surprise, good communication from the carrier regarding delivery updates.
I can recommend this company.
March 24, 2019
Unprompted review
Reply from Applebys Tiles
Hello Royston,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
The New York Rustic brick tiles look…
The New York Rustic brick tiles look amazing in our new fire place
March 23, 2019
Unprompted review
Reply from Applebys Tiles
Hello Steve,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Please do send pictures of your completed project to contact@applebys-tiles.co.uk and receive £10 Cash back!
Regards Applebys-Tiles
👏👏👏👏👏👍👍👍👍
March 21, 2019
Unprompted review
Reply from Applebys Tiles
Hello Sandra,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
Tiles turned up the following day
Tiles turned up the following day, excellent quality and service, 1 tile broken but that's not a problem.
March 20, 2019
Unprompted review
Reply from Applebys Tiles
Hello Andrew,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Please feel free to get in contact with us and we will replace or refund that tile immediately.
Regards Applebys-Tiles
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
March 14, 2019
Unprompted review
Reply from Applebys Tiles
Hello Kim,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
Great response.
March 13, 2019
Unprompted review
Reply from Applebys Tiles
Hello Cliff,
Thank you for your review,
We are glad that you had a positive experience If there is anything else we can help you with please feel free to contact us!
Regards Applebys-Tiles
Quick turnaround
Ordered a sample of the painted red brick effect tile, customer service were really accommodating as I wanted a full tile instead of a cut and they arranged this. received quicker then the 3-5 day timescale it cam next day. happy with the tile and ordered the full product which arrived next day on a pallet. really happy with tiles and customer service
March 6, 2019
Unprompted review
Reply from Applebys Tiles
Hello Jack,
Thank you for your review, we are happy that you had a positive experience
If there is anything else we can help you with please feel free to contact us!
Regards
Applebys-Tiles
Reply from Applebys Tiles
Hello William,
Thank you for your review, we are happy that you had a positive experience
If there is anything else we can help you with please feel free to contact us!
Regards
Applebys-Tiles
Excellent customer service
Excellent customer service. Contacted me by email to say they had refunded money to me as some of my order was not necessary for the tiles I ordered.
Thanks again!
February 24, 2019
Unprompted review
Reply from Applebys Tiles
Hello Moria,
Thank you for your review, we are happy that you had a positive experience
If there is anything else we can help you with please feel free to contact us!
Regards
Applebys-Tiles
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