Apple Home ImprovementsReviews 

352
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

New large window installed - requiring a new wall (incl. foundation), window, internal plastering, skirting board etc. I'm very happy with the end result, very well finished job. I received good ser... See more

Company replied

Rated 5 out of 5 stars

Wonderful service. Used Apple several years ago to replace a conservatory roof & have been very pleased with it. So much so, that very recently had them supply & fit a stable door in my kitchen, repla... See more

Company replied

Rated 5 out of 5 stars

Hot Tub purchase and installation. Couldn't fault them. These guys weren't just delivery people as expected. They spent time cleaning it, making sure it was positioned exactly right, installed the e... See more

Company replied

Rated 5 out of 5 stars

We've just had the new glass put onto our conservatory. Excellent work was carried out right from the beginning to the very end. We rate the fitter and the electrician 100% each. What a differenc... See more

Company replied

Company details

  1. Door Shop

Information provided by various external sources

Providing home improvements across the south of England for over 20 years with a range of quality windows, doors and conservatories installed by our experienced installations team. Apple Home Improvements have Showrooms in Dorset and Hampshire and are members of ASSURE and founding members of DGCOS. Apart from Windows, doors and conservatories Apple Home Improvements are proud to offer some fantastic products in our portfolio including weatherboard cladding, gas boiler, electric heating, fascias, guttering, roof insulation, home security and some great outdoor living solution. Visit our website to find out more.


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5.0

Excellent

TrustScore 5 out of 5

352 reviews

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5.0

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(352)

1 review in the last 12 months

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Rated 5 out of 5 stars

Conservatory installation

Just wanted to say how impressed I was with the work me and my wife had done By Apple. From start to finish the whole process of the conservatory installation was great. Will definitely come back to Apple for future work on our house.

October 27, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Thanks Jason, we are all so please you had a good experience. Thank you for taking the time to leave a review we really appreciate it.

Have a great week end.

Steve & The Team.

Rated 1 out of 5 stars

AVOID!!!!

Product is poor and installers are far from satisfactory. Patio door installed doesn't lock properly and front door is forever settling on hinges even though we have had technicians back a couple of times to rectify. 2 of the windows fitted had to be refitted because of bad installation.

Once you are on their marketing list you continually get calls from their sales terms. It has taken months to get off the list even though we have repeated asked to be removed. Continually having sales people knocking on the door trying to flog their substandard products but can't seem to stop that. AVOID!!!

October 27, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Neil, I am really sorry to read about your experience. I don't have enough details here to follow up with the service team but I would like to follow up on outstanding issues, If it is possible please can you submit a customer care form on our website www.applehomeimprovements.com/customer-care/

Best regards,

Steve.

Rated 5 out of 5 stars

We recently had new windows and doors …

We recently had new windows and doors throughout the house and we have been delighted with the service and quality we had 2 friendly guys to fit everything i would recomend apple to anyone else thinking of getting new doors and windows fitted

October 24, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr Jones, thank you for posting a review here, we really appreciated the endorsement. The whole team will be pleased to read that you that you were so happy with the service, quality and fitting of your new windows and doors.

Thanks again for your kind words,

Steve & The Team.

Rated 5 out of 5 stars

New glass in conservatory roof.

We've just had the new glass put onto our conservatory. Excellent work was carried out right from the beginning to the very end. We rate the fitter and the electrician 100% each.
What a difference this new glass makes to our conservatory. Overall it now looks and feels wonderful and makes it look bigger inside.
Well done Apple Home Improvements.
We are hoping to have Apple back again to renew our double glazing windows in the near future.
Thank you Apple Home Improvements.

October 20, 2017
Unprompted review
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Reply from Apple Home Improvements

Thank you very much for posting a review, we are so pleased that you are enjoying your new conservatory roof.

The team really appreciate your kind words.

Best regards,

Steve & The Team!

Rated 5 out of 5 stars

We already had a conservatory from …

We already had a conservatory from Apple and found the new windows to be of an extremely high standard. Installed in less than a day with no damage either inside or out

October 17, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr and Mrs Elston. Thank you for choosing Apple Home Improvements again. We are really pleased to read that the installation went well and you are pleased with the quality of your new windows.

We really appreciate you taking the time to leave a review and most grateful for your comments.

Best regards,

Steve and the Team.

Rated 5 out of 5 stars

I have always found this company easy …

I have always found this company easy and good to deal with. The three installations they have done for me in the last few years have been done on time and with the minimum disruption. The teams who have carried out the work have been friendly and as far as I can tell competent. I would not hesitate to use them again in the future.

October 17, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Miss Roberts, thank you so much for choosing Apple Home Improvements again and for your kind words. We really appreciate you taking the time to share your experience.

Best regards,

Steve & The Team.

Rated 4 out of 5 stars

Only a small hitch.

The only problem was that the salesman I was supposed to have was called away. I had a new man who went into more detail than was needed and was too pushy.
However, I received an apology and was offered a better price. The installation went very smoothly. The men who did it were polite and efficient. The windows themselves seem to be of excellent quality.

October 16, 2017
Unprompted review
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Reply from Apple Home Improvements

Dear Mrs Blythe, thank you so much for your review. I was glad to read that your installation went well and that we were able to compensate for an over enthusiastic consultant.

Best regards,

Steve.

Rated 5 out of 5 stars

Why go anywhere else?

I have purchased a number of products from Apple ranging from guttering, fascias and soffits, a new conservatory with a Livin Roof and most recently a new front door. The reason I keep going back to the same company is the professionalism of the team, both the sales and installers, and also the quality of the products.

October 4, 2017
Unprompted review
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Reply from Apple Home Improvements

Thanks Rob, we really appreciate you taking the time to post a review and we are so pleased that your experience with Apple continues to be a good one.

Thanks again.

Steve.

Rated 5 out of 5 stars

Good quality products

Good quality products. Had slight problem with composite front door but Apple quickly rectified this although it did take 2 visits.

September 24, 2017
Unprompted review
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Reply from Apple Home Improvements

Dear Mr Taylor, thank you very much for your review. Really please to read that the service team acted quickly to make your new door ship shape and Bristol fashion.

Thanks again,

Steve.

Rated 5 out of 5 stars

From speaking to the sales person …

From speaking to the sales person through to the fitters, we found the whole experience was carried out in a very professional manner, the job being done on the day promised with little disruption to the household and the property left in a very clean condition. This is the third job that Apple have done for us and we would use them again.

September 17, 2017
Unprompted review
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Reply from Apple Home Improvements

Dear Mrs Price, thank you for your kind review. We are so pleased that you have had a good experience and chosen Apple once again.

Best regards,

Steve and the Team.

Rated 5 out of 5 stars

From the man who came out to give us a …

From the man who came out to give us a quote to the man who fitted our windows Apple were professional from start to finish. There was no pressure at all to purchase which was a real God send. We are really pleased with job.

September 17, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr & Mrs King, thank you for your kind words. We are so happy that you have had a good experience with us.

Best regards,

Steve and the Team.

Rated 4 out of 5 stars

We are very pleased with our …

We are very pleased with our replacement windows - the thicker glass has substantially reduced traffic noise which was a problem with our old windows. It has also made the house warmer which will again be a benefit in the winter.
The work was completed to a high standard and we are pleased to have used Apple

September 16, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr Hignett, really good to read that your new windows has helped with noise abatement. Thank you for taking the time to post and share your experience.

Best regards,

Steve & the Team.

Rated 5 out of 5 stars

We had all our windows replaced earlier …

We had all our windows replaced earlier this year and are very pleased with them, not the cheapest but very good quality and security features, especially being able to lock them with a small air gap for ventilation. The two guys who fitted them were very professional and tidy in their work, everything cleared away when they left. If there was one complaint it was that there was no follow up when work was completed except for a courtesy call from the office and the advertising board eventually came off in the high winds. Would still recommend though.

September 15, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr & Mrs Parr, thank you for sharing your experience, it is great to read that your are so pleased with your new windows. We really appreciate your feedback, thanks for taking the time to post this review.

Best regards,

Steve.

Rated 5 out of 5 stars

Excellent

Apple made an excellent job of replacing our old draughty front door which is now the envy of our neighbours. We were so impressed we had them return to replace or bathroom window. The work was carried out to a high standard and completed in good time by courteous workman. I wouldn't hesitate to recommend them.

September 15, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr Little. Great to read that your new door and bathroom window installations went well. We are really pleased you had a good experience and really grateful for your endorsement.

Thanks again,

Steve.

Rated 5 out of 5 stars

Well known local company who understand …

Well known local company who understand customer's needs and present an extremely attractive product in a professional manner. Their installation team was extremely capable and efficient. We appreciated the various methods of payment that were offered.
Not only is there the Company's guarantee but also guarantees operative through third parties if there is a difficulty with Apple.

September 15, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mrs Rutter, thank you so much for for taking the time to post this review and for your kind words. We are absolutely thrilled that you have shared your experience.

Best regards,

Steve and the Team.

Rated 5 out of 5 stars

Replacement windows

Although the initial installation of our windows was sub standard,
the team headed by Leigh have done an excellent job of rectifying the problems.We are now satisfied with Apple.

September 13, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr & Mrs Merrifield, thank you for your review we are really glad that you are now satisfied and our services team were able to bring your installation up the standard that both Apple and our customers expect.

Thanks again,

Best regards,

Steve.

Rated 5 out of 5 stars

Ace Apple

We have used 'Apple ' before and been pleased with their work so much so we have bought other products from them.
Our latest installation of a window and glass replacement was undertaken professionally, efficiently and without any mess or problems. The men were friendly and worked hard to make the installation go without a hitch. We continue to be impressed by their service and know that on previous occasion when we have had a problem they have responded quickly to resolve any issues.No problems this time and would trust them to do any future work we need.

September 1, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Ace review... Thank you so much for sharing your experience. The team will be so pleased to read your kind words.

Thanks again for taking the time, we really appreciate it.

Best regards,

Steve & The Team.

Rated 5 out of 5 stars

Excellent service throughout the …

Excellent service throughout the replacement of our tired old front door . Brilliant product and brilliant fitting experience .

August 31, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr Jeffrey, we really appreciate your review and we are so pleased that you had a great experience during your new front door installation.

Thanks again,

Steve and the Team.

Rated 5 out of 5 stars

Excellent product.

Previously we had a conservatory installed by Apple and we are delighted with that so when the front windows needed replacement we went to Apple. Although not the cheapest on the market, the product is first class and they are very good with the after sales service which we had to use on a couple of items on the conservatory. These were attended to without quibble.

August 25, 2017
Unprompted review
Apple Home Improvements logo

Reply from Apple Home Improvements

Dear Mr and Mrs Watts, thank you for your review and endorsement. The team will be really pleased to read of your experience with us.

Thanks again, we really appreciate it,

Steve.

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