Aquanauts Reviews 

1,876
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve always received A1 Service From aquanauts, although I’ve never been to the shop I ordered online over the years, this has always been backed up from the phone call from them to make sure that th... See more

Company replied

Rated 5 out of 5 stars

Online purchase for a wetsuit. The initial item I bought was dispatched very quickly and arrived well packaged and as described. Unfortunately it didn’t quite fit so I bought next size up and sent the... See more

Company replied

Rated 4 out of 5 stars

The tank is excellent and communication was great. The price was the best I could find for a new tank. The only small criticism was the item I ordered was out of stock but the website did not indicate... See more

Rated 5 out of 5 stars

Item is now discontinued but one my size was found after a warehouse search Going this "extra mile" has meant I have now got the wet suit which best fits my measurements/weight.Old school customer ser... See more

Company details

  1. Dive Shop

Information provided by various external sources

Aquanauts is Plymouth's largest, and busiest dive centre. Operating year round, 7 days per week we teach all dive courses from Open Water to Technical Instructor and beyond. We charter boats and can supply most brands of diving equipment including Scubapro, Suunto, Tusa, Apeks, Halcyon, Seac Sub, Waterproof, Bodyglove, eXcel amongst many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,876)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service As Always

I ordered a couple of items for a forthcoming diving holiday. One wasn't immediately in stock but Aquanauts let me know straight away and sourced one for me. The order arrived with me right on the revised date and only a few days later than if it had been on the shelf. Great service as always!

April 24, 2023
Rated 5 out of 5 stars

Amazing service

Amazing service. After being badly let down by another equipment supplier, my tec instructor suggested I contact aquanauts. Amazing service. From first contact to delivery. Highly recommend Aquanauts, price matched the previous supplier that let me down and gave me free delivery.
If you’re looking for anything scuba related contact these guys and they will bend over backwards to sort you out, something which is becoming a rarity in my recent experiences. Keep up the good work Aquanauts 👌

April 8, 2023
Unprompted review
Aquanauts logo

Reply from Aquanauts

Hi Mark,

Happy to read we were able to sort your issue quickly.

Kind regards
AQ Team

Rated 5 out of 5 stars

Reliable service

Always good to deal with these people. Well priced, well packaged, delivered when said. Recommended.

February 28, 2023
Aquanauts logo

Reply from Aquanauts

Hi Matt,

It's always nice to have repaet customers. Thank you.

Kind regards
AQ Team

Rated 5 out of 5 stars

Quick prompt service.

Quick prompt service.. item was just as described, thank you.

February 27, 2023
Aquanauts logo

Reply from Aquanauts

Hi Lisa,

Nice to read you are happy with the product and service.

Kind regards
AQ Team

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