I’ve always received A1 Service From aquanauts, although I’ve never been to the shop I ordered online over the years, this has always been backed up from the phone call from them to make sure that th... See more
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I’ve always received A1 Service From aquanauts, although I’ve never been to the shop I ordered online over the years, this has always been backed up from the phone call from them to make sure that th... See more
Company replied
Online purchase for a wetsuit. The initial item I bought was dispatched very quickly and arrived well packaged and as described. Unfortunately it didn’t quite fit so I bought next size up and sent the... See more
Company replied
The tank is excellent and communication was great. The price was the best I could find for a new tank. The only small criticism was the item I ordered was out of stock but the website did not indicate... See more
Item is now discontinued but one my size was found after a warehouse search Going this "extra mile" has meant I have now got the wet suit which best fits my measurements/weight.Old school customer ser... See more
Aquanauts is Plymouth's largest, and busiest dive centre. Operating year round, 7 days per week we teach all dive courses from Open Water to Technical Instructor and beyond. We charter boats and can supply most brands of diving equipment including Scubapro, Suunto, Tusa, Apeks, Halcyon, Seac Sub, Waterproof, Bodyglove, eXcel amongst many others.
88 Vauxhall St, PL4 0EY, Plymouth, United States
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What amazing service!! These items were packed, shipped and in my hands in just over 24 hours. I’ll be trying this new kit out at the weekend now…absolutely delighted 😀 👍
Great value for money and quick delivery.
Cheaper than anywhere else.
Item is now discontinued but one my size was found after a warehouse search Going this "extra mile" has meant I have now got the wet suit which best fits my measurements/weight.Old school customer service is a welcome change when compared to the majority of current dealerships .I can highly recommend your shop.
Easy to order and delivered next day. Great price as well.
Bought a replacement battery online, when it didn’t arrive I called and was offered a replacement straight away. As it turned out Royal Mail had delivered it nearby and it was left in my postbox a couple of days later so I called to stop the re order. Can’t fault Aquanauts for attitude and service. Highly recommended.
Excellent service from start to finish. I would highly recommend Aquanauts.
Great price... great product... they even picked up i had ordered slightly wrong / incompatitable products, called me to check and ammended order before dispatch. Pleasantly surprised
I did online shopping for scuba equipment: excellent service!
Everything delivered on time and seamlessly.
Quick and efficient service as always and at a good price too.
First time diving with Aquanauts what a great bunch of guys skipper was absolutely sound good knowledge & very helpful.
I would recommend them to anyone I will certainly be coming back we done the JEL& Scullay will impressed see you soon guys.
Darren
Diving in Plymouth has always been very special when Aquanauts are your hosts. Such a brilliant service, friendly team and very experienced as well. Can't rate it any higher than that. Hats off to an amazing team who make you feel very welcome, look out for your safety and treat you with lots of respect.
Ordered some kit from Aquanauts, having never used them previously. Their pricing was very competitive and the kit arrived very quickly. No complaints, all good!
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