Aquanauts Reviews 

1,876
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve always received A1 Service From aquanauts, although I’ve never been to the shop I ordered online over the years, this has always been backed up from the phone call from them to make sure that th... See more

Company replied

Rated 5 out of 5 stars

Online purchase for a wetsuit. The initial item I bought was dispatched very quickly and arrived well packaged and as described. Unfortunately it didn’t quite fit so I bought next size up and sent the... See more

Company replied

Rated 4 out of 5 stars

The tank is excellent and communication was great. The price was the best I could find for a new tank. The only small criticism was the item I ordered was out of stock but the website did not indicate... See more

Rated 5 out of 5 stars

Item is now discontinued but one my size was found after a warehouse search Going this "extra mile" has meant I have now got the wet suit which best fits my measurements/weight.Old school customer ser... See more

Company details

  1. Dive Shop

Information provided by various external sources

Aquanauts is Plymouth's largest, and busiest dive centre. Operating year round, 7 days per week we teach all dive courses from Open Water to Technical Instructor and beyond. We charter boats and can supply most brands of diving equipment including Scubapro, Suunto, Tusa, Apeks, Halcyon, Seac Sub, Waterproof, Bodyglove, eXcel amongst many others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,876)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What amazing service!

What amazing service!! These items were packed, shipped and in my hands in just over 24 hours. I’ll be trying this new kit out at the weekend now…absolutely delighted 😀 👍

July 8, 2022
Rated 5 out of 5 stars

Item is now discontinued but one my…

Item is now discontinued but one my size was found after a warehouse search Going this "extra mile" has meant I have now got the wet suit which best fits my measurements/weight.Old school customer service is a welcome change when compared to the majority of current dealerships .I can highly recommend your shop.

July 2, 2022
Rated 5 out of 5 stars

Happy Customer

Bought a replacement battery online, when it didn’t arrive I called and was offered a replacement straight away. As it turned out Royal Mail had delivered it nearby and it was left in my postbox a couple of days later so I called to stop the re order. Can’t fault Aquanauts for attitude and service. Highly recommended.

July 2, 2022
Rated 5 out of 5 stars

First time diving with Aquanauts what a…

First time diving with Aquanauts what a great bunch of guys skipper was absolutely sound good knowledge & very helpful.
I would recommend them to anyone I will certainly be coming back we done the JEL& Scullay will impressed see you soon guys.
Darren

June 9, 2022
Rated 5 out of 5 stars

Diving in Plymouth is always special with Aquanauts

Diving in Plymouth has always been very special when Aquanauts are your hosts. Such a brilliant service, friendly team and very experienced as well. Can't rate it any higher than that. Hats off to an amazing team who make you feel very welcome, look out for your safety and treat you with lots of respect.

June 8, 2022

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