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Rated 5 out of 5 stars

This company has been through some management and name changes, but the dedication to personal service has remained the same. Best place I know of to get reliable information concerning the products t... See more

Rated 5 out of 5 stars

I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local st... See more

Rated 5 out of 5 stars

These products are amazing as my order was delivered within 3 - 4 days and I have seen a massive difference in my skin in just a few days of use.. My pores are no longer visible, my skin feels smooth... See more

Company replied

Rated 5 out of 5 stars

I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm... See more

Company replied

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came back for my next purchase

I purchased an item and came back after I lost it somehow to purchase it again. Both times were great experiences, with a convenient website, good promos, and great shipping options.

February 16, 2015
Unprompted review
askderm logo

Reply from askderm

We appreciate your continued patronage and look forward to providing your skincare needs in the future. Have a great week!

Rated 5 out of 5 stars

Great Experience!

I placed an order for a product and found a it to be a great value as well as the site user friendly. My product shipped and was received quickly.

February 16, 2015
Unprompted review
askderm logo

Reply from askderm

Thanks for sharing your experience. Enjoy your week!

Rated 3 out of 5 stars

Don't opt customers in to spam mailing

Would preferred to ship at sites that don't set me up to get multiple emails. I have already have nsubscribed from your system. Don't auto opt in customers

February 14, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your purchase and inquiry. I am sorry that you were having trouble unsubscribing. You can unsubscribe by logging into your email preferences in your account area.

Please contact one of our customer support representatives via live chat, email or phone 800-393-3848 if you are still experiencing issues. They are always more than happy to assist!

Rated 5 out of 5 stars

Wonderful Experience

I was looking to purchase anti-aging products. I was so overwhelmed by the number of products on the market & was afraid to try just anything given my skin sensitivity. I wasn't familiar with Askderm, but decided to call for some guidance. Karen, the representative I spoke with, was incredibly knowledgable in regards to the different skin care lines available. She also spent a significant amount of time helping me find the right one for my skin type. Having sensitive skin herself, she genuinely cared about matching me with the best product. After researching her suggestions, I contacted her again & placed an order. The anti-aging line she recommended arrived in two days & is fabulous! Thank you Karen! Like many women, I have wasted a lot of money trying products only to throw them away because they irritate my skin. I HIGHLY recommend that everyone contact the knowledgable staff @ Askderm when purchasing their skin care products.

February 10, 2015
Unprompted review
askderm logo

Reply from askderm

We are happy that you are pleased with your experience and look forward to assisting you in the future!

Rated 5 out of 5 stars

prices are excellent on this site

I always have trouble finding this product at a reasonable price. At Askderm the price was the lowest I have ever found, shipping was free and delivery was fast. What more could you ask for?

February 8, 2015
Unprompted review
askderm logo

Reply from askderm

That is great to hear! Thanks and enjoy your week!

Rated 5 out of 5 stars

Ask Derm just received

Got my order two days ago and have used the Life lift two days my face feels so soft and hope it is working on the wrinkles will let you know in a month or so.

I just saw this in our newspaper a full page ad for Dermex-P pill does your company sell this pill for wrinkles? This ad looks very interesting. I'm 73 and need to get rid of wrinkles to feel better about myself rather than having a face lift. Thank you.

February 3, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your review! Please contact one of our product specialists for more information on products that may suit your needs - phone 800-393-3848 or email cs@onlineskincaresales.com.

Rated 5 out of 5 stars

First time ordering

And will definitely use this company again.
Great price, great service = happy customer.

February 2, 2015
Unprompted review
askderm logo

Reply from askderm

Great to hear & thanks for the review!

Rated 1 out of 5 stars

Did not receive my order yet!

It showed at tracking record that my package deliver at 1/29. Today is 2/2, still not receive my package. No representative even contact me to solve this problem.

February 2, 2015
Unprompted review
askderm logo

Reply from askderm

I am sorry to hear that your package has not arrived safely! Please contact one of our product specialists so they can assist you with locating your package 1-800-393-3848.

Rated 5 out of 5 stars

great service and fast shipping

I have ordered from others who take weeks to deliver. Here we can see emphasise in customer satisfaction. Products are delivered within a few days. Products are individually wrapped with professionalism showing dedication to their work. I really recommend buying from this company.

February 2, 2015
Unprompted review
askderm logo

Reply from askderm

We appreciate your feedback. Have a wonderful week!

Rated 5 out of 5 stars

Fast, excellent service

My order came quickly along with some samples of other products which I look forward to trying. I have made several purchases with them and I've never been disappointed. No complaints.

February 2, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your review. Enjoy your week!

Rated 5 out of 5 stars

good

fast and efficient.

February 2, 2015
Unprompted review
askderm logo

Reply from askderm

Thanks & Have a great week!

Rated 5 out of 5 stars

Good Service

I'm very happy with my purchase and the service.

Thank you

February 1, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your review, have a great day!

Rated 5 out of 5 stars

Great service.

The products I ordered arrived promptly and were well packaged. They were exactly as described.

January 31, 2015
Unprompted review
askderm logo

Reply from askderm

Thanks for your feedback. Enjoy your products and have a great week!

Rated 5 out of 5 stars

Great Company Great Products

Great Customer Service, Packaging very secure, enclosed samples as well.
I will order all my products I use from this Company.

January 30, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your feedback. Have a great week!

Rated 5 out of 5 stars

Very nice!

Now that I've been using this a few weeks, I can see that my face is cleaned more thoroughly than it ever was without it. I love that, and I am very happy I made the investment. That said, if I took many of the reviews at face value, I could easily have imagined that my skin would be transformed, a totally new look. It's not quite that. But it is very nice!

January 29, 2015
Unprompted review
askderm logo

Reply from askderm

Thanks for your feedback. Enjoy your products and have a great week!

Rated 5 out of 5 stars

Wonderful Service!!

Excellent service and delivery time! The gift included with my order was packaged in a purple gift bag! Thank you for existing, and I will definitely order again.

January 28, 2015
Unprompted review
askderm logo

Reply from askderm

Thank you for your feedback. We look forward to your continued patronage. Have a great week!

Rated 5 out of 5 stars

Ask derm

Good variety of products pricing very good and product received
Quickly. recommended

January 27, 2015
Unprompted review
askderm logo

Reply from askderm

Thanks for your review!

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