Astral Lighting and Home Reviews

106

•

4.0

Lighting Store

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I had a mixed experience with Astral Lighting and Home. The staff were helpful when choosing lights that fit my space and budget, offering a wide selection. However, I faced challenges with a refund p... See more

Company replied

Light fitting arrived with broken shades. It took three attempts to get replacements. Astral were completely disinterested telling me the company that made them were " a multi million pound company.... See more

Company replied

Visited Astral today l cannot fault the service nothing was too much trouble. They helped with the light fittings l had in mind and advised what was suitable regarding size as well as lighting and my... See more

Company replied

I ordered 5 lights from the Luther range in total with Astral Lighting. Unfortunately a few of the glass shades were chipped but I had no problems getting them replaced. Tony even responded to emails... See more

Company replied

Company details

Lighting Store

Information provided by various external sources

Astral Lighting Ltd is an independent Lighting Retailer with over 20 years experience in the industry. Specialising in Decorative and Contemporary lighting as well as the most recent lighting technologies, mirrors, pictures, clocks, accessories, ornaments and Furniture.. We have gained vast experience within the lighting Industry collaborating with all the leading manufacturers in the UK and Europe. Astral Lighting have exclusive lighting displayed in our South Wales showroom. We are agents for over 30 of the leading lighting manufacturers in the UK and Europe. We Guarantee the lowest price with our “Lowest Price” Price Promise and pride ourselves on exceptional customer service. If you have seen it cheaper elsewhere? Contact us and we will we will price match it for you! The team at Astral Lighting offer a full range of services and products. Check out our website and use our categories or search facility to find your perfect lighting for your Home and Garden. Step into the Light with Astral Lighting – Light Years Ahead!

Contact info

Unit 4,Sloper Road. Gripoly Mills, CF11 8AA, Cardiff, United Kingdom
+442920397111
tony@astrallighting.co.uk
www.astral-lighting.co.uk

4.0

Great

106 reviews

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GREAT INDEPENDENT COMPANY UNUSUAL LIGHTING AND VERY HELPFUL
HIGHLY RECOMMENDABLE

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your review

Nov 11, 2018

Such a fantastic family run shop

Such a fantastic family run shop.
I have always had top quality product with top quality service at top quality pricing.
What more can you want?
Keep doing a great job Tony and the gang!

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words. We look forward to seeing you soon in the store.

Nov 11, 2018

Something different

Beautiful products and always willing to help and give advice. Wouldn’t hesitate to recommend to anyone.

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words.

Nov 11, 2018

bedroom glass light shade

Could not ask for better service,could not find what I was looking for, looking for a bedroom glass shade,they looked and showed me many and found me one, excellent service

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words.
We look forward to helping you again in the future

Nov 11, 2018

I have made multiple purchases at…

I have made multiple purchases at Astral Lighting and very pleased with the advice and service received each time. The store offers a more personal touch offered by knowledgable staff.
Cheers guys!

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words. Hope to see you very soon in the store.

Nov 11, 2018

Unique and beautiful lightings

Unique and beautiful lightings. Great service

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your review

Nov 11, 2018

Superb products and service

Superb products and service. Would highly recommend

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words.

Nov 11, 2018

Comparative review

Lovely products but you can buy the same at wayfair and the customer service in both is good . Delivery and resolution issues are better at Wayfair . Both are however excellent for choice

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your 5 star review.
I appreciate your comments however at Astral Lighting we offer the opportunity to actually see the products fully lit and displayed so that the customer can make an informed decision.
As a local retailer we are able to react to any issues that might occur face to face, and have direct contact with our own personal manufacturer representatives that we can contact at any time of the day.
We also offer a lowest price promise which guarantees our customers buy at the lowest price available. Find a product cheaper and we will match the price.
I was not aware that we have any delivery and resolution issues.
Also we have stock to take away immediately.
Now that we have moved to a much larger store in Sloper Road Cardiff there is now even more choice and stock availability.
We look forward to your visit.

Nov 11, 2018

Loves my mirror bedsides n drawers…

Loves my mirror bedsides n drawers chest ! Look so posh in the room !

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you. Glad you like them. Hope to see you very soon in the store.

Nov 11, 2018

Outstanding people selling outstanding…

Outstanding people selling outstanding lighting! Every room catered for and if they don’t have it and you have a picture of what you want, they’ll find it for you at a much lower cost.

November 11, 2018

Unprompted review

Nov 11, 2018

Great shopping experience

Always a pleasant experience every time I go into the shop. Staff always willing to help without being pushy. Love the shop, your products and staff. Always the first place I go when looking for lights

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words.

Nov 11, 2018

Great value and service happy customer

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words

Nov 11, 2018

Best lighting I’ve ever purchased and…

Best lighting I’ve ever purchased and combine that with the friendly service I received, it’s a winning combination.

November 11, 2018

Unprompted review

Reply from Astral Lighting and Home

Nov 11, 2018

Thank you for your kind words

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