I had a mixed experience with Astral Lighting and Home. The staff were helpful when choosing lights that fit my space and budget, offering a wide selection. However, I faced challenges with a refund p... See more
Company replied
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I had a mixed experience with Astral Lighting and Home. The staff were helpful when choosing lights that fit my space and budget, offering a wide selection. However, I faced challenges with a refund p... See more
Company replied
Light fitting arrived with broken shades. It took three attempts to get replacements. Astral were completely disinterested telling me the company that made them were " a multi million pound company.... See more
Company replied
Visited Astral today l cannot fault the service nothing was too much trouble. They helped with the light fittings l had in mind and advised what was suitable regarding size as well as lighting and my... See more
Company replied
I ordered 5 lights from the Luther range in total with Astral Lighting. Unfortunately a few of the glass shades were chipped but I had no problems getting them replaced. Tony even responded to emails... See more
Company replied
Astral Lighting Ltd is an independent Lighting Retailer with over 20 years experience in the industry. Specialising in Decorative and Contemporary lighting as well as the most recent lighting technologies, mirrors, pictures, clocks, accessories, ornaments and Furniture.. We have gained vast experience within the lighting Industry collaborating with all the leading manufacturers in the UK and Europe. Astral Lighting have exclusive lighting displayed in our South Wales showroom. We are agents for over 30 of the leading lighting manufacturers in the UK and Europe. We Guarantee the lowest price with our “Lowest Price” Price Promise and pride ourselves on exceptional customer service. If you have seen it cheaper elsewhere? Contact us and we will we will price match it for you! The team at Astral Lighting offer a full range of services and products. Check out our website and use our categories or search facility to find your perfect lighting for your Home and Garden. Step into the Light with Astral Lighting – Light Years Ahead!
Unit 4,Sloper Road. Gripoly Mills, CF11 8AA, Cardiff, United Kingdom
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Great selection of stunning lights. It was hard to choose but I love the one I eventually made.
Great customer service - made you feel happy to browse

Reply from Astral Lighting and Home

Reply from Astral Lighting and Home
Excellent quality products. Helpful staff in-store.

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Very good service on the phone and in the shop.

Reply from Astral Lighting and Home
Excellent - The quality of the lights here are amazing, the guys are so helpful. I have renovated my house and have bought most of my lighting from them. Each time they have gone above and beyond to help me find what iv been looking for. The show room is lovely the best I have seen in Cardiff. Really would recommend Astral lighting!

Reply from Astral Lighting and Home
Excellent service, even though they could not supply the item as it was out of stock. I received a phone call, not automated email, with an apology, an explanation of why and when the item is likely to be available again. Polite and friendly throughout.
I decided not to wait and received a refund within minutes.
Would certainly use them again and recommend to others.

Reply from Astral Lighting and Home
so glad I visited the showroom, excellent friendly service given to me By Tony, advised me on which ceiling light would be the best for me, there was no pushy sales tactics, If you want great service with a personal touch and excellent products please visit the showroom second to none

Reply from Astral Lighting and Home
There is a great range of lighting on offer in the showroom - the one we chose was not available immediately but ordering was easy and it arrived within days.
The light is fantastic, and good value for money.
Would buy from here again and would recommend!

Reply from Astral Lighting and Home
Best place we found for all our lighting

Reply from Astral Lighting and Home
Amazing Service!! I have just purchased two new lights from Astral Lighting. In store the assistant was more then helpful, showing the the range of bulbs available and the difference they make! He was also able to give me a discount as I was purchasing two lights from the same range. The items were ordered and are due to be collected this week. When I came home, I found the same lights online for a slightly cheaper price. Out of curiosity I emailed the store to which I received a very quick reply even though it was gone 22:00 on a Saturday evening!
The store then said they would price match the lower price and refund the different in store! I am thrilled with the service I have received and I would t think twice about using them again or recommending them to friends!

Reply from Astral Lighting and Home
Sourced the lamp we wanted and rapidly sorted a problem with a chipped shade. Replaced from manufacturer.

Reply from Astral Lighting and Home
Excellent service from start to finish.A perfect buying experience

Reply from Astral Lighting and Home
Good in store stock of lights for all budgets and very helpful and friendly staff who will help you find the right light fittting or bulbs for your home

Reply from Astral Lighting and Home
Lots of lovely products, can be pricey but you get what you pay for

Reply from Astral Lighting and Home
Astral Lighting undoubtedly offer the most spectacular range of lighting combined with first class service. I would recommend this company to anyone looking to enhance their home.

Reply from Astral Lighting and Home
Tony and the team went over and above to get my light to me on time. Excellent service, value for money and quality. A very happy customer and I would not hesitate to use this company again.

Reply from Astral Lighting and Home
Amazing lights and i can't knock the quality. I spent just under a thousand pound on three lovely lights that I couldn't get anywhere els and lucky enough they had been ordered in. when purchasing these lights there was an agreement made that I would be able to have a discount on 7 led bulbs to go in them. On collection the owner couldn't remember this deal and was happy to give me a discount on a cheap quality bulbs (I mean cheap) due to this I felt ripped off and ended up going to EMA lighting on ocean way Cardiff CF24 5HH. Here they were very helpful and did me a deal on led bulbs with a guarantee also for 3years on each bulb. The quality of the light are not my issue it was just the agreement over the bulbs that annoyed me, I am not saying I wouldnt buy from Astral as there are some lovely lights but lesson learnt not to rely on an agreement over bulbs!

Reply from Astral Lighting and Home
Really good selection and lovely staff. Bought a modern bathroom light for my new bathroom. Fitted the room perfectly and really brightens up the room.

Reply from Astral Lighting and Home
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