Athema Reviews 

191
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... See more

Rated 1 out of 5 stars

I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... See more

Company replied

Rated 5 out of 5 stars

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... See more

Rated 5 out of 5 stars

We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... See more

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(191)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Darren

Excellent service from Darren. A broad product availability with very competetive pricing. I also received my order much faster than I expected. Would not hestitate to use Athema again in the future.

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed Athema to check they had physical stock (which they did) and received a response to my e-mail almost immediately! Memory duly ordered, delivered the next day delivery via courier, and installed without any problems. I then e-mailed for a VAT invoice which I received within 20 minutes! Can't fault price or service and would definitely use again - happy to recommend to others.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered an 'ex-demo' display screen sold at about 20% less than the best on-line price for new equipment that I could find.
Arrived within 3 days of order in 'as new' condition, complete with warrantly

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Really good personal service!

Ordered item got lost in the post but my concern was immediately dealt with and a replacement was sent off straight away, quibble free. Delighted with my purchase, which was exactly as shown on the website!

May 30, 2020
Unprompted review
Rated 5 out of 5 stars

Speedy Delivery!

Order a product from here and it arrived just two days, very satisfied with the product I received and I want to give a special mention to Darren, who was ever so helpful with some questions I had about the product, will definitely buy from here again!

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Everything was great.

Easy to follow website and ordering process.
Quick responsive call to discuss a query on the order and item was dispatched same day.

Delivered via ParcelForce within timeline.
So really cannot fault the service and product.

Thanks

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

HP Thunderbolt G2 Dock With Audio

Ordered an ex-display HP G2 Thunderbolt dock with Audio from Athema. Item was delivered very quickly and in very good condition - works perfectly. Great price for the item, so would definitely recommend and use them again.

November 28, 2019
Unprompted review
Rated 3 out of 5 stars

Not going to be negative about company…returns policy advisory

Not going to be negative about company for only just had the one dealings with them (hence 3 stars) just wanted people to be aware of the returns policy offed to us - Item unused but asked to return and as not needed - advised it would incur a 25% restocking fee plus returns postage! bear in mind you pay for postage out! - taking 25% to put it back on shelf and adjust stock levels.... result: disappointing experience.

July 16, 2019
Unprompted review
Athema logo

Reply from Athema

Hi, this is what we get charged from our supplier i'm afraid on certain items, this is why we ask all customers to read and tick that you've read our Terms of Sale before proceeding to the checkout. The item was opened so it cannot be sold as new anymore hence the depreciation of value of the product.

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