Athema Reviews 

191
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... See more

Rated 1 out of 5 stars

I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... See more

Company replied

Rated 5 out of 5 stars

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... See more

Rated 5 out of 5 stars

We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... See more

Company details

  1. Computer and Accessories Store

Information provided by various external sources

Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(191)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service, Great Quality!

Very quick to reply to emails and even quicker to post and deliver!

I ordered a portable projector from their clearance section - exactly as described and really good value - would happily use them again.

April 13, 2019
Unprompted review
Rated 2 out of 5 stars

08-04-19:

08-04-19:
ordered a HP Sprocket Photo Printer for £86.34 (inc P&P). Item was advertised as new, but after completeing purchase I received an email reporting that they had just realised that the item is in fact a ex demo model and asking if I want to proceed! Unprepared to pay near premium price for a demo model I declined and asked for a full refund.
I dont accept that they "just" discovered the demo status ... it is more likley that they are dishonestly advertising a used item as new and hoping that customers will roll over and accept the deceit.

Response to sellers comments. I have justed purchased a new sprocket for £89.00 so not sure where you get your figures from. Even on HP website you can buy one of these for £119.00. At the end of the day you advertised an ex demo unit as a brand new item. That is plain wrong regardless of intent.

April 8, 2019
Unprompted review
Athema logo

Reply from Athema

Tony, we are provided with Datafeeds from our suppliers, sometimes the Manufacturers Partnumbers match and causes confusion with the correct prices, perhaps a phonecall first would have helped to confirm the price considering the price was 50% less than the retail price. We have fully refunded you and explained the situation. Was there any need for this negative review?

Rated 5 out of 5 stars

I have now placed 2 separate orders…

I have now placed 2 separate orders with this company & I have been well impressed with both the service and the refurbished items purchased ( photo copier & fax/copier ).Would gladly use again.
Beacon Hardware Ltd,Newcastle Upon Tyne.

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Thoroughly impressed.

Thoroughly impressed.
Athema supplied an excellent machine swiftly as requested, easy setup and great quality equipment. Having worked in the Copier industry myself in past years, I would highly recommend them to anyone.

July 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Needed 2 urgent Smartboard items within 20 hours for a repair. Spoke to Sales at 2pm, arranged pre 10:30 next day delivery. Items arrived by 10am next morning. Excellent service and support. A+++++++

June 16, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

We purchased a refurbished Dell colour laser printer. It arrived promptly (to the north of Scotland!). Delivery costs were very reasonable and the printer itself is almost like new.

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

Briiliant service!

I needed a very specific printer quite urgently and Athema were very helpful in finding one and getting it delivered very quickly. I would definitely recommend them to anyone. Thank you

May 15, 2018
Unprompted review
Rated 4 out of 5 stars

Good product range and helpful response

Good selection of products, but you need to know what you're looking for.
Probably better if you're a bit of a techy or at least have some IT experience. Very good response to email requests. Will use Athema again.

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

Particularly impressed

Particularly impressed that, when first ordered, they contacted me to check I appreciated the item's limitations regarding connection to my Mac. Scoured round the net for a suitable alternative and landed back at Athema for a recon job at a price I could afford that I'm more than happy with.

May 8, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Brilliant service ordered one day arrived first thing next morning, when enquiring very helpful and informative on phone , would recommend them .

February 27, 2018
Unprompted review

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