Athens Car Rental - ACR Reviews 

197
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and professional throughout every single step of the rental process. Many consumers highlight that the available vehicles are brand new, exceptionally clean, and consistently maintained in top condition. However, some people mentioned that the drop-off and pick-up arrangements at the airport were extremely smooth, efficient, and well-communicated. Travelers also deeply appreciated the completely transparent pricing structure along with the total absence of any aggressive insurance sales pressures. People consistently noted that dealing with this business was entirely hassle-free compared to standard rental experiences.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the friendly staff and efficient pick-up and... See more

Staff

Reviewers highlight positive aspects of staff, praising their friendly, efficient, and professional service... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Clients share positive opinions on user experience, describing it as the easiest rental they have ever tried.... See more

Location

Customers had positive experiences with location, noting convenient drop-off and delivery services in Athens.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great staff, very friendly, best car rental experience I have ever had. Super efficient. No waiting in Q's to pick up or drop off. Car just outside departures. No hard sell of insurance or not p... See more

Rated 5 out of 5 stars

This was the second time I have rented from ACR and my experience for my five week rental this time was exactly the same as my first rental. ACR is an excellent car rental company. They provide good,... See more

Rated 5 out of 5 stars

After reading great reviews for ACR on-line we decided to hire a car from them for our family road trip of Central Greece. So glad we did. They were friendly and efficient at every step. Pick-up an... See more

Rated 5 out of 5 stars

The service was exactly like promised. A person waited for us at the airport arrivals, we did not have to wait in any line to get to our reservation. There were no additional costs on the spot, we pa... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

Located in Koropi, only 3 minutes of driving from the Athens International Airport "Eleftherios Venizelos". An independent, professional Rent a Car agency offering a wide range of top quality car rental services to thousands of satisfied customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(197)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can’t thank Athens Car Rental enough

I can’t thank Athens Car Rental enough. The email communication throughout was excellent, dealing with the staff was a delight and even when we had a problem with catching a ferry they dropped the car off to us the evening before. Which other car rental chain would do that? If there were more stars to give they would definitely get them. Thank you ACR and I am just about to book with you again for July.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great staff, very friendly, best car rental experience I have ever had.
Super efficient.
No waiting in Q's to pick up or drop off.
Car just outside departures.
No hard sell of insurance or not picking marks or scratches.
Such a good experience.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

We hired a car from Athens Car Rental and have nothing but praise for them. Frank brought the car (a Skoda Scala) to where we were staying in Syntagma. It had driven 18000 kms and was clean and in perfect condition. Frank guided us through the car's features. While we had ordered a GPS it was not necessary as we used Apple Car Play seamlessly. After 10 days driving, we returned the car at the airport and were met by Frank. We cannot recommend the company more highly. Angus & Lina

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Best car rental at Athens airport

I have rented from ACR multiple times the last 3 years and every time I had a great experience. They deliver the car at the airport terminal and they are always friendly and professional. Highly recommended!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

The service was exactly like promised

The service was exactly like promised. A person waited for us at the airport arrivals, we did not have to wait in any line to get to our reservation. There were no additional costs on the spot, we paid the agreed amount and got the full service. The car was new, working perfectly. Any small scratches were written down before the rental by the person who handed us over the car. We checked again, and everything was recorded correctly. The employee themself advised us to also take photos and video of the car. The communication was very smooth, in person, via phone, and in emails. The reserved amount was released back to our credit card within the promised timeline. I would definitely recommend renting a car with the ACR.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car rental experience at Athens airport

This was the second time I have rented from ACR and my experience for my five week rental this time was exactly the same as my first rental. ACR is an excellent car rental company. They provide good, clean, well maintained cars which are new or almost new. They offer very competitive rates. Communication via email and WhatsApp before and during the rental was quick and useful. Pick up at the airport and drop off at their office with subsequent shuttle to the airport was efficient and quick. Altogether a very nice company to deal with which is not always the case with car rental companies. I will certainly be using ACR for all future rentals in Athens.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We hired a car for 3 weeks in September and were very happy with the service. Great communication before booking and the airport pickup was smooth and friendly even though my flight was delayed. The car was in good condition, we didn't take full insurance and there was no problem at all when we returned it. As we were staying in Athens, they even advised us it was cheaper to drop at their office than the airport due to the airport metro cost and they took us to the local metro. I recommend booking through this company and I will use them again when I am next in Greece. A bonus is the cars can be taken on the ferries.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing company.

Excellent price and superb service throughout - from ordering to collection and then drop off. Our best car rental experience to date.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I use this company many years

I use this company many years. I never regret it. Every time all the people were nice, polite and helpful. Everyone is trying their best to keep the customer experience to the highest level. I will definitely continue to rent from this company.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good choice

Very good company, no problem with the car, the staff was very helpful and patient and helped us in every way.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good reliable service

Quality car, reasonable price, easy pick-up and drop off. We had a Sandero automatic for a month and it drove perfectly.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Kostas from ACR sent us a message ahead of landing to inform us where he would be waiting for us. He was friendly and professional, worked through paperwork fast and guided us to our car. We had booked an Opel but were upgraded to a almost brand new VW T Cross at no extra cost. We were on our way fast and the car was a pleasure to drive. After our trip, Kostas made a quick check of the car and concluded everything was ok. ACR is a trustworthy, pleasant company to rent a car whenever you’re in Greece.

June 11, 2025
Unprompted review
Rated 3 out of 5 stars

Car not same league as advertized

At the time I reserved a car (March 2025) for a renting period of 2 weeks end of May, category E cars contained only Opel Corsa, including a nice picture of the latest model. The contract mentioned "Opel Corsa or similar".
At the pickup place, I was provided a Dacia Sandero.
During the trip I emailed ACR, asking whether they rate Dacia Sandero similar to Opel Corsa, and they answered "Yes a Dacia Sandero is similar in size to a Opel Corsa".
That would probably stand legally, but as a customer I feel being tricked.
Regarding service and what is included in the package, I have no complaints.

June 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look