Just bought a car from Merthyr Motor Auctions and the whole process was very easy, quick and professional. Owain was fantastic, corresponding regularly and very supportive. I will definitely be purcha... See more
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Great communications, patient and welcoming for non trader customer.I felt they wanted the process of buying at auction to be equally smooth for myself and themselves. Good technical replies . They... See more
What can I say, first time buying a vehicle from Auction. Spoke to them before auction, paid deposit and auction started promptly. Won and paid for car in full, went to collect from the Auction and... See more
Bought a 58plate transit van on Wednesday from auctioneers was a bit worried about placing bids and buying a van from here but after speaking with my spotter named Danny everything was explained clear... See more
Company replied
Company details
Written by the company
Established over 40 years ago, MMA is the largest direct fleet car, van, commercial, truck, minibus, ambulance, municipal and refuse auction in the United Kingdom (UK).
Contact info
Redbarrel House, Pant Road, CF48 3SH, Merthyr Tydfil, United Kingdom
- 01685 377818
- contactus@auctioneers.co.uk
- www.auctioneers.co.uk
4.1
Great
169 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
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Excellent service and price!!
March 12, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
They were very professional but also…
They were very professional but also friendly and we received an impeccable service. We would highly recommend them.
March 6, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your four star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Service wer brilliant.
March 5, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Fabulous facilities for an auction
Fabulous facilities for an auction and the staff are very helpful. With such good prices, why would you shop for a car or van anywhere else.
March 5, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great
Easy to use, bid online. Picked up the vehicle that was in fantastic shape, had engine looked over by a mechanic who I quote said it runs as sweet as a nut.
My next van will be bought from MMA.
March 5, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Newer car for the same price locally
I am extremely happy with my recent purchase and found the whole process so easy. I was a bit unsure initially about auction but was told the cars are one owner and some have warranties. We went along and I bought the car I had seen advertised on eBay and bought the car 3 years newer than ones I had seen in local garages for the same money. Would recommend thank you
February 28, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Maybe not the value you expect from Merthyr Motor Auctions
I recently bought a VW Amarok from the auction. Because I wasn't able to go to the auction I enlisted the help of a spotter. The website implies quite a few strengths in using the auction process in particular the price. When I pointed out to the spotter that I had seen equivalent or better pricing on various car sales websites the spotter stated that one of the benefits of MMA is that the cars are all fleet cars and therefore better maintained than typical private ownership. There were several pickups that I was interested in and when the Amarok came up for sale I bid without asking any further questions as the process was underway, however when I was the highest bidder and picked up the vehicle I was disappointed to find that the car had not been serviced for over two years and the rear tyres both had punctures. I know that the cars are "sold as seen" but I found this contradictory to the statements made by the spotter and somewhat misleading. I contacted Gareth at MMA and asked for a response but had to chase for one, eventually I was told that as I hadn't asked the questions of the spotter they could not be responsible for me not having the information, which in principle I agree with except that the overriding comment about service history being better than private ownership had made me quite confident of its condition. I asked Gareth to give me a formal response from the company but have received nothing to date. My concern is simply that undue wear may well contribute to problems down the line as a result of the lack of service and additionally that MMA should make some comment on what I believe has been a form of mis-selling.
February 27, 2020
Unprompted review
Gareth was really helpful
Gareth was really helpful. Helped to make the export to France seamless. Lovely van as well.
February 25, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Excellent experience at this auction
Excellent experience at this auction. Travelled for over 2 hours after seeing the vehicle first on eBay and Gumtree and then on their own website.
Spoke to the staff on the phone before travelling down and was immediately put at ease. Great, clean facilities on site with a nice cafe. Bidding was scary at first but was as easy as pie once the auction got going and we saw the process. Bid on a few cars but was unlucky until we finally managed to win a bid near the end.
After sales was also great. They sent the V5 off for us and taxed it online so we were able to driveaway the same night with little worry.
Would highly recommend this auction, if not just for the thrill of an auction experience but we found the price of our new car cheaper than local garages and those similar for sale on ebay.
Our experience at this aution was enjoyable and we would highly recommend to others.
February 21, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Won a van at a recent auction
Won a van at a recent auction. Good selection friendly staff and an exciting experience overall. Recommended
February 20, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great service and a friendly approach…
Great service and a friendly approach from all from start to finish
February 20, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Very professional and trustworthy…
Very professional and trustworthy service. Reliable, helpful and dependable representatives
February 20, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
The staff at Merthyr Car Auctions was…
The staff at Merthyr Car Auctions was really helpful with me when I went to purchase a car
February 18, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great staff to deal with and a Number 1…
Great staff to deal with and a Number 1 Rated company.
February 18, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
First time using this Auctioneer.
First time using this Auctioneer.
Very impressed, great service from start to finish.
January 24, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Really helpful crew
Really helpful crew
gave telephone advice
talked us through the procedure
assisted our driver in loading
good all round service. THANKYOU
January 23, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Car buying
Great service, everyone really friendly - being new to auctions we weren't sure what to expect but the people here put us at ease immediately. Asked about budget, showed us the list and even arranged for the cars in our budget to be brought through early on so we didn't have to wait about. Even the guys on the gate, in the yard and in the restaurant couldn't do enough for us.
Would highly recommend.
January 23, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Good service helpful staff also a great…
Good service helpful staff also a great cafe
January 14, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
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