Just bought a car from Merthyr Motor Auctions and the whole process was very easy, quick and professional. Owain was fantastic, corresponding regularly and very supportive. I will definitely be purcha... See more
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Great communications, patient and welcoming for non trader customer.I felt they wanted the process of buying at auction to be equally smooth for myself and themselves. Good technical replies . They... See more
What can I say, first time buying a vehicle from Auction. Spoke to them before auction, paid deposit and auction started promptly. Won and paid for car in full, went to collect from the Auction and... See more
Bought a 58plate transit van on Wednesday from auctioneers was a bit worried about placing bids and buying a van from here but after speaking with my spotter named Danny everything was explained clear... See more
Company replied
Company details
Written by the company
Established over 40 years ago, MMA is the largest direct fleet car, van, commercial, truck, minibus, ambulance, municipal and refuse auction in the United Kingdom (UK).
Contact info
Redbarrel House, Pant Road, CF48 3SH, Merthyr Tydfil, United Kingdom
- 01685 377818
- contactus@auctioneers.co.uk
- www.auctioneers.co.uk
4.1
Great
169 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very nervous about using an auction to…
Very nervous about using an auction to purchase a van, however I used the spotter service and was extremely pleased with the customer service I was given. Talked to the team over the phone and they assisted me in finding a suitable van for my budget. I gave the spotter my max but and just left it at that. Very happy with the quality and condition of the van.. old utilities company van. Seems to have s recent service and is in excellent condition. Bargain , happy customer. Many thanks
January 10, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great first time experience
Was a really good experience. First time buying a vehicle at auction. Friendly staff. No pressure. Got what I wanted at more or less the price I wanted. Will be back for another van shortly.
January 7, 2020
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
MMA thank you for the greet service
MMA thank you for the greet service. I’m thankful for all the staff and the services they provided to me
December 17, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your four star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great auction experience
Really good set up at MMA. Managed to pick up a great vehicle for a really good price.
Will be back for later auctions. Quality vehicles at great prices.
December 13, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
First time I have used the site,
First time I have used the site,
Found it very simple to log on and to start bidding.
Filling account application in also easy.
Would definitely use again.
November 23, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
There was no details of the problems… van was very poor condition
There was no details of the problems with the van. And all photos was of the good parts and not of the bad. So was not a true description.
Was very disappointed
November 22, 2019
Unprompted review
Excellent
Bought and amazing car top quality service
Amazing people very happy
November 13, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Great place
Great place, only went looking and came with a nice little van, staff very helpful and everything was done and dusted on the day, already tested taxed there and then and drove it home,what could be better, will definitely use them again when this one needs replacing if I live that long???? Drives and runs perfect, Marks out of 10 - 11.
November 12, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Very good service
October 25, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Just bought a truck through MMA
Just bought a truck through MMA, never would have got it for that low price elsewhere, particular thanks to Gareth at MMA, see you Monday to collect, Craig in Scotland.
October 19, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
I got personalized attention from the…
I got personalized attention from the spotter I was dealing with, we concluded the transaction but lost him at the point the vehicle was to be delivered to the shipping agent.
October 16, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Excellent service definitely go again
Excellent service definitely go again . Spotters Very helpful . Very good experience . Would recommend to anyone
October 9, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
simply the best .... forget the rest
Came across auctioneers by pure luck on eBay .
Got myself registered night before weekend auction and bought a vehicle Saturday .
From all the numerous enquiries I gave them the staff were polite at all times and very more than helpful .
On the day I picked up the vehicle I arrive at the yard and was extremely impressed with the vip treatment I got .
Never been to an auction house in over 30 years were the staff were fantastic from the office , catering and the guys getting the car out of the yard .
I will be coming back 110% and spending the word about them .
October 9, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
I haven't been to too many auctions but…
I haven't been to too many auctions but found the staff very helpful in all departments.
I would recommend Merthyr Motor Auctions.
Also the van I bought was at a very good price compared to the high street!!!!
September 27, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Fantastic service
Fantastic service
Great communication
And I got myself a bargain
Will definitely use again
5 stars from me
Thanks guys
September 17, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
great service
September 11, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your four star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Couldn’t fault the team at MMA
Couldn’t fault the team at MMA, very helpful and made things real easy.
Great work guys very happy to deal with you again.
Rob
September 4, 2019
Unprompted review
Nice cafe but not a cheap as you'd hope
Nice cafe, immaculately clean but you may well not manage to by a vehicle for less than you can find it on ebay.
My guess here is that MMA own all the vehicles themselves and sell them via an auction format. Their profit is made by selling to the public who really don't know what the trade price of a vehicle should be. You have to be mindful that their indemnity fee (the fee you pay for buying) is relatively high compared to other auctions too.
That said despite paying at or near retail price for a vehicle I have twice bought vans there when I needed a van 'now' and those vehicles have been OK, just not the auction bargain I might have hoped for. MMA also proves a good source if you want your van with racking / roof racks / chevrons / beacons pre-fitted as you can usually find something from a utility company that fits the bill.
August 4, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your four star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
Excellent place to buy a car 10/10
Excellent place to buy a car, van etc. Staff are always helpful and polite. The range of vehicles are huge we always find what we are looking for and staff are always on hand to offer advice and assist you in what you are looking for. Always a warm welcome. Exceptional and spotless facilities, Disabled facilities are very good. Cafe serves lovely homemade food, with real chips! Chicken curry is always a must when visiting.
Also great selection of homemade cakes to tempt you if you have the room.
Highly recommend Merthyr Motor Auctions
July 29, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your five star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
good experience
July 25, 2019
Unprompted review
Reply from Merthyr Motor Auctions
Many thanks for your four star rating and kind words about our company. We do aim to please and with over 40 years in the motor auction business we value feedback both positive and negative to find ways we can improve. If there is anything further you would like to discuss please don't hesitate to contact our spotter team on 01685 377818 where they will be more than happy to help.
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