Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a ca... See more
Company replied
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Review summary
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I wasn't sure what to expect with using AusFF for a package - the service seemed legit, but I couldn't be sure, and their website seems a little dated. But alas, I was able to get something shipped fr... See more
Company replied
AusFF has been a blessing for me especially living in the central pacific where it is really hard to purchase goods even though shops provide international shipping which can be quite expensive for me... See more
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Second time I have used AusFF, I found their service much better than the American version (stackry - which I always thought was great) but AusFF were even more efficient. Very impressed to date.
Company replied
Company details
Written by the company
Looking for Mail Forwarding or Logistic Service small or big from Australia look no further than AUSFF.com.au
Contact info
15 Kendall St, 2142, Clyde, Australia
- +61 1300 345 700
- care@ausff.com.au
- www.ausff.com.au
4.9
Excellent
279 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First time using AUSFF, now a fan
This is my first time using AUSFF or any international mail forwarding service. It's been such an easy, straightforward process so far. I just requested my items to be shipped from Australia to the US and I expect them to arrive in 3-7 business days. The customer service agens at AUSFF are super helpful and responsive - on email and on chat. I highly recommend AUSFF for your international mail forwarding needs! Bonus: The first time you use AUSFF, you can request a free one-off trial. Defintely take advantage of that! And they also accept third party methods of secured payment (e.g., Paypal).
February 26, 2025
Unprompted review
Reply from AusFF
Thank you so much for sharing your first‑time experience. We’re really glad to hear the process felt easy and straightforward, and that our team was able to support you quickly through both email and chat. It’s great to know your shipment from Australia to the US is already on its way. We appreciate the recommendation — and we’re happy the free trial and secure payment options added extra peace of mind.
Everything fine
Everything fine. There is a range of prices to choose from depending on your needs. My package was sent fast, with FedEx it came from Australia to Italy in a week. Customer service is helpful.
February 24, 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re glad to hear everything went smoothly, that you found a price option that suited your needs, and that your FedEx shipment reached Italy so quickly. Happy to know our customer service team was helpful too.
Super easy to work
Super easy to work, lots of options & good price rates. Will definitely be using again. Very fast process.
February 17, 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear the process was fast, easy, and offered the options and pricing you needed.
Fast shipping and good service at…
Fast shipping and good service at decent prices.
February 6, 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re glad to hear you enjoyed the fast shipping and found our service and pricing to be just right.
This Freight Forwarder is extremely…
This Freight Forwarder is extremely reliable and fast for delivering packages. I strongly recommend this for the Pacific Islanders to ship their package from global sites.
Cheers
February 7, 2025
Unprompted review
Reply from AusFF
Thank you for the wonderful feedback. We’re really glad to hear you found our service reliable and fast. It means a lot to know we’re helping Pacific Island customers access products from around the world.
AusFF - your warehouse in Australia
Hi everybody.
Shopping in Australia it's really quest! Many sellers don't wanna ship outside.
I search mail forwarding company in Australia many times. And i don't know why but coudn't found "AusFF" in web.
Two or three weeks ago accidentally found these guys and decided try.. what can i say?
They works fast. I bought 10 games, got package to the warehouse in Australia, and now games on his way to USA for me.
When i'll got my package i'll give your more feedback.
Many thanks!
January 22, 2025
Unprompted review
Reply from AusFF
Thank you for sharing your experience. We’re really glad you found us and decided to give our service a try. Happy to hear everything moved quickly — from receiving your games at the warehouse to shipping them out to the USA. We look forward to your follow‑up once the package arrives.
The service is fast and reliable.
The service is fast and reliable. The site is very easy to use. I recommend them!
January 2, 2025
Unprompted review
Reply from AusFF
We appreciate your review. It’s wonderful to know our platform was simple to navigate and that the overall experience met your expectations.
Reply from AusFF
We appreciate your review. Wonderful to know everything was excellent for you.
Fast delivery and satisfactory
December 13, 2024
Unprompted review
Reply from AusFF
Thank you for the feedback. We’re glad to hear the delivery was fast and the experience was satisfactory.
Great service
Great service. Easy to get hold of their helpdesk who will guide you through the whole process
December 3, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear our helpdesk was easy to reach and able to guide you through everything smoothly.
Website looks intimidating but the…
Website looks intimidating but the company is legit, great customer service, fast shipping, prices are reasonable. I have used Ausff the last 2 years with no problems.
November 29, 2024
Unprompted review
Reply from AusFF
Thank you for the honest feedback. We’re really glad to hear that even though the website felt a bit intimidating at first, your experience over the past two years has been smooth, reliable, and supported by great customer service. We appreciate your trust.
I had a good experience with AUFF
November 28, 2024
Unprompted review
Reply from AusFF
Thank you for sharing your experience. We’re really glad to hear you had a good experience with AUSFF.
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear you found the service excellent and easy to use.
Serious and thrusted freight forwarder…
Serious and thrusted freight forwarder agents, i always recommend theirs.
November 24, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear you consider us a trusted and reliable freight forwarder, and we appreciate your continued recommendations.
Fast shipping from AUS
fast reliable shipping from australia-there are consolidation fees but how else are you going to ship from AUS at this price.shipping was much faster than expected and items arrived safe
October 15, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re glad to hear the shipping was fast and reliable, and that everything arrived safely. Consolidation fees help keep overall costs low, so we appreciate you recognising the value.
personable & prompt customer service…
personable & prompt customer service with phone call as well as online chat available.
October 30, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear our customer service team was personable, prompt, and easy to reach by both phone and chat.
Great service
Great service. Quick shipping. Easy communication. Highly recommend.
October 16, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear you enjoyed the service, fast shipping, and smooth communication.
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear the service was easy to use, helpful, and delivered right on time.
Great service
Great service, my parcel was carefully and timely forwarded.
September 29, 2024
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear your parcel was handled with care and forwarded on time.
I am so grateful with the great…
I am so grateful with the great customer service of AusFF for their fast response with transparent communication at any time I want their help. I have a good time with this reliable and affordable forwarder from Australia. I totally recommend AusFF to everyone who still looking for a reliable and helpful freight forwarder from Australia. Thank you again AusFF for your amazing service and I would use your service again.
October 4, 2024
Unprompted review
Reply from AusFF
Thank you so much for your heartfelt feedback. We’re really glad to hear our team was responsive, transparent, and always there when you needed support. It means a lot to know you found our service reliable, affordable, and worth recommending. We truly appreciate your trust and look forward to helping you again.
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