I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified li... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discover the range of innovative vehicle lighting by Autobeam | Light like no other.
Contact info
Catherinefield industrial estate, DG1 3PQ, Dumfries, United Kingdom
- www.autobeam.co.uk
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the lights are sick I am just p____d…
the lights are sick I am just p____d that my buletooth doesn't work on my radio

Reply from Autobeam
1st class Thankyou ⭐️⭐️⭐️⭐️⭐️
Terrible quality bulbs
Terrible quality bulbs, be careful with the HID led replacement bulbs as the pins push back into the bulbs and you end up with a poor connection and the bulb goes off at times, cheap Chinese bulbs is what they are.
Top Notch Customer Service
I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified lights were shipped. Incredible performance, and the lights that did arrive were lovely and bright and well machined.
Bulbs do not last long and review filtering?
They may sell bright bulbs when new but they did not last long (less than 10k miles) and perhaps they are filtering low rating reviews on their website as the reviews I left are nowhere to be seen and they do not seem to match experiences seen on other platforms.
I couldn't recommend them based on the low product reliability and quality. Buy elsewhere.

Reply from Autobeam
Quality Products
Never had to deal with Customer Services so can't comment on that but in my experience I have received quality products on more than one occasion, all at a decent price and with quick delivery. Couldn't have asked for anything better really.
Great service from Autobeam
Very pleased with my response from Autobeam. I purchased a set of RS puddle lights from them in June I checked them on Thursday and one had failed. Got in touch with them on Thursday afternoon. Sent them photos of the failed unit on Friday. A replacement unit was sent out on Saturday and arrived this morning (Monday). Fitting and working. Great service from Autobeam.
I would use them again
Good company, products are nice. My LED sequential indicators have lasted approx 3 years before one has stopped working. Puddle lights also about the same, they now flash.
Great customer service
Great customer service. Unfortunately shipping to the US was not available. If that changes, please advise. Looked like a good product.
Fiesta H11 bulbs
Purchased H11 bulbs as an upgrade for the foglights on my Fiesta. Ordered them on a Friday and they arrived the next morning as usual well packaged and a high quality product. Bought from Autobeam quite a few times and thoroughly recommend them.
Mega bulbs
Super fast delivery, excellent quality and customer service.
Very warm and welcoming
Staff pay attention to what you need and go over and beyond to get you the right product. The service is very personal and they are always willing to make sure you leave happy. Tracy and her team are magnificent.
Quality of Service and Kit to match
I have been looking around for a company that could supply the LED bulbs for my Ford Ranger Wildtrak Custom. Not only did Autobeam have the right kit on their website, Tracey followed up and ensured that due to warning lights and systems on my vehicle, I had all the necessary kit to upgrade the following; Sidelights, Headlights, fog lights, interior lights and rear number lights, The quality of the kit is great as is the customer service. If your not sure what you need for your vehicle, contact the customer service team as they can help.
Garry Regan - Exo Concepts
I have been using Autobeam for a while…
I have been using Autobeam for a while now and the quality of the product is great. Reversing lights are phenomenal, almost like reversing headlights. I also have LED indicators all round which work perfectly with the added resistors.
The prices are misleading as they do not include VAT
Autobeam have great products but their prices are misleading, and in this day and age, should be inclusive of VAT because the majority people buying from the UK will be vehicle owners and therefore not the trade where VAT can be claimed back. This needs sorting out, i appreciate you may sell to other countries and therefore your site should update with that country's tax laws. Get with the game and sort this out. It shows a lack of consideration for the customers.
Love Autobeam LED bulbs!
Love coming back to purchase lighting products from Autobeam- you simply can’t beat the quality, performance and reliability of their LED bulbs! Many thanks once again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







