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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their brightness, superior performance compared to alternatives, and ease of fitting. The delivery service is consistently highlighted as fast and efficient, with many orders arriving quickly and well-packaged. Reviewers also appreciate the excellent customer service, describing staff as helpful, attentive, and willing to go above and beyond to ensure satisfaction. However, some people were dissatisfied with product reliability, reporting that some bulbs stopped working after a short period, even replacements. There were also concerns about product quality, with some customers receiving items with defects or finding that certain products did not fit as expected. A few reviewers also mentioned issues with customer service regarding problem resolution and communication.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product quality,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Customer service

People report ambiguous experiences with customer service. Many customers express significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a green LED upgrade kit along with 2 green LEDs. Unfortunately, 2 LEDs were the wrong colour. I contacted Autobeam on Facebook Messenger and within about 4 minutes the new colour verified li... See more

Rated 5 out of 5 stars

My purchase arrived less than 24 hours after ordering. The Dipped Beam lights I bought fitted directly to my Mk7.5 Ford Fiesta in less than 10 minutes. The performance of the LED's is far superior to... See more

Rated 5 out of 5 stars

I have been looking around for a company that could supply the LED bulbs for my Ford Ranger Wildtrak Custom. Not only did Autobeam have the right kit on their website, Tracey followed up and ensure... See more

Rated 5 out of 5 stars

Purchased H11 bulbs as an upgrade for the foglights on my Fiesta. Ordered them on a Friday and they arrived the next morning as usual well packaged and a high quality product. Bought from Autobeam qui... See more


Company details

  1. Car Accessories Store

Written by the company

Discover the range of innovative vehicle lighting by Autobeam | Light like no other.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic products

From a great range is choices that comes with fair prices u can’t beat it. Never had any problems with anything I’ve ever bought. Good quality stuff

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Mk8 transit.

Transit mk 8 auto beam replacement led bulbs are perfect , I’ve tried cheaper led bikes but the beam pattern is all wrong ,
Stick with auto beam builds and you won’t go wrong .

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

AutoBEAM!

Great Range of Lights and accessories, there is plenty to choose from for a range of vehicles. Their customer support is great and respond in a timely manner. They offer great deals too!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, products are amazing. Had a slight problem with one item and it was resolved extremely fast with no hassle, can’t recommend this company enough

August 28, 2025
Unprompted review
Autobeam logo

Reply from Autobeam

We're really pleased to hear you’re happy with our products and service. Sorry again for the small hiccup, but glad we could get it sorted quickly for you. We appreciate your recommendation!

Rated 5 out of 5 stars

Perfect Perfect Perfect

Easy to find the right stuff. 3rd time I've used these guys and they never fail! Bulbs are top quality and just as advertised, fast delivery and packaged perfectly!

June 24, 2025
Rated 5 out of 5 stars

excellent...

Fast delivery, nicely packaged! I can only recommend it. Beautiful colors and many combinations possible. Very enthusiastic about the lamps!

May 26, 2025
Rated 3 out of 5 stars

Feel a little "stiffed" by Autobeam

LED Ambient Ring | Series 2

Had these for about a week or two, just to see if they grow on me a little more but sadly they haven't.

The pros;
+ The packaging was great. (+1)
+ Delivery was quick.
+ They were easy enough to install (although no real instructions for those that may be super new to cars "mods").
+ Wiring seems solid enough for the job.
+ The app looks awful BUT it is easy to use and connects pretty quick, so it's more of a pro (personally) but I know these are just resale lights that use the app. (+1)

The cons;
- I was sad to see that there were no rounded/radius edges, instead they seem like they have just been press cut and called it a day, which makes them seem unfinished, which makes them stand out in a bad way. This is where I feel like it's false advertising... the images look like rounded edges. (-1)
- The LEDs I thought would be a lot better, they kind of seem like they are the cheap more spaced out option rather than having more of a solid circle (or something close too being solid, meaning having more LEDs). I see some of the images and lighting options seem pretty clear and look nice, but mine seem a little more muggy almost, it makes me wonder if some how I ended up with a previous version. (-1)
- The price for the end product seems a little out, I feel these are more like £75 worth at most (personally).
- They just stand out way to much, I will go into what i think would be a nice plus below.

Additions that would be great; I think if there was an option for a "blackout" version of this, or maybe even a cover/cap or something so that we didn't have to show there bright white circles on our cars, that would be great and would help a lot with how they look.

At the minute I am having to park my car facing walls so that people don't see them, I will try and find a fix so that they don't look so bad and will read through more comments and forums to see if anyone else has had good idea to cover them up or blend them into the car a little more. For the casuals of the world I would say this is great for you, for people that care more for their cars (cheap or expensive), I would not advise getting these.

With the lights on, they are not awful! Just not very smooth, but with the lights off.... that's where you see the real issues.

There are probably things I have forgotten!

May 21, 2025
Unprompted review

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