Auto Parts Warehouse Reviews 303

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Never received my order, was never given updates on backorder items, and then the shorted me $11 on my refund? How are they in business?

Rated 1 out of 5 stars

Should have learned my lesson the first time, after I ordered a part for a 2000 Porsche that did not fit my vehicle. Most annoying and complicated return process ever that almost required an act... See more

Company replied

Rated 1 out of 5 stars

Although they did replace my part when I was sent a broken one, they did not cover the installation for either part. If I wasn’t sent a broken part, I wouldn’t have had $400+ of extra labor costs. No... See more

Company replied

Rated 1 out of 5 stars

Ordered a rocker panel for Chevy Silverado and received a rocker panel for a Ford truck. When I notified them they want me to pay to return it and lose my initial shipping saying I ordered the wrong p... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Our catalog includes a wide range of over 550,000 discounted car parts and auto accessories from different aftermarket manufacturers to fit all vehicle makes and models.


Contact info

1.1

Bad

TrustScore 1 out of 5

303 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

We have an older vehicle, it has been several years since we’ve use Auto Parts Warehouse, during the recent order staff provided excellent assistance. The prices are very good and the parts were delivered when stated.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

Good Value.

I’ve made several purchases APW and I’ve been very pleased with the quality of the parts I received as well as the prices.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

I was able to purchase parts for my…

I was able to purchase parts for my 1994 F-250 idi factory turbo at a reasonale price and earn reward points for rebates that more than saved shipping costs. Very pleased so far with the purchases.

April 27, 2019
Unprompted review
Rated 2 out of 5 stars

Says they'll ship on 1-2 days - NOPE! More like 5.

Great prices but you better be ready to wait a long time on your parts. I ordered parts 8 days ago. They said they'd ship out in 1-2 days. NOT TRUE! They didn't ship for 5 days. Had I known it was going to take twice as long I would have ordered from someone else. I'm supposed to get the order end of day tomorrow. That's NINE days to get my parts. ***so they reply that someone is "helping me." It doesn't matter - this company flat out lies that they'll ship parts in 1-2 days because it takes 2-3x that long. If you can't wait for 2 weeks to get your parts don't order from Auto Parts Warehouse. The only thing good about them is the prices.

February 11, 2019
Unprompted review
Auto Parts Warehouse logo

Reply from Auto Parts Warehouse

Hi Thomas,

Good day! Thank you for reaching out to us.

I reviewed your order and found out that we received your feedback as well on a different channel and one of our Customer Advocate representative is already assisting you with your concern. In case you need further help feel free to call us.

Thank you!

Rated 5 out of 5 stars

I help Friends and do alot of my own…

I help Friends and do alot of my own auto work at home.We rebuilt my Sons 1985 C10 Chevy last year and at the same time a Friends 1995 Ford ranger needed alot of work.I start at Auto Parts Warehouse .They have everything I needed.And gets here on time.

February 3, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a simple light switch on…

I ordered a simple light switch on Jan.10th, today is January 23 and I still haven't received the part. I have gotten nothing but lies from them. They claim to have put the money back on my card but haven't. These people are scammers.DO NOT ORDER ANYTHING FROM THESE DAMN BUMS.I am turning then over to the better business bureau.

January 24, 2019
Unprompted review

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