Good and quick answer from customer service, fantastic parts schematics and "how to's" at the webside,possibility to get all parts, reasonable price. The delievarance could have been quicker, but all... See more
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Its great to have the opportunity to buy parts and DIY, but I dont understand why spareparts not could be for free when the product still was under warranty. And it took too long time to get the parts... See more
Company replied
Very good experience with the bying and the spare product, but a little time to waite. Managed to fix it myself, thanks to a useful product video.
Company replied
Quick responce when finally i found your page for ordering spare parts. And good prices comparing til other brands.(Sparepart)
Company replied
4.1
Great
286 reviews
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I ordered three items
I ordered three items. Only two arrived. I complained and someone is fixing this. However the service is slow.
April 29, 2026
Reply from Avaofnorway.no
Hi Steinar!
We are sorry to hear that items were missing from your order. Our customer service team are replying to you once they have finished handling your case, as they most likely will have to create a new order together with our warehouse.
We deeply apologise for the inconveniences.
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Rune!
Thank you for five stars and your positive feedback! We are happy to hear that you are pleased with our products and fast delivery :D
Have a nice day!
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Magne!
Thank you for five stars! We are happy to hear that you are pleased with our fast delivery! We hope you are just as pleased with your new products :D
Have a nice day!
Kind regards,
Team AVA
Overall a good experience
Easy to find what I was looking for, easy payment and quick delivery. No problems at all.
April 27, 2026
Reply from Avaofnorway.no
Hello Roger!
Thank you for five stars and your positive feedback!
We are happy to hear that everything went smoothly :D
Have a nice day!
Kind regards,
Team AVA
Alt kom som forventet.
April 27, 2026
Reply from Avaofnorway.no
Hei Henrik!
Takk for fem stjerner!
Så bra å høre at leveringen gikk bra og at du er fornøyd med produktene :D
Ønsker deg en fin dag videre!
Hilsen,
Team AVA
Good selection of spare parts
Good selection of spare parts, but most important is the great instructions/guides on the Web.
April 24, 2026
Reply from Avaofnorway.no
Hi Niels!
Thank you for five stars! We are happy to hear that you found our selection of spare parts nice and helpful!
Have a nice day!
Kind regards,
Team AVA
I like how easy it was to purchase
I like how easy it was to purchase, but the shipping was to slow. Over a week when the season kicked in and the need was there
April 24, 2026
Reply from Avaofnorway.no
Hei Ole!
Vi beklager at leveringstiden ble lenger enn forventet. Dette skyldes mye sykdom hos lageret vårt for tiden, noe som dessverre har påvirket utsending av ordre.
Normal leveringstid hos oss utenom dette vil være 1-3 dager.
Vi beklager igjen for forsinkelsen og ulempene dette har medført.
Hilsen,
Team AVA
I havent received the part ordered?
April 17, 2026
Reply from Avaofnorway.no
Hei Thorvald,
Veldig leit å høre du ikke har mottatt pakken og takk for at du gir oss tilbakemelding.
Vi har sjekket i våre systemer og kan se at pakken var sendt ut fra oss 17. april og ankommet din leveringssted 20. april.
Du skal ha mottatt både sms og e-post 3 ganger før pakken ble returnert tilbake til oss.
Vår kundeservice sender deg en e-post nå slik at vi kan avklare detaljene og hjelpe deg få delen du har bestilt.
Takk igjen du sier fra, slik at vi kan hjelpe deg.
Hilsen,
AVA
Easy to order and instant delivery👍
April 21, 2026
Reply from Avaofnorway.no
Hi Roger,
Thank you for five stars and your positive feedback! We are happy to hear that the products arrived to you quickly :D
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Mehdy!
Thank you for five stars and your positive feedback! We are very happy to hear that you are pleased with our products and service :D
Have a nice day!
Kind regards,
Team AVA
Good and quick answer from customer…
Good and quick answer from customer service, fantastic parts schematics and "how to's" at the webside,possibility to get all parts, reasonable price. The delievarance could have been quicker, but all in all a great experience. My next high pressure will ve an Ava
April 13, 2026
Reply from Avaofnorway.no
Hi Kjetil,
Thank you so much for your kind review, we really appreciate it!
We are always working on improving our services and will take it with us your feeback about quicker delivery.
Happy to have you as part of our AVA family! :D
Bought a p55 go from coop obs bygg…
Bought a p55 go from coop obs bygg leaked from the first day I bought it. They opened it up it was leaking from a white seal inside. Got it replaced after three weeks. After taking it back to them to check it….
They made me feel that I had done something wrong.
April 9, 2026
Reply from Avaofnorway.no
Hi Ian,
We are deeply sorry to hear that you had a bad experience with one of our retailers. If you are in need of further assistance with your machine, do not hesitate to contact our customer service team and they will assist you.
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Dagfinn!
Thank you for five stars! We are happy to hear that you are pleased with our customer service :D
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Harald!
Thank you for five stars! We are so happy to hear that you are pleased with our customer service :D
Kind regards,
Team AVA
Ok,but only used 4 times cleaning my…
Ok,but only used 4 times cleaning my car,but the Waterhouse broke during winter time 2 years ago,due to frozen ? water,had it stored inside wooden hut in the garden.Had to buy new hose,had not resived yet.
April 9, 2026
Reply from Avaofnorway.no
Hi, Bjørn!
We are sorry to hear that the hose broke. If you have ordered a new one and it has not arrived yet, then please contact our customer service team and they will help you.
Have a nice day!
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Wessam!
Thank you for five stars! We are happy to hear that our customer service delivered! :D
Have a nice day!
Kind regards,
Team AVA
Changed the pump.
Easy instructions, easy to find the parts and not too expensive.
Recommend this brand to all my friends.
March 31, 2026
Reply from Avaofnorway.no
Hi, Svein!
Thank you for five stars! We are happy to hear that you are pleased with our service and products. Thank you for recommending us to your friends! We hope they will be just as happy, too :D
Have a nice day!
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi, Kristoffer!
Thank you for five stars! We are happy to hear that you are pleased with our price and delivery :D
Have a nice day!
Kind regards,
Team AVA
Buy more reliable brands.
Got two different lances having the exact same problem after just a year of use. The fix is to replace the whole handle. As fas as I can tell poor building quality and expensive to fix.
Just to clarify after AVA's reply. Since the items are less than a 2 years old they told me to bring this up with the retailer, which I will do. Still, I don't want to be fixing things after a year. Particularly I don't want to be using expensive fixes when cheap ones would do. Having to replace parts every year is very inconvenient. Having to replace large parts when much smaller ones could do is wasteful.
As far as I can tell AVA is an inconvenient and wasteful brand. Their support team is nice, though.
March 25, 2026
Reply from Avaofnorway.no
Hi, Daniel!
Thank you for your feedback. We understand your frustration and we will of course do our best to improve on this matter.
We can see in our previous mails with you that we have requested a proof of purchase for this product. Whenever possible, please reply to us and we will help you further.
Have a nice day!
Kind regards,
Team AVA
Easy to fix and easy to get the help…
Easy to fix and easy to get the help you need. Easy manuals to understand each part.
March 25, 2026
Reply from Avaofnorway.no
Hi, Roy Kenneth!
Thank you for five stars! How nice to hear that you found our products easy to fix, and that you are pleased with our customer service! :D
Have a nice day!
Kind regards,
Team AVA
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