Just received my second order from Aytac l can't understand the previous reviews.My experience has been really good there were some damaged items in my first delivery not there fault badly damaged box... See more
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Made an order on 1st July 2026, still yet to have any confirmation of shipping and no correspondence has been acknowledged. Terrible customer service and so far this company has had £50 of my money an... See more
There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want... See more
I have heard that Aytac repackages and sells expired products. I have experienced this with many products I have purchased and again I accidentally purchased one of their products. The smell was so ba... See more
Company details
Written by the company
We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…
Contact info
Unit 32, Forest Business Park,, Argall Avenue Leyton,, Argall A, E10 7FB, London, United Kingdom
- 07950132408
- telesales@aytac.co.uk
- www.aytacfood.co.uk
2.1
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The products I ordered did not arrive…
The products I ordered did not arrive for 4 days and no one contacted me. Even though I sent an e-mail, I could not get a response again. I'm still waiting for the issue to be resolved
March 2, 2023
Unprompted review
Reply from Aytac Foods
Hi, sorry about this Ergun are online team is under new management now if you would like to re order we are always here to help any questions please email a to ecommerce@aytac.co.uk.
Kind regards
Aytac Ecommerce
Used to be decent - not anymore
I purchased online in the past from their website, and although it had some minor problems, it sort of worked.
Marked orders as "replace items if not in stock", which always got ignored and ended up getting a refund.
Recently, they changed the "requirements", which means that the basket needs to have HMC products over 50 pounds.
This is ridiculous, as they only have 5 HMC products. I don't want to buy £50 of the same thing.
They are ruining what was once a good thing with this pathetic requirement.
October 24, 2022
Unprompted review
Puy lentils
I purchased what was advertised as Puy Lentils and as these are French designation of origin controlled (AOC), I expected them to be from Le Puy- en- Velay in France but they've not, they were grown in Canada and therefore should not be sold as Le Puy
August 2, 2022
Unprompted review
Aytac are brilliant
Aytac are brilliant. Go to place for huge range. I buy the Turkish Delight regularly and have now discovered the ground coffee which is great! Qucik delivery and well packaged. Occasionally they will throw in a freebie like dried pineapple chunks!!
July 27, 2022
Unprompted review
Reply from Aytac Foods
Hi,
Thank you for your feedback.
Kind Regards
Aytac Foods
Very poor customer service
Very poor customer service. My emails haven't been replied to. I've tried phoning but get disconnected. One item at least has been out of stock for many months. Very disappointing.
June 7, 2022
Unprompted review
Great food and quick well packaged…
Great food and quick well packaged delivery, I'm very impressed
March 2, 2022
Reply from Aytac Foods
Hi Lyndsey,
Thank you for your feedback.
Kind Regards
Aytac Foods
Chicken salamis not very good or any…
Chicken salamis not very good or any meat whit chicken all the rest ok
March 2, 2022
Reply from Aytac Foods
Hi Adnan,
Thank you for your feedback.
Kind Regards
Aytac Foods
Great service.
February 28, 2022
Reply from Aytac Foods
Hi Ian,
Thank you for your feedback.
Kind Regards
Aytac Foods
Everything was delivered quickly
Everything was delivered quickly, I recommend this store to everyone.
February 28, 2022
Reply from Aytac Foods
Hi Jevgenijs,
Thank you for your feedback.
Kind Regards
Aytac Foods
Fast and great service
February 23, 2022
Reply from Aytac Foods
Hi Huda,
Thank you for your feedback.
Kind Regards
Aytac Foods
Reply from Aytac Foods
Hi Shaimaa,
Thank you for your feedback.
Kind Regards
Aytac Foods
Absolutely happy with our service and…
Absolutely happy with our service and order as I wrote on your Facebook page we will definitely be ordering again with your company.
So happy with the packaging our food was kept cold in the cool bag the ice pack was still frozen 👍 considering we live outside of London.
Thank you for your great idea and thinking about us that cannot travel to London that much.
👍👏👏👏👏👏❤
February 22, 2022
Reply from Aytac Foods
Hi Yucel,
Thank you for your feedback.
Kind Regards
Aytac Foods
Delivered to next door whilst we were…
Delivered to next door whilst we were at home.
February 22, 2022
Excellent products and customer service.
February 21, 2022
Very pleased will definitely use again…
Very pleased will definitely use again and would recommend.
February 21, 2022
Amazing service
February 21, 2022
Speedy delivery and good prices.
February 21, 2022
If you don't have something in your…
If you don't have something in your stock it should come up when I ordering.
February 20, 2022
A big thank to Mevlut sorting out my…
A big thank to Mevlut sorting out my delivery problem promptly and kindly
I am glad Aytac has this kind of thoughtful staff who has great empathy with customer
Once again thank you Mevlut and Aytac
I really like Aytac products 👍👏👏
February 2, 2022
Unprompted review
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