Just received my second order from Aytac l can't understand the previous reviews.My experience has been really good there were some damaged items in my first delivery not there fault badly damaged box... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made an order on 1st July 2026, still yet to have any confirmation of shipping and no correspondence has been acknowledged. Terrible customer service and so far this company has had £50 of my money an... See more
There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want... See more
I have heard that Aytac repackages and sells expired products. I have experienced this with many products I have purchased and again I accidentally purchased one of their products. The smell was so ba... See more
Company details
Written by the company
We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…
Contact info
Unit 32, Forest Business Park,, Argall Avenue Leyton,, Argall A, E10 7FB, London, United Kingdom
- 07950132408
- telesales@aytac.co.uk
- www.aytacfood.co.uk
2.1
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Met my needs and exceeded my…
Met my needs and exceeded my expectations. I'd highly recommend AYTAC. I'm a disabled vulnerable customer who relies on their delivery, they gave me the priority and delivered everything i ordered the very next day. Thank you for your excellent delivery services. You deserve 100 out of 10.
January 11, 2022
Unprompted review
THE ONLY PLACE WHERE U CAN GET ALL…
THE ONLY PLACE WHERE U CAN GET ALL ASIAN SPICES, RICES, LENTILS AND MUCH MORE
December 29, 2021
Unprompted review
Thank you Cem
Thank you so much Cem for sorting out an small issue I had with my order. Cem sorted the issue very quickly.
I am very pleased with the items ordered, excellent value for money and quick delivery.
I will order again
November 16, 2021
Unprompted review
Be careful with expiry dates!!
I ordered 20 packets of spelt cakes as there were an offer. They arrived 4 days before the expiry date... I emailed them saying I wasn't happy and they answered "We have stated on the site that these products are clearance products. hence the prices are cheap"...
November 10, 2021
Unprompted review
Good quality, highly recommended
Good quality Food. Fast delivery. Customer service / aftercare outstanding. Highly recommended.
October 26, 2021
Unprompted review
Highly recommend
Have used Aytac UK several times now and I'm very pleased with their delivery and foods. Customer service/aftercare is very good. Thank you to Cem who was very helpful with a couple of small issues.
October 25, 2021
Unprompted review
This star rating is purely for a…
This star rating is purely for a gentlemen called cem that works amongst aytac food. I had a very bad experience with them and he dealt with my issue promptly and was very pleasant over the phone and sent me the missing goods out the next day. Thank you cem for all your help.
October 23, 2021
Unprompted review
Fantastic Service
First time we have used Aytaç in the UK.
Fantastic service, everything delivered safely plus a couple of free bags of sweets..
Cold produce delivered using ice in insulated freezer bags, perfect.
100% will use again.
October 19, 2021
Unprompted review
Great company!
Great company. A wide choice of food options, speedy delivery and great service (I had a technical issue on the website which resulted in a double order but Jem kindly contacted me the same day to make an alternative arrangement and I even got some free goods packed in with my order).
Jem contacted me the following week to make sure everything arrived safely and that my order had been fulfilled.
10/10, would order from Aytac again!
October 7, 2021
Unprompted review
The choice of products and the quality…
The choice of products and the quality are excellent. Combined with the price the result is excellent value for money.
September 28, 2021
The Worst Online Supermarket, Just Avoid
I ordered twice from Aytac Foods, both times I am extremely disappointed, missing items, very late and long delivery, they sent expired products, no response, no refund, no communications... just headache... they are very difficult to deal with as they are not professional, they are very unorganised and rude.
September 17, 2021
Unprompted review
Put things right so full marks
Changed my review because the company put things right very satisfactorily.
September 17, 2021
Unprompted review
I bought juice from this company which…
I bought juice from this company which I cannot get in Northern Ireland. It was well packaged and arrived when they said it would. I would buy from Aytac Foods again
September 12, 2021
Easy to find products and place order
Easy to find products and place order, clear and prompt communication. Great service every time
September 11, 2021
Brilliant and friendly service
Brilliant and friendly service. All your groceries and house hold needs cater for. Thank you very much Aytac.
September 11, 2021
Brilliant customer service~
Brilliant customer service~ wrong item been sent but been replace after contacted them~ Have been deal with patiently! Very happy! Thank you so much.
September 10, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.