The screen arms are excellent - very sturdy and stable. The compact keyboard and vertical mouse made a significant difference from the first use. My carpal tunnel symptoms eased during the day, a... See more
Company replied
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Review summary
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Had problems with making the payment needed as post code wasn’t recognised on thier system. Both emails & telephone calls were dealt with in a timely fashion. Quick delivery, well packaged & a good qu... See more
Company replied
I've had a great experience with Back Care Solutions so far. Derek who came out to assess my physical mobility issues and my requirements was great. Really friendly, courteous and respectful. He expla... See more
Company replied
The chair was purchased through Access to Work. The team were helpful in delivering the chair when convenient for me. Furthermore, they were so helpful when the Assessor and DWP couldn't get the o... See more
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Company details
About Back Care Solutions
Written by the company
GET IN TOUCH
SHOP BY CATEGORY
TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Contact info
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, United Kingdom
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
Reply from Back Care Solutions
Hi Widyane,
We appreciate your 5-star review and are glad our service and communication met your expectations.
Kind regards,
The BCS Team
everyone who I have dealt with from…
everyone who I have dealt with from back care solutions has been courteous and understanding and at all times professional.
June 26, 2025
Reply from Back Care Solutions
Hi Javed,
We’re grateful for your 5-star review and thrilled to hear that our team has consistently been courteous, understanding, and professional.
Kind regards,
The BCS Team
Great experience
Delivery was very quick and the items I recieved have already helped my RSI
June 17, 2025
Reply from Back Care Solutions
Hi Jo,
We’re thrilled to hear that our quick delivery and products have already helped your RSI.
Kind regards,
The BCS Team
Regular communication from back care…
Regular communication from back care solutions helped. The engineer on the day also explained the controls of the chair very clearly.
June 10, 2025
Reply from Back Care Solutions
Hi Jason,
We’re thrilled to receive your 5-star review! We’re glad our regular updates and the engineer’s clear explanation made a positive difference.
Kind regards,
The BCS Team
Excellent Company!
The team from enquiry to delivery were very efficient, response time was brilliant and all staff that I spoke to were very friendly and were happy to answer questions.
They were knowledged in having products funded by access to work, and this was a relief as the process was very new to me.
June 18, 2025
Reply from Back Care Solutions
We’re grateful for your 5-star review and so pleased to hear our team’s efficiency and knowledge made the process smoother for you. We’re always happy to support customers navigating Access to Work for the first time.
Kind regards,
The BCS Team
Great equipment and friendly service…
Great equipment and friendly service and helpful and friendly deliverer. Thank you
June 18, 2025
Reply from Back Care Solutions
We truly appreciate your 5-star review and are thrilled to hear you enjoyed our equipment and service.
Kind regards,
The BCS Team
My experience was great
My experience was great. They communicated well and my item was delivery very quickly with no problem. They sent out emails and to when my item would be delivered and followed up straight after. Very well organised company.
June 9, 2025
Reply from Back Care Solutions
Hi Jenny,
We’re grateful for your 5-star review and glad to hear our communication and delivery process made your experience a great one.
Kind regards,
The BCS Team
Great experience
The delivery was sooth and the gentleman that delivered my items was helpful and very pleasant. New chair very comfortable.
June 9, 2025
Reply from Back Care Solutions
Hi Sally,
We’re thrilled to receive your 5-star review and glad to hear the delivery went smoothly and that you're enjoying your new chair. We appreciate your kind words about our team - it means a lot!
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Manuel,
We really appreciate your 5-star review and are thrilled to hear you were happy with the product, delivery, and communication.
Kind regards,
The BCS Team
Great Customer Service!
Great Customer Service!
The gentleman that came round to do the assessment was really knowledgeable and helpful. Great sense of humour and very respectful - he took his shoes off when he didnt have to but that spoke volumes! He covered all areas so I know whatever equipment is provided will be the best for me :)
June 2, 2025
Reply from Back Care Solutions
Hi Tanisha,
We’re grateful for your 5-star review and delighted to hear our assessor was both knowledgeable and respectful.
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Dan,
We’re thrilled to receive your 5-star review—thank you! We’re glad the item met your expectations and that delivery was quick.
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Gareth,
We truly appreciate your 5-star review! We're glad to hear you found our team friendly and knowledgeable, and we're proud to deliver quality products that meet your expectations.
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Ian,
We’re thrilled to receive your 5-star review—thank you! We’re glad the delivery was fast and that you found the product easy to assemble and use.
Kind regards,
The BCS Team
Excellent from start to finish
Excellent from start to finish. Good communication. Delivery arrived on time with a friendly engineer who made sure everything was just right for me. Thankyou
May 16, 2025
Reply from Back Care Solutions
Hi there,
We truly appreciate your 5-star review and are thrilled to hear everything went smoothly from start to finish.
Kind regards,
The BCS Team
the company was professional and knew…
the company was professional and knew their business. They understood the need of the client and was polite throughout
May 6, 2025
Reply from Back Care Solutions
Hi Katrina,
We truly appreciate your 5-star review and are glad to know our professionalism and client understanding stood out. We're committed to maintaining that same level of service in every interaction.
Kind regards,
The BCS Team
The whole experience was great
The whole experience was great. The delivery driver was fantastic, he was so helpful and answered my questions about the chair. Everything was fantastic.
May 8, 2025
Reply from Back Care Solutions
Hi Rebecca,
We’re grateful for your 5-star review and glad to hear the entire experience, especially the helpfulness of our delivery driver, made a great impression. We’re committed to keeping that level of service going strong!
Kind regards,
The BCS Team
Very quick response
Very quick response. Courteous. Professional. Just what you would expect from a company. Keep up the excellent service.
May 8, 2025
Reply from Back Care Solutions
Hi Terence,
We truly appreciate your 5-star review and are thrilled to hear our quick, courteous, and professional service met your expectations. We’ll keep striving to deliver the excellent service you deserve!
Kind regards,
The BCS Team
Had a great service
Had a great service, the people we friendly and very helpful, very happy with everything
April 30, 2025
Reply from Back Care Solutions
Thank you for the 5-star review — we’re thrilled to hear you had a great experience and found our team friendly and helpful. We’re glad you’re happy with everything!
Kind regards,
The BCS Team
professional and good service
professional and good service. Arrived on time and was helpful with questions.
April 29, 2025
Reply from Back Care Solutions
Hi Katie,
We truly appreciate your 5-star review! We're glad to hear you found our service professional, punctual, and helpful.
The BCS Team
Great service
Great service, easy to deal with. Quick delivery, clean and tidy set up by delivery man.
April 28, 2025
Reply from Back Care Solutions
Hi Sandra,
We really appreciate your 5-star review! We're pleased to hear the service, delivery, and setup all met your expectations.
Kind regards,
The BCS Team
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