The screen arms are excellent - very sturdy and stable. The compact keyboard and vertical mouse made a significant difference from the first use. My carpal tunnel symptoms eased during the day, a... See more
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Had problems with making the payment needed as post code wasn’t recognised on thier system. Both emails & telephone calls were dealt with in a timely fashion. Quick delivery, well packaged & a good qu... See more
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I've had a great experience with Back Care Solutions so far. Derek who came out to assess my physical mobility issues and my requirements was great. Really friendly, courteous and respectful. He expla... See more
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I had a desk uplifted as I did not require it any longer. The person who came to uplift the desk was very good, he called to inform me when he would arrive. He came into my flat and dismantled th... See more
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Company details
About Back Care Solutions
Written by the company
GET IN TOUCH
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TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Contact info
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, United Kingdom
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
From Assessment to Delivery—Top Service All Round!"
I would like to convey that I am extremely happy with the service provided from start to finish. The initial assessment was very thorough, and the assessor took the time to fully understand my specific needs to help support me during my working day. I felt listened to and well supported throughout the process.
When my specialist equipment was delivered, everything was clearly and professionally explained. My chair was not only delivered but also taken to my office and fully set up for me. The delivery person ensured I was completely comfortable with the setup and answered all of my questions before leaving, making sure I was happy with everything.
Overall, I think the service was fantastic. The product itself is perfect for my needs and has made a noticeable difference to my daily comfort and posture. I would highly recommend Back Care Solutions to anyone looking for expert, supportive care and high-quality ergonomic equipment.
July 21, 2025
Reply from Back Care Solutions
Hi Michelle,
We’re thrilled to receive your 5-star review and so glad our team could provide the attentive, supportive service and expert care you described.
Kind regards,
The BCS Team
Great customer service
Item arrived quickly and communication throughout the process was good.
The product was competitively priced and is of good quality, and i'm looking forward to the benefits it brings.
July 24, 2025
Reply from Back Care Solutions
Hi,
We appreciate your 5-star review and are pleased to hear you valued our prompt delivery, clear communication, and the quality of your product.
Kind regards,
The BCS Team
The service was excellent
The service was excellent, from ordering my equipment to receiving it.
July 24, 2025
Reply from Back Care Solutions
Hi,
We’re grateful for your 5-star review and glad to hear you found the service excellent from order to delivery.
Kind regards,
The BCS Team
Easy process, very happy!
Really easy, simple experience! Stephen was so lovely and really took his time to show me all my equipment. For the first time in a long while, I did not feel judged for having disabilities.
Back care solutions have been great! Through multiple delays (through no fault of their own) accommodated me brilliantly!
Would highly recommend back care solutions! Thank you for making the whole process very smooth!
July 15, 2025
Unprompted review
Reply from Back Care Solutions
Hi Sophie,
We truly appreciate your 5-star review and are delighted to hear that Stephen and our team made the experience smooth, supportive, and judgment-free.
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Suma,
We really appreciate your 5-star review and are delighted to hear you found our service fantastic!
Kind regards,
The BCS Team
Good customer service
Good customer service, explained what was needed and were able to discuss the chair assessment I completed on their website to ensure I got the right equipment.
July 15, 2025
Reply from Back Care Solutions
Hi there,
We’re thrilled to receive your 5-star review and glad our team could provide clear support and guidance to help you find the right equipment!
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Ceri,
We truly appreciate your 5-star review and are thrilled to hear our team was helpful and informative from start to finish.
Kind regards,
The BCS Team
The gentleman that delivered my order…
The gentleman that delivered my order was very helpful and he explained how to use the equipment and came at the time he said that he was
July 9, 2025
Reply from Back Care Solutions
Hi Pauline,
We’re grateful for your 5-star review and glad to hear our delivery team was punctual, helpful, and clear in explaining the equipment.
Kind regards,
The BCS Team
Very prompt and efficient service
Very prompt and efficient service. Very pleased with my desk
July 8, 2025
Reply from Back Care Solutions
Hi Chris,
We’re grateful for your 5-star review and delighted that you’re pleased with your desk and our prompt, efficient service!
Kind regards,
The BCS Team
The delivery of my new chair and…
The delivery of my new chair and installation along with making the chair right for me was first class, made a difference to my back straight away. Thank you again
July 7, 2025
Reply from Back Care Solutions
Hi Rob,
We really appreciate your 5-star review and are delighted to hear the chair delivery and setup made such a positive difference for your back.
Kind regards,
The BCS Team
The delivery person was friendly
The delivery person was friendly. Took chair to room required & went through all the options on it with me. He then adjusted to me personally.
July 7, 2025
Reply from Back Care Solutions
Hi Simpy,
We’re thrilled to receive your 5-star review and are glad our delivery person provided such friendly and personalized service!
Kind regards,
The BCS Team
Caring for your Back
They have experienced and professional operatives that made you comfortable and the process very pleasant.
They came on time and set up without disrupting the house.
Very impressed with them
July 1, 2025
Reply from Back Care Solutions
Hi Edward,
We’re grateful for your 5-star review and are delighted that our experienced team made the process smooth and comfortable for you.
Kind regards,
The BCS Team
Delivered on time and good equipmemt
July 3, 2025
Reply from Back Care Solutions
Hi Kath,
We appreciate your 5-star review and are glad to hear the equipment and timely delivery met your expectations!
Kind regards,
The BCS Team
Driver called and gave a time slot…
Driver called and gave a time slot update.
He was really friendly and helpful with the delivery. Supported with talking me through the new equipment and showing me how to set it up.
July 1, 2025
Reply from Back Care Solutions
Hi Abby,
We’re thrilled to receive your 5-star review and glad our driver’s friendliness and support made your delivery experience a great one!
Kind regards,
The BCS Team
Prompt and on time.
Prompt and on time.
Pleasant professional and knowledge about the products.
Explained clearly how to set the chair up .
Also advised on other products, so I now have a lower back support cushion for in meetings.
June 30, 2025
Reply from Back Care Solutions
Hi Jeanette,
We’re grateful for your 5-star review and are glad our prompt, professional service and product advice made a positive difference for you.
Kind regards,
The BCS Team
fantastic
very thorough full assessment of the difficulties i was having working at my desk. supplied with suitable equipment to meet all of my needs. Assessors were very professional, friendly and experienced. Equipment that arrived was very good quality and manufactured to meet my pacific needs.
June 27, 2025
Reply from Back Care Solutions
Hi Mandy,
We sincerely appreciate your 5-star review and are glad our thorough assessment, professional team, and tailored equipment met all your specific needs.
Kind regards,
The BCS Team
Wonderful service
Wonderful service! Delivery was 15 minutes early, and I got to start my shift in the comfort of my new chair. He was super friendly and explained everything I needed to know about how the chair works. Give that man 74 Good Noodle stars ❤️
June 23, 2025
Reply from Back Care Solutions
Hi Jessica,
We’re thrilled by your 5-star review and glad our early delivery and friendly service helped you start your shift in comfort.
Kind regards,
The BCS Team
Reply from Back Care Solutions
Hi Widyane,
We appreciate your 5-star review and are glad our service and communication met your expectations.
Kind regards,
The BCS Team
everyone who I have dealt with from…
everyone who I have dealt with from back care solutions has been courteous and understanding and at all times professional.
June 26, 2025
Reply from Back Care Solutions
Hi Javed,
We’re grateful for your 5-star review and thrilled to hear that our team has consistently been courteous, understanding, and professional.
Kind regards,
The BCS Team
Great experience
Delivery was very quick and the items I recieved have already helped my RSI
June 17, 2025
Reply from Back Care Solutions
Hi Jo,
We’re thrilled to hear that our quick delivery and products have already helped your RSI.
Kind regards,
The BCS Team
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