Bailey of Sheffield Reviews 

516
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and unique designs, often noting that items are made with pride and precision. Many also commend the outstanding service, describing staff as friendly, efficient, and going above and beyond to assist with inquiries and special requests. The delivery service is frequently mentioned as quick and efficient, with many appreciating the effort to ensure timely arrival, especially for special occasions. However, some people mentioned issues with delivery, including delayed items or packages being left in unsecured locations, though these were often resolved by the company's responsive customer service. A few other people also felt that while the quality is excellent, the current range of bracelet designs could be expanded.

What people talk about most

Product

Customers had positive experiences with product quality, frequently describing items as exceptional,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are of exceptional... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. Bought bracelet as Christmas present and they speeded up the delivery to arrive before holidays. Excellent quality item.. Nearly lost as did not tighten small screws as advise... See more

Company replied

Rated 5 out of 5 stars

Finally got a chance to write a review for this great brand and owners.. started following on social media 10 years ago and finally got to meet the people behind the brand last November and spent a lo... See more

Company replied

Rated 5 out of 5 stars

A+++ service from bailey of sheffield, ordered 2 different bracelets from them over the last 12 months for retirees at work. Adele has been great both times, spoke about all the options available... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I wanted the item for a 21st birthday present, it actually arrived earlier than I planned I was very pleased. My grandson was delighted with the pendant especially as it came from... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Bailey of Sheffield creates jewellery engineered to last a lifetime. For us, that doesn’t just mean durable high calibre materials or timeless design; it’s about understated pieces that adapt with you and your changing style. Each piece is all about you - a place to curate your own personal style - we just give you a firm, well forged foundation. Crafted from the highest quality marine grade 316L stainless steel, the CABLE™ Bracelet is hand finished in our workshop in Sheffield situated at Portland Works, the birthplace of stainless steel manufacturing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

516 reviews

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Asks customers to review

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4.9

All reviews

(516)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Really recommend buying from Bailey of…

Really recommend buying from Bailey of Sheffield, bracelet bought is of excellent quality, very pleased with service too, a special thankyou to Geoff, he was very helpful.

September 10, 2025
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Reply from Bailey of Sheffield

Thank you for the kind words. Very much appreciated!

Rated 5 out of 5 stars

Second purchase of a cable bracelet as…

Second purchase of a cable bracelet as my 1st one is now full. Ordering is simplicity in itself. Payment options are many and varied to suit the individual. Excellent communication from the staff. They raised a query with me but I understood why and it was a valid query. Upon completion of the order I was kept appraised of the progress, including postage out using a courier service that allows package tracking and a 1 hour delivery window. If you're considering this product, stop thinking and purchase. I'll be amazed if you're not completely satisfied.

September 9, 2025
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Reply from Bailey of Sheffield

Thank you for the lovely comments Peter. Very much appreciated.

Rated 5 out of 5 stars

Great product

Great product. Very happy. A few problems with delivery but all sorted without a problem

September 1, 2025
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Reply from Bailey of Sheffield

Thank you for the kind words David.

Rated 5 out of 5 stars

Great customer service and…

Great customer service and correspondence, would definitely recommend this company.
Many Thanks for a great item.
Steve G

September 4, 2025
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Reply from Bailey of Sheffield

Thank you for the kind words George.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful with designs. Lovely products. Prompt delivery and would definitely recommend to anyone.

September 3, 2025
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Reply from Bailey of Sheffield

Thank you Tracey for the kind words.

Rated 5 out of 5 stars

Absolutely superb bracelets

Absolutely superb bracelets. Fabulous quality, my husband loves it. Beautifully constructed and pretty much indestructible! However, it should be treasured and looked after, because it is all that is quality about British craftsmanship, which makes me proud to be British.
Customer service and packaging is excellent too.

September 1, 2025
Unprompted review
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Reply from Bailey of Sheffield

What a lovely review to read. Thank you so much Jill!

Rated 5 out of 5 stars

Amazing quality!

Such a beautiful, well made bracelet. All the beads I have bought have been perfect, my favourite being the glow bead. I would definitely recommend all the products from Bailey of Sheffield, they are all such high quality and seem indestructible. Customer service has also been superb 👌🏻

August 12, 2025
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Reply from Bailey of Sheffield

Such a lovely review to read. Thank you!

Rated 5 out of 5 stars

Prompt delivery of a high quality…

Prompt delivery of a high quality product.
Communication was excellent.
So pleased with the bead. The engraving looks beautiful.

August 6, 2025
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Reply from Bailey of Sheffield

Thank you Jo, much appreciated!

Rated 5 out of 5 stars

Amazing Products and amazing business.

I was introduced to baileys by my brother who had a bracelet from them with personal beads on it.
I chose the stainless bracelet but in error by myself, I didn’t order the correct size, with no problem at all Baileys sorted this and couldn’t have helped more.
I bought enough personal to me beads to fill the bracelet and Bailey’s fitted them all to the newly sized bracelet that looks amazing and even more so personally delivered them to my house to make sure it fitted perfectly, which it does and I am over the moon with it.
Adele and the team are simply superb and the quality of every item they sell is simply second to none.
I would recommend baileys to anyone !
Thanks baileys .

July 28, 2025
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Reply from Bailey of Sheffield

Thank you Garry for the lovely words! :)

Rated 5 out of 5 stars

Amazing quality

Amazing quality , excellent made products , just can’t be beat .

August 5, 2025
Bailey of Sheffield logo

Reply from Bailey of Sheffield

Thank you for the lovely words.

Rated 5 out of 5 stars

Excellent

This is the forth time I have purchased from Bailey’s. The items are always perfect as described and will last for several lifetimes I am sure. The service and communication is always on point. Many thanks.

August 2, 2025
Unprompted review
Bailey of Sheffield logo

Reply from Bailey of Sheffield

Thank you Warren for the kind words.

Rated 5 out of 5 stars

Bracelet is for life not just for Xmas

From start to finish, I can’t thank Bailey’s of Sheffield enough. Treat yourself to one of there pieces and you won’t be disappointed.I started with I piece and now I have a great piece of jewellery that people admire.

July 31, 2025
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Reply from Bailey of Sheffield

What a lovely review to read. Thank you Christian.

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