Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making the process easy and personalized. Many people appreciate the excellent advice and support provided, ensuring their needs are met without pressure. Reviewers frequently highlight the company's ability to find the best deals and significantly reduce premiums. The service is consistently described as efficient, straightforward, and quick, with queries often answered promptly. People also value the clear communication and thorough explanations, which contribute to a smooth and positive overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting significant savings on... See more

Response time

Users describe positive interactions with response times, consistently finding the service to be responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,177)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service - Alex was a pleasure to work with and extremely responsive and helpful

April 24, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

J Rose

Thank you for your 5-star rating and positive feedback. It was a pleasure speaking with you and I am very happy to hear your experience was a good one and that you found my service to be “extremely responsive and helpful”.

Please remember I am here for year-around support, therefore if you need anything else do not hesitate to get in touch.

Alex

Rated 4 out of 5 stars

I have always found any employee of the…

I have always found any employee of the firm helpful, understanding and able to represent my interests. Recently they negotiated much improved terms for me.

May 8, 2026
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Reply from Baker Hudson Health Ltd

D Simpson

Thank you for taking the time to post your positive feedback. Receiving positive feedback from longstanding clients like yourself means a great deal to not only myself but the whole team.

Please get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent great to speak to people and…

Excellent great to speak to people and get results

May 7, 2026
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Reply from Baker Hudson Health Ltd

A Richmond

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Lovely relaxed chat

Lovely relaxed chat. So easy to understand. Expiations spot on.

May 7, 2026
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Reply from Baker Hudson Health Ltd

Alan

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear that you felt everything was explained so that it was easy to understand.

Please do remember I am here for year-around support, therefore please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

i was given first class customer care…

i was given first class customer care service
various options of health care to suit
at a spotcompetitive price

May 1, 2026
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Reply from Baker Hudson Health Ltd

G Wheatley

Thank you for posting your positive feedback and 5-star rating. I am pleased to hear that the service provided was “first class” and that you that you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Excellent support

I was given clear advice supported by easy to read spreadsheets comparing two different healthcare companies. The change over to a new insurer was successfully handled by Baker Hudson Health ltd.

April 30, 2026
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Reply from Baker Hudson Health Ltd

Lyndie

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the correspondence, and communication was clear so that you were able to make an informed decision.

Please do not hesitate to get in touch should you need anything further.

James

Rated 5 out of 5 stars

Great experience with Matt who…

Great experience with Matt who exhibited professionalism and was very patient and communicated effectively always kept me on the loop and followed through even after struggling to get hold of me

May 1, 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to post your positive feedback and 5-star rating. Your kind words mean a great deal, and I am very happy to hear you felt the service I provided was professional, patient and you felt kept in the loop.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Great service

Matt was very helpful at helping me get the right policy and made the process as straightforward as possible.

April 29, 2026
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Reply from Baker Hudson Health Ltd

A Brown

Thank you for your positive feedback and 5-star rating. I am very happy to hear you were pleased with the service I provided and that I was able to make the process as straightforward as possible.

Matt

Rated 5 out of 5 stars

Easy access to advisor who was very…

Easy access to advisor who was very helpful at trying to get us the best value for money.

April 29, 2026
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Reply from Baker Hudson Health Ltd

P Calvert

Thank you for taking the time to post your positive feedback and 5-star rating. I am pleased to hear you were happy with the service I provided and the outcome obtained.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent Service

James was knowledgeable and helpful and made the process of understanding and purchasing a private medical insurance policy very straightforward. I would certainly recommend Baker Hudson Health.

April 27, 2026
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Reply from Baker Hudson Health Ltd

Michelle

Thank you for your feedback and 5-star rating. I am very pleased to hear you are happy with the service I provided and that you felt I was knowledgeable and helpful which in turn enabled you to understand and feel confident in the private medical insurance policy purchased.

Please do get in touch should you have any further questions.

James

Rated 5 out of 5 stars

Quick and efficient service

Very quick in getting back to me and very clear explanations on what policy includes what and how I can get the best deal.

Very friendly

April 27, 2026
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Reply from Baker Hudson Health Ltd

Maisie

Thank you for your positive feedback and 5-star rating. I am happy to hear everything was clearly explained and you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

Perfect level of support and…

Perfect level of support and assistance.
Well mannered, great deals and zero pressure.
No need to look elsewhere, they make it so easy!

April 27, 2026
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Reply from Baker Hudson Health Ltd

Nic

Thank you for your review and 5-star rating. I am pleased to hear you are happy with the service I provided. It was a pleasure speaking with you.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Good service for years

Good service for years
Thank you

April 21, 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. Receiving positive feedback from long standing clients like yourself honestly means a great deal.

If you need anything throughout the policy year, please do get in touch.

Michael

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear the service was clear and helpful.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Excellent service as usual

The renewal process for both my policy and my wife's was managed efficiently and timely with areas we were not sure about clearly explained.

April 20, 2026
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Reply from Baker Hudson Health Ltd

Barry

Thank you for your positive review and 5-star rating. I am pleased to hear you are happy with the service provided again this year, receiving positive feedback from long standing clients like yourself means a great deal.

If you need anything further, please do not hesitate to get in touch.

Stan

Rated 5 out of 5 stars

You have just saved me about £100 a…

You have just saved me about £100 a month by finding me a new company to insure with who are offering my very good local private hospital and no exclusion clauses. What’s not to like? Thank you!

April 17, 2026
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Reply from Baker Hudson Health Ltd

Hilary

Thank you for taking the time to leave such glowing feedback and a 5-star review. It was a pleasure speaking with you and I am very pleased to hear you were happy with the £100 per month saving.

Please remember I am here for support year-around, therefore if you need anything further please do get in touch.

Stan

Rated 5 out of 5 stars

There was no pressure

There was no pressure. Good friendly advice from Matt. Highly recommend

April 17, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

J Hickmott

Thank you for your 5-star rating and positive feedback. I am pleased to hear you were happy with the advice provided.

Please do not hesitate to get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

excellent service, informative

my initial query was answered promptly.
after email corres i had a call with Alex, he was lovely to talk with, very informative, explaining everything clearly, no pressure to purchase made sure i understood all the terminology, offered future support, all in all a great experience dealing with both the company and Alex- would highly recommend to colleagues, family and friends

April 15, 2026
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Reply from Baker Hudson Health Ltd

Jane

Thank your for your kind words and 5-star rating. I am very happy to hear that the service I provided was prompt, informative and clearly explained. Your recommendation also means a great deal.

Please do remember I am here for year-around support, therefore if you need anything do not hesitate to get in touch.

Alex

Rated 5 out of 5 stars

Great service

April 15, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Shame

Thank you for your positive feedback and 5-star rating.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Stanley is on top of all the issues

Stanley is on top of all the issues, does all the research and gives clear advice. First class.

April 14, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear you were pleased with the “First class” service provided.

If you need anything throughout the policy year please do get in touch.

Stan

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