Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making the process easy and personalized. Many people appreciate the excellent advice and support provided, ensuring their needs are met without pressure. Reviewers frequently highlight the company's ability to find the best deals and significantly reduce premiums. The service is consistently described as efficient, straightforward, and quick, with queries often answered promptly. People also value the clear communication and thorough explanations, which contribute to a smooth and positive overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting significant savings on... See more

Response time

Users describe positive interactions with response times, consistently finding the service to be responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,177)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Over 10 years Baker

Over 10 years Baker, Hudson have handled my business efficiently, quickly and in extremely cordial fashion. I cannot recommend them more highly.

April 9, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

John

Thank you for your 5-star rating and positive feedback. Receiving such positive feedback from long standing clients like yourself means a great deal. Thank you for your continue business and recommendation.

Michael

Rated 5 out of 5 stars

Quick and efficient service

Customed a plan to what I required. Quick and efficient service. Matt was great.

April 8, 2026
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Reply from Baker Hudson Health Ltd

Asim

Thank you for your feedback and 5-star rating. I am happy to hear you were pleased with the policy put in place and the “quick and efficient service” provided.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Very effective service.…

Very friendly and helpful.I identified a good product with a significant saving on current providers renewal price.

April 7, 2026
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Reply from Baker Hudson Health Ltd

Allan

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear the service I provided was both friendly and helpful. It was a pleasure speaking with you, I am glad I was able to find a good product which saved a significant amount on the premium costs. I look forward to helping again at your next renewal.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Great, personal medical insurance broker!

Alex from Baker Hudson Health has been incredible at every step! He helped secure a brilliant medical insurance product at a great price for us, tailored to our needs as a small business. We really want to look after our team and Alex really helps make this possible. He's really friendly and goes the extra mile for us. Really happy!

April 1, 2026
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Reply from Baker Hudson Health Ltd

W Stanley

Thank you for your kind words and 5-star rating. I am very pleased to hear you were happy with the service I provided, and that the policy will fit your companies needs to ensure your team are well taken care of.

Please remember I am here for year-around support, if I do not hear from you in the meantime I will be in contact prior to your renewal.

Alex

Rated 5 out of 5 stars

Very helpful and dealt well with all my…

Very helpful and dealt well with all my questions.

I had confidence in Stanley and would recommend him to my friends

March 31, 2026
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Reply from Baker Hudson Health Ltd

David

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the service I provided was helpful and that you would feel confident to recommend my services to your friends.

Please do get in touch should you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars
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Reply from Baker Hudson Health Ltd

E Christoph

Thank you for taking the time you leave your positive feedback and 5-star rating. I am pleased to hear the advice provided was both “helpful and patient”.

Please do remember I am here for year-around support, therefore if you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

James( the agent )took his time to…

James( the agent )took his time to explain the products/services available.
I felt confident to make an informed decision thanks to the info provided.
Five star service
Can't fault them for anything

March 24, 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy that you felt the service I provided was “five star” and my advice helped you to feel confident in the decision made.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Stanley was excellent as always

Stanley was excellent as always

March 24, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

H Jones

Thank you for taking the time to leave your feedback and 5-star rating. I am pleased to hear you were happy with the service provided again this year.

Please do get in touch should you need anything through the policy year.

Stan

Rated 5 out of 5 stars

Honest

Sincere and excellent customer service. Straight forward and honest

March 24, 2026
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Reply from Baker Hudson Health Ltd

Graham

Thank you for your kind words and 5-star rating. It means a great deal to receive the feedback that you found the service I provided to be “sincere and excellent”.

If you need anything further, please do get in touch.

Matt

Rated 5 out of 5 stars

Polite

Polite, patient and understanding.

March 19, 2026
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Reply from Baker Hudson Health Ltd

Thank you for your review and 5-star rating. I am happy to hear the service provided was polite, patient and understanding.

Please do remember we are here for year-around support, if you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

Stanley Marshall is very helpful as…

Stanley Marshall is very helpful as well as Nick. I gave information to Nick before Stanley called and everything I mentioned was discussed and has aged to find me a renewal quote with all my requests. It is v easy dealing with this company

March 18, 2026
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Reply from Baker Hudson Health Ltd

Jackie

Thank you for taking the time to post your feedback and for giving us a 5-star rating. It was a pleasure speaking with you and I am very happy to hear that you were happy with the service provided and the outcome obtained.

If you need anything throughout the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

Options clearly explained and actioned…

Options clearly explained and actioned accordingly

March 16, 2026
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Reply from Baker Hudson Health Ltd

Paul

Thank you for your feedback and 5-star rating. I am pleased to hear everything was explained clearly.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Ronny

Thank you for your review and 5-star score. I am happy to hear the advice I provided was both quick and comprehensive.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Proactive, professional, independent advice

Proactive, professional, independent advice, providing us with ready access to alternative quotes and a premium reduction whilst securing enhanced covers.

February 27, 2026
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Reply from Baker Hudson Health Ltd

Mr Betts

Thank you for your positive feedback and 5-star rating. I am very happy to hear you continue to be happy with the service provided. Hearing that the service I provided again this year was proactive and professional means a great deal.

Please do get in touch should you need anything further throughout the policy year.

Stan

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Very knowledgeable

February 27, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sam

Thank you for you feedback and 5-star rating. I am pleased to hear the service I provided was both quick and efficient.

Please do remember I am here for year-round support, therefore if you need any advice please to get in touch.

James

Rated 5 out of 5 stars

Premium renewal

I have always had a very good service from the contacts in the office and have been treated with the upmost respect despite being an elderly lady. Every year work is carried out to make sure the premium I am asked to pay is the lowest that can be achieved for which I am grateful

February 24, 2026
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Reply from Baker Hudson Health Ltd

S Fiddies

Thank you for your positive feedback and 5-star rating. Receiving such positive feedback from long standing clients like yourself means a great deal so thank you. It is always a pleasure speaking with you and I am happy that you continue to be happy with the service we provide.

Please do get in touch should you need anything further.

Nick

Rated 5 out of 5 stars

Extremely helpful, honest and did not push for business. Very pay

Extremely helpful and honest. Always answered the telephone. Went through everything thoroughly over the phone, quite a while spent explaining everything.
Excellent assistance

February 19, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sandra

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear you were pleased with the service I provided and that you felt everything was explained thoroughly.

Please do not hesitate to get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

Helpful and efficient.

Helpful and efficient.

February 24, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

J Wright

Thank you for you review and 5-star rating. I am happy to hear the service I provided was both helpful and efficient.

Please do get in touch should you need anything throughout the policy year. I will be in touch at renewal if we do not speak beforehand.

James

Rated 5 out of 5 stars

Wouldn't use anyone else for health…

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most appropriate, tailored deals in the market. Easy transition, they do everything if the current deal isn't good enough. Highly recommend

January 5, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Bridget

Thank you for your 5-star rating and glowing feedback. Your kind words mean a great deal and I am very appreciative for your continued business. I look forward to speaking to you again at your renewal if we do not speak beforehand.

If you need anything throughout the policy year, please do get in touch.

Stan

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