Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making the process easy and personalized. Many people appreciate the excellent advice and support provided, ensuring their needs are met without pressure. Reviewers frequently highlight the company's ability to find the best deals and significantly reduce premiums. The service is consistently described as efficient, straightforward, and quick, with queries often answered promptly. People also value the clear communication and thorough explanations, which contribute to a smooth and positive overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting significant savings on... See more

Response time

Users describe positive interactions with response times, consistently finding the service to be responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,177)

137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The client contact was super helpful

The client contact was super helpful. The process was very easy to understand and the set up was very efficient.

February 18, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Ms O’Mahony

Thank you for taking the time to leave your kind words and 5-star rating. I am happy to hear the service I provided was super helpful and I was able to make the process easy to understand.

If you need anything further throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Great communication

Great communication, very fast service and very helpful.

February 18, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Robin

Thank you for your positive feedback and 5-star rating. I am pleased to hear the service I provided was fast and helpful.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

I’ve used Baker Hudson Health for many…

I’ve used Baker Hudson Health for many years and they have consistently negotiated either a better price or selected a new provider or both.
I have no hesitation to give them a 5 star review.

February 18, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

James

Thank you very much for your positive feedback and 5-star rating. Receiving such positive feedback from long standing clients like yourself means a great deal.

If you need anything further during the policy year, please do get in touch.

Michael

Rated 5 out of 5 stars

Highly recommend

I've been using Baker Hudson Health for about 3 years and they have never let me down. They are extremely professional and knowledgeable and have always found me a fantastic deal on my health insurance which matches my needs. Highly recommend.

February 17, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Jane

Thank you for taking the time to leave us another 5-star review. Your kind words and continued business mean a great deal to not only myself, but the whole team here at Baker Hudson Health. I am also pleased to hear you were happy with the outcome obtained for your policy this year.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

First Class Service and Extremely Helpful

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but we didn't feel pressurised to make a decision.
He certainly made the process easier and answered all the questions we came up with.

February 12, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for your kind words and 5-star rating. I am very pleased to hear you were happy with the advice given and the outcome obtained.

Please do remember we are here for year-around support therefore do not hesitate to get in touch.

Stan

Rated 4 out of 5 stars

Prompt reaction to cost query

Prompt reaction to cost query, and negotiated with the underwriters to obtain a reduction.

February 10, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mike

Thank you for taking the time to leave your positive feedback. It was a pleasure speaking with you and I am happy I could obtain a discount for you.

Michael

Rated 5 out of 5 stars

Alex explained my new policy with me…

Alex explained my new policy with me extremely clearly and thoroughly.

February 9, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Maurice

Thank you very much for your 5-star rating and your positive feedback. I am pleased to hear you were happy with the service I provided.

Please do get in touch should you need anything further.

Alex

Rated 5 out of 5 stars

Excellent and comprehensive advice…

Excellent and comprehensive advice given.

February 4, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Christopher

Thank you for your positive feedback and 5-star rating. I am happy to hear the service I provided was both excellent and comprehensive.

If you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

Clear information and guidance

Clear information and guidance.
Support with administrative elements

February 4, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Colin

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear the information and guidance was clear.

If you need support with anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

For the last few years Stan has taken…

For the last few years Stan has taken very good care of me offering excellent advice, explaining all details to me in an easy to understand way.
Exceptional service, thank you so much.

January 27, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

C Hart

Thank you for taking the time to leave us another glowing review. Receiving such positive feedback year on year from long standing clients like yourself, honestly means a great deal to not only myself but the whole team.

Please do not forget, if you need anything throughout the policy year I am here and happy to help.

Stan

Rated 5 out of 5 stars

Excellent clear advice given by an…

Excellent clear advice given by an expert on private health insurance. His investigation and care has provided me with a much improved renewal premium. I am delighted with the savings and have no doubts about recommending Baker Hudson Health to prospective clients. Ruth

January 19, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

R Bannan,

Thank you for your 5-star rating and positive feedback. I am very pleased to hear you were happy with the saving made on your renewal premium. You recommendation also means a great deal.

If you need anything further, please do get in touch.

Michael

Rated 5 out of 5 stars

These are the most engaged brokers we…

These are the most engaged brokers we have ever had. Great service achieving outcomes.

January 15, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you very much for your kind words and 5-star rating. I am pleased to hear you feel we are the most engaged brokers you have ever had.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Excellent advice

January 14, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Shirley

Thank you for taking the time to leave your review and 5-star score.

Please do get in touch should you need anything prior to renewal.

Stan

Rated 5 out of 5 stars

James was really good for sorting out…

James was really good for sorting out the health insurance for my whole family
Great service , very patient, helpful and friendly.
Thank you - signed up and will be using again.

January 13, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback and 5-star rating. I am pleased to hear you were happy with the patient, helpful and friendly advice provided.

Please do get in touch should you need anything further throughout the policy year.

James

Rated 5 out of 5 stars

Prompt efficient attention

Prompt efficient attention, good result. Always very professional.

January 13, 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

David,

Thank you for your review and 5-star rating. I am happy to hear the service you receive is always professional and you were pleased with the result obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Baker Hudson Health - Highly Recommended

Baker Hudson Health are superb! They are professional, helpful and very thorough in ensuring they find the best deal to cover one’s needs/preferences. They have looked after my healthcare cover for a number of years now and I highly recommend them. Excellent service!

December 16, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Miss Foote

Thank you very much for your lovely review and your 5-star rating. Thank you also for your recommendation, it truly means a great deal to receive such positive feedback from long standing clients like yourself. I am pleased to hear you continue to be happy with the service we provide.

If you need anything further, please do not hesitate to get in touch.

Stan

Rated 5 out of 5 stars

A people led approach to service

The process very easy to navigate. It felt personal. The team and Alex particularly were great at explaining healthcare insurance options and meaning to a non-expert.

December 11, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

James

Thank you for your feedback and 5-star rating. I am pleased to hear the service provided made the process easy to navigate to enable you to make an informed decision.

If you need anything further, please do not hesitate to get in touch.

Alex

Rated 5 out of 5 stars

Excellent service with good…

Excellent service with good communication and effort to obtain a good renewal price. Alex and Michael are friendly, polite and helpful so would not hesitate to recommend this company.

December 10, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Julie

Thank you for your kind words and your recommendation. Thank you also for your 5-star rating.

It was a pleasure speaking with you and if you need anything else, please do not hesitate to get in touch. If I do not hear from you in the meantime, I will be in contact at your renewal.

Alex

Rated 5 out of 5 stars

Much easier to decide

Got a great deal, good discussion of pros and cons and annual review helpful

December 8, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Ben

Thank you for taking the time to leave your feedback and 5-star rating. I am pleased to hear you are happy with the advice given and outcome obtained.

Please do get in touch if you need anything through the policy year. I will be in contact at renewal if we do not speak beforehand.

Stan

Rated 5 out of 5 stars

First class

I have just renewed my health insurance through Baker Hudson for the third consecutive year. Prior to my policy renewal, James managed to find me a comparative quote with an alternative provider resulting in a lower premium. I only wish I had discovered Baker Hudson 10 years ago! Excellent and efficient customer service as always, thank you.

November 24, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Nicolas

Thank you very much for your kind words and 5-star rating. It was a pleasure speaking with you again and I am happy to hear you continue to be happy with the service provided.

Please do get in touch should you need anything further.

James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look