Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making the process easy and personalized. Many people appreciate the excellent advice and support provided, ensuring their needs are met without pressure. Reviewers frequently highlight the company's ability to find the best deals and significantly reduce premiums. The service is consistently described as efficient, straightforward, and quick, with queries often answered promptly. People also value the clear communication and thorough explanations, which contribute to a smooth and positive overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting significant savings on... See more

Response time

Users describe positive interactions with response times, consistently finding the service to be responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,177)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly attitude

Friendly attitude, professional advice. Helpful in considering various options.

December 3, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Lindsay

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the advice I provided was both professional and helpful.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Easy and Quick

Fast, efficient and flexible with explanations of everything.

December 2, 2025
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Reply from Baker Hudson Health Ltd

Tony

Thank you for your review and 5-star rating. I am pleased to hear the service I provided was fast, efficient, and flexible.

Please do not forget I am here for year-around support, if I do not hear from your beforehand, I will be in touch at renewal.

James

Rated 5 out of 5 stars

Knowledgeable and Friendly

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another.

I was kept up to date throughout the whole process, and Alex was always ready to help with any questions I had.

Would highly recommend Baker Hudson Health.

September 1, 2025
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Reply from Baker Hudson Health Ltd

V Walmsley

Thank you for your review and 5-star rating. I am happy to hear that you felt the advice and service provided was supportive and that you would highly recommend us to others. It honestly means a great deal to receive such positive feedback.

If you need anything else throughout the policy year, please do get in touch. I will be in contact at renewal if we do not speak beforehand.

Alex

Rated 5 out of 5 stars

Highly recommend

Alex was efficient, informative and very helpful. He went out of his way to ensure that my yearly premium didn’t rise, whilst ensuring I had all the cover I need. Highly recommend Baker Hudson.

October 30, 2025
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Reply from Baker Hudson Health Ltd

L Stevens

Thank you very much for your positive feedback and 5-star rating. It was a pleasure speaking with you and I am very pleased to hear you were happy with the service provided.

Please do get in touch should you need anything further. If I do not hear from you beforehand, I will get in contact prior to your next renewal.

Alex

Rated 5 out of 5 stars

Friendly knowledgeable people who answered all my questions …

Friendly knowledgeable people who were most helpful

November 26, 2025
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Reply from Baker Hudson Health Ltd

Carmen,

Thank you for your positive feedback and 5-star rating. I am happy to hear the service provided was both friendly and helpful.

If you need anything further, please do get in touch. We will be in touch at renewal if we do not hear from you beforehand.

Stan

Rated 5 out of 5 stars

Very responsive service to my enquiry

Very responsive service to my enquiry. Good explanation and gave confidence that Baker Hudson are on top of their game.

November 26, 2025
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Reply from Baker Hudson Health Ltd

Neville

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the service provided has given you confidence in our organisation. Please do get in touch should you need anything throughout the policy year.

If we do not speak beforehand, I will be in touch at renewal.

Stan

Rated 5 out of 5 stars

Better late than never!

Very helpful research, advice and information provided by James from the moment of contact and throughout the process - wish we had heard of Baker Hudson Health many years ago!

November 24, 2025
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Reply from Baker Hudson Health Ltd

Thank you for your kind words and 5-star rating. I am happy to hear the service I provided was helpful and you were happy with the outcome obtained.

If you need anything further, please do get in touch otherwise I will be in touch at renewal.


James

Rated 5 out of 5 stars

Effective

Effective. Friendly, knowledgeable, helpful. Ready to explain in detail.

November 5, 2025
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Reply from Baker Hudson Health Ltd

Steve

Thank you for your 5-star rating and kind words. I am pleased to hear the service I provided was effective, friendly and helpful.

Please do get in contact if you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars

Very efficient service

We had a clear and efficient service from Alex Hughes who was extremely helpful from start to finish. Baker Hudson is highly recommended to anyone looking for health insurance for the business.

November 4, 2025
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Reply from Baker Hudson Health Ltd

Lindsay

Thank you for taking the time to leave your positive feedback and 5-star rating on the service I provided. Your recommendation also means a great deal.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 4 out of 5 stars

I and my husband have been using the…

I and my husband have been using the services of Baker Hudson Health for a few years now and are very satisfied with the guidance we receive. Mr Stanley Marshall always listens to our concerns and tries very hard to find ways of accommodating our needs/requirements.

October 27, 2025
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Reply from Baker Hudson Health Ltd

Wadad

Thank you for taking the time to post another positive review of the service I provided. Receiving such positive feedback year on year from longstanding clients like yourself means a great deal. Thank you for your continued loyalty.

If you need anything throughout the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

Great personal service

I am very happy with the service I've received from James and Baker Hudson. He was proactive in sourcing a range of options that were competitive with other brokers. But it was the personal approach that sealed the deal.

November 3, 2025
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Reply from Baker Hudson Health Ltd

P Every

Thank you for taking the time to post your positive feedback and 5-star rating. I am very pleased to hear that my personal approach and advice was well received.

If you need anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Very helpful advice

October 30, 2025
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Reply from Baker Hudson Health Ltd

Mrs Bonn

Thank you for your 5-star review. I am pleased to hear the advice I provided was helpful.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

Great experience

Great experience. James was incredibly helpful, found the best rate with our existing provider and a competitor. Send us information with comparisons and options so the choice was very clear. He then helped us make a switch in our case which was also very straightforward. Would definitely recommend.

October 22, 2025
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Reply from Baker Hudson Health Ltd

Lisa

Thank you for taking time to leave your 5-star rating and positive feedback on the service provided. It was a pleasure speaking with you. I am happy to hear that you were pleased with the outcome obtained and how straightforward I was able to make the process. Your recommendation also means a great deal.

If you need anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Stanley Marshall was efficient and…

Stanley Marshall was efficient and professional in giving advice re my health provider. He made the whole process seem easy.

October 23, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mrs Thomas

Thank you for your positive feedback and 5-star rating. I am pleased to hear the service I provided was both efficient and professional.

If you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

A professional company that delivers…

A professional company that delivers competitive products supported by good staff.

October 21, 2025
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Reply from Baker Hudson Health Ltd

Robin

Thank you for your 5-star rating and positive feedback. It was a pleasure helping you to find a policy which met your needs and budget.

If you need anything further, please do not hesitate to get in touch.

James

Rated 5 out of 5 stars

Excellent advice

Excellent advice, professionally delivered. I have no hesitation in recommending Baker Hudson

October 21, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Maggie

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear you were happy with the service provided, your recommendation also means a great deal.

Please do not forget I am here for year-around support, therefore please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

First class efficient service.

First class efficient service.

October 21, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Juliet

Thank you for your review and 5-star rating. I am happy to hear the service I provided was “first class efficient service”.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

Great

Great service and keep you upto date on things

October 16, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for your feedback and 5-star rating. I appreciate you taking the time you post your positive experience of the service received.

If you need anything further, please do not hesitate to get in touch.

Matt

Rated 5 out of 5 stars

I am satisfied with responses I got so…

I am satisfied with responses I got so far. It has been quite timely , purposeful and with good advice

October 15, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for your positive feedback. I am pleased to hear that the service you have received has been timely and purposeful.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Joanna

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear the service I provided was both responsive and transparent.

Please do get in touch if you need anything further throughout the policy year.

Stan

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