I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more
Company replied
Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more
Company replied
James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more
Company replied
Company details
- Insurance Agency
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Broker
- Life Insurance Agency
Information provided by various external sources
Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.
Written by the company
Contact info
Cirencester Road, Minchinhampton, GL6 8PE, Stroud, Gloucestershire, United Kingdom
- 01453297100
- pmi@bakerhudsonhealth.com
- www.bakerhudsonhealth.com
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Baker Hudson Health Ltd
Sheila
Thank you for your review and 5-star rating. I am pleased to hear the service I provided was both helpful and informative.
Please do get in touch should you need anything further.
Stan
Great customer service
October 7, 2025
Reply from Baker Hudson Health Ltd
Charlie
Thank you for your positive feedback and 5-star rating.
Please do get in touch should you need anything throughout the policy year.
James
A renewal saved us a substantial sum of…
A renewal saved us a substantial sum of money and Baker Hudson were very effective in chasing down the details of the cover, which then allowed us to proceed.
October 7, 2025
Reply from Baker Hudson Health Ltd
Paul
Thank you for your positive feedback and 5-star rating. I am happy to hear you were pleased with the outcome obtained and the substantial saving made.
If you need anything throughout the policy year, please do not hesitate to get in touch.
Alex
prompt service with results
October 1, 2025
Reply from Baker Hudson Health Ltd
V Camp
Thank you for taking the time to post your 5-star rating and positive feedback.
Please do get in touch should you need anything further.
Stan
Our renewal premium with Aviva was diabolical
Our renewal premium with Aviva was unacceptably expensive and we were about to move on, but Stan Marshall managed to negotiate much better terms with BUPA and we save ourselves several hundred pounds a month.
September 9, 2025
Reply from Baker Hudson Health Ltd
Tony
Thank you for providing your feedback. I am pleased that I was able to assist in finding a more affordable policy from a different provider, following your existing one quoting a large increase at renewal. Helping clients in this exact situation is why I am here, and I am very happy I was able to help you on this occasion.
If you need anything further, please do get in touch.
Stan
Everything was made very clear and I…
Everything was made very clear and I thought the gentleman I spoke to was very knowledgeable and polite
October 1, 2025
Reply from Baker Hudson Health Ltd
Sylvia
Thank you for your review and 5-star score. I appreciate you taking the time to leave your feedback on the service I provided.
If you need anything through the policy year, please do get in touch.
Stan
Matt G was great from beginning to end…
Matt G was great from beginning to end finding exactly what I was after and making amendments I wanted. Highly recommended
September 30, 2025
Reply from Baker Hudson Health Ltd
Wayne
Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear you were happy with the service from beginning to end.
Matt
Reply from Baker Hudson Health Ltd
Natasha
Thank you for your positive feedback. I am happy to hear the service you received was both fantastic and professional.
If you need anything further, please do not hesitate to get in touch.
Alex
Liked the personalised service from…
Liked the personalised service from Matt, friendly & professional
September 17, 2025
Reply from Baker Hudson Health Ltd
Margaret
Thank you for taking the time to leave your positive feedback. I am happy to hear you enjoyed the personalised “friendly & professional” service you received.
If you need anything further, please do not hesitate to get in touch.
Matt
Improved deal
James was able to find me an alternative policy resulting in significant savings
September 11, 2025
Reply from Baker Hudson Health Ltd
Thank you for your feedback and 5-star rating. I am pleased to hear you were happy with the saving made on your premium.
I will be in touch at renewal, but should you need anything further, please do get in touch.
James
Excellent Service
My contact was James Hopkins for the second year regarding our health insurance renewal. Efficient service with a very satisfactory outcome. Thank You James. Appreciated. Bernadette and David Norman
September 16, 2025
Unprompted review
Reply from Baker Hudson Health Ltd
Bernadette
Thank you for your review. I appreciate you taking the time to leave your positive feedback on the service I provided again this year.
Please do not forget I am here for year-around support, if we do not speak in the meantime I will be in touch at your next renewal.
James
Excellent service from start to finish
Excellent service from start to finish
Highly recommend
September 12, 2025
Reply from Baker Hudson Health Ltd
Martin
Thank you for taking the time to post your positive feedback and 5-star score. I am very happy to hear the service provided was “excellent from start to finish”.
Please do get in touch should you need anything further.
Matt
Reply from Baker Hudson Health Ltd
Thank you for your review and 5-star rating. I am pleased to hear you found the service I provided to be prompt, professional and pleasant.
Please do get in touch should you need anything further.
Stan
Matt 5* service!
Matt was absolutely spot on! He knew what he was talking about and put us at ease from the very first phone call, I'm happy to now be covered in every area possible.
James l
September 5, 2025
Reply from Baker Hudson Health Ltd
James,
Thank you for your kind words and 5-star rating. It was a pleasure speaking with you and I am very pleased to hear you were happy with the service I provided and the cover obtained.
Please do not hesitate to get in touch should you need anything further.
Matt
Efficient, warm, great service
Exceptional service. Everything is smooth and easy through Stanley, a warm, trustful and efficient person, always there, ready to help and explain every single detail with patience. It's nice to feel that they really care and will try to get the best plan for your needs.
August 1, 2025
Unprompted review
Reply from Baker Hudson Health Ltd
Teresa
Thank you for your 5-star rating and positive feedback on the service I provided. I am pleased to hear the service I provided was both ‘exceptional’ and ‘efficient’.
Please do not forget I am here for all year around support, therefore if you need anything further, please do get in contact.
Stan
Excellent, independent advice
As an independent company they give excellent advice as to the best health insurance policy for you so they do all the heavy lifting. They even contact you when your insurance is due for renewal and will check the best policy for then. I've used them for several years now and am very happy with their service. I've also contacted them when I had a query about my policy's cover.
July 29, 2025
Reply from Baker Hudson Health Ltd
Thank you for taking the time to leave your positive feedback and 5-star rating. It means a great deal to receive such positive feedback from long standing clients like yourself.
If you need anything throughout the policy year, please do not hesitate to get in touch.
Stan
Very Courteous …
A very helpful and polite guy called Stanley. Able to answer my questions. Very efficient. I would definitely recommend.
July 29, 2025
Reply from Baker Hudson Health Ltd
Karen
Thank you for your kind words and 5-star rating. I am very pleased to hear the service I provided was helpful and efficient. Your recommendation also means a great deal.
Please do get in touch should you need anything further.
Stan
Thoughtful, polite and personal service
Thoughtful and personal service as always! I always feel that I am important to whoever is dealing with me. Nothing is ever too difficult. My questions are always carefully considered. All the advisors are extremely knowledgeable and always find us the best and most appropriate cover.
Everyone is so polite. Always a pleasure talking to them.
July 17, 2025
Reply from Baker Hudson Health Ltd
Louise
Thank you very much for your positive review of the service provided. It means a great deal to hear that no matter who you speak to here at Baker Hudson Health you feel well taken care of. It also means a great deal to receive such positive feedback from a long standing client like yourself.
Please do not forget we are here for all year around support. We will be in touch at renewal if we do not hear from you in the meantime.
Stan
First class service
First class service. Good knowledge of the market. Trouble free renewal. Excellent.
July 15, 2025
Reply from Baker Hudson Health Ltd
John
Thank you for your feedback and 5-star rating. I am pleased to hear the service I provided was “first class” and “trouble free”.
If you need anything further, please do get in touch.
Michael
Private Health Insurance
Deal with Michael each year, to get us the best deal on company private health insurance. Very trustworthy and saves us so much time and energy. Would highly recommend their services.
July 14, 2025
Reply from Baker Hudson Health Ltd
Jane
Thank you for your positive feedback and 5-star rating. It is a pleasure speaking with you year on year and I am pleased to hear you continue to be happy with the service I provide. Thank you also for your recommendation.
If you need anything throughout the policy year, please do get in touch.
Michael
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.